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Litigation Representative

Thomson Reuters Customer Service & Support 2/12/2018 10:35:04 AM Toronto, ON Canada
Job Description

Date Posted: February 12, 2018

Department: Cyberbahn – Litigation

Location: 333 Bay Street - Toronto

Litigation Representative


To provide Litigation support to external clients.

Your duties will include:

  • preparing services and prioritizing filings in accordance with client timelines and limitations;
  • arranging for out of town services via a network of agents;
  • drafting affidavits of service and internal documentation and correspondence;
  • managing multiple files at one time;
  • status reporting to clients and colleagues across both offices and all courts;
  • becoming fluent in all aspects of court filings and Litigation systems and processes;
  • responding to queries from Cyberbahn Litigation clients;
  • communicating effectively with office staff;
  • communicating any concerns to department manager;
  • ensuring clients receive all relevant information and communication from the court relating to the status of their file;
  • in-office administrative tasks as required (i.e. scanning, printing, copying, etc.); and
  • communicating any client concerns to department manager.

You will be a strong team player and will possess:

  • a college diploma, graduate of the Law Clerk, Legal Assistant, or Paralegal program;
  • litigation experience (Small Claims Court, Superior Court etc.);
  • the ability to communicate proficiently both in writing and orally in English;
  • the ability to work independently;
  • strong problem solving skills;
  • exceptional customer services skills;
  • organization and multitasking skills; and
  • PC Skills – Microsoft Office Suite.

Thomson Reuters offers an environment that is both challenging and supportive, and we are proud to have been named one of Canada’s Top 100 Employers from 2009 – 2018, a Best Workplace from 2006 – 2017, and a Great Place to Work for Women in 2015 and 2017. We consider work from home arrangements for people with a disability or specific accessibility needs. If requested, accommodation will be provided throughout the recruitment and assessment process.

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With more than 45,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit

More information about Thomson Reuters can be found on

Req #: JREQ099348
Locations: Toronto-Ontario-Canada
Job Function: Customer Service & Support
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