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Small Law Firm Dedicated Renewal Specialist

Thomson Reuters Exception 2/8/2018 1:22:51 PM Eagan, MN United States of America
Job Description

Dedicated Renewal Specialist – Job Description

Dedicated Renewal Specialists are an elite group of sales professionals dedicated to protecting revenue across the Small Law Firm segment. The Small Law Firm Dedicated Renewal Specialist position is specifically focused on securing and growing revenue within 1-6 attorney law firms. Renewal Specialists manage a portfolio of opportunities in a territory in maximizing upsell opportunities and promoting digital engagement to provide our customers an omni-channel experience.

Members of this team earn a base salary and earn variable compensation through a renewal bonus and sales commission structure. Value based renewal and sales skills are required in order to successfully defend the price premium of the legal research industries premiere legal research system; Westlaw.

Responsibilities Include:

Meeting monthly renewal volume and revenue requirements

Securing long term revenue by targeting multi-year contract goals

Assisting with renewal portfolio growth by reaching upsell goals

Conducting demonstrations to introduce and position new products effectively

Maintaining an accurate and up-to-date renewal portfolio by meeting business system logging requirements

Forecasting your business attainment accurately on a monthly basis

Promoting the Thomson Reuters digital capabilities to help customers do business with us on their time in a simplified way

Required Qualifications:

  • 1 to 2 years of experience working with legal or law firm organizations preferred
  • Account management or sales experience required
  • A demonstrated ability to drive high call or customer contact volume is required
  • Strong oral and written communication skills are required
  • Well-developed negotiation skills required
  • High degree of professionalism, customer centricity, and flexibility required

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With more than 45,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit

More information about Thomson Reuters can be found on

Eagan-Minnesota-United States of America
Req #: JREQ098996
Locations: Eagan-Minnesota-United States of America
Job Function: Exception
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