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Senior Manager

Thomson Reuters Professional & Consulting Services 1/5/2018 2:30:06 AM Mumbai, MH India
Job Description

Legal Managed Services which provides long-term contract review, negotiation and management services, structured as ongoing engagements, to over 25 global corporations through a team of 90+ bright attorneys located at delivery centers across Noida, Bangalore, and Mumbai, India; Eagan, Minnesota; and Buenos Aires, Argentina.

  • The primary responsibilities include:
  • Managing/co-managing the Noida service delivery center
  • Leading, managing and inspiring a team of review attorneys who are individually responsible for multiple client accounts and personnel
  • Guiding project managers with engagement set-up during the implementation stage, and retaining general oversight in the day-to-day functioning and management of engagements in steady state
  • Being the go-to-person for redressal of any engagement-, client- or personnel- related issues
  • Working with senior subject matter experts on foundation level training programs for new hires, and ongoing training and upskilling of other team members
  • Being responsible for the career growth, motivation and retention of team members, and
  • supplementing HR’s hiring efforts
  • Ensuring service delivery in accordance with the agreed project scope, ensuring overall client satisfaction and compliance with SLAs, and actively identifying client needs and ways to fulfill those needs
  • Working with the Sales team to craft solutions and proposals for new client opportunities
  • Collaborating with the leadership team in overall strategy including identifying additional areas for service delivery and growth

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With more than 45,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit

More information about Thomson Reuters can be found on

Req #: JREQ095299
Locations: Mumbai-India
Job Function: Professional & Consulting Services
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