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Legal Product Developer - Westlaw

Thomson Reuters Product Management 2/9/2018 2:07:21 PM Toronto, ON Canada
Job Description

Date Posted: February 9, 2018

Department: PCO - Litigation

Location: 333 Bay Street - Toronto

Legal Product Developer – Westlaw


Assist with the development of new legal research products and enhancements to Westlaw and other digital products and platforms that improve the customer experience and generate substantial new revenue for Thomson Reuters. This position requires someone who is passionate about understanding our customers, is capable of bringing creative and bold new ideas to life, and will deliver superior results consistently.

This position is responsible for:

  • participating in cross-functional product development teams to deliver new features and enhancements. This includes working with developers, R&D, online product analysts, product owners, content operations, marketing, customer service, testing, billing and account management teams;
  • contributing to specific product capabilities or features throughout the entire development process and be an effective advocate for the customer;
  • participating in the product requirement gathering process, defining specifications, authoring stories and conducting UX reviews;
  • supporting and analyzing customer research to validate, prioritize, and refine new product concepts;
  • supporting product launch, release communications and ongoing sales efforts with presentations, customer visits, and education of internal stakeholders as required;
  • monitoring performance of new products and enhancements through customer usage and revenue tracking;
  • providing product oversight, including troubleshooting and quality assurance testing of products and enhancements as required;
  • monitoring legal, practice, technology and/or major market developments and sharing knowledge and collaborating with other development groups in the company; and
  • participating in market research activities, and providing sales and marketing support, as required.

You will be a strong team player and will possess:

  • an LL.B or J.D. degree;
  • a background (or strong aptitude and interest) in technology;
  • the ability to understand and apply technology to product development;
  • the ability to work with business users, project managers, software developers and testers to deliver robust solutions;
  • enthusiasm, with a desire to improve the efficiency of legal services;
  • strong analytical, problem-solving and issue-resolution skills;
  • a high level of attention to detail, with strong planning and organizational skills;
  • the ability to react with urgency and devote high levels of time and energy where deadlines are required;
  • superior communications skills; and
  • deep knowledge of electronic legal research techniques and trends in legal technology

Thomson Reuters offers an environment that is both challenging and supportive, and we are proud to have been named one of Canada’s Top 100 Employers from 2009 – 2018, a Best Workplace from 2006 – 2017, and a Great Place to Work for Women in 2015 and 2017. We consider work from home arrangements for people with a disability or specific accessibility needs. If requested, accommodation will be provided throughout the recruitment and assessment process.

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With more than 45,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit

More information about Thomson Reuters can be found on

Req #: JREQ099480
Locations: Toronto-Ontario-Canada
Job Function: Product Management
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