Are you ready to join a professional customer service organization and be a part of a growing, successful and high-performing team? Are you passionate about helping others resolve technical issues and leverage products to their fullest potential? If so, Thomson Reuters has the internship for you.
As an intern, you’ll get hands-on experience providing world-class support for our products, including installation, licensing, use and problem resolution. You’ll also receive robust training on our products and customer service tools, similar to full-time employees.
Skills & Profile:
About the Team:
The Frontline Westlaw Team provides technical support via phone, chat and email for more than 75 products. Some of the main products supported include BoardLink, CLEAR, Westlaw, Concourse, Firm Central, Transparent Authentication, WestLegalEdCenter and TWEN just to name a few. The majority of our calls come directly from customers, but we also help Account Managers and Field Staff tackle technical issues for customers. This team supports many products 24 hours a day.
++ This summer internship requires a full-time commitment from late May/early June through mid- to late August, with a potential opportunity to extend into the fall and spring. Thomson Reuters will not sponsor applicants for work visas for this position now or in the future. ++
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With more than 45,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
Intrigued by a challenge as large and fascinating as the world itself? Come join us.
To learn more about what we offer, please visit thomsonreuters.com/careers.
More information about Thomson Reuters can be found on thomsonreuters.com.