Provides entry-level technical support/delivery capability in a technical area with supervision for the
current and future delivery support and maintenance of production services in the technical
Provides technical and procedural consistency within a team focused on the implementation, service
delivery and support of products, systems & networks.
Provides assistance with initiatives for driving down incident rates and working with site operations to
improve service recovery times.
Assists with the implementation process to ensure that all aspects of operability are delivered whilst
ensuring that existing service levels are maintained or improved.
Complies with operational standards, procedures, and best practice.
Relates to a technically biased or coordinator biased role and may be developed within either
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With more than 45,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
Intrigued by a challenge as large and fascinating as the world itself? Come join us.
To learn more about what we offer, please visit thomsonreuters.com/careers.
More information about Thomson Reuters can be found on thomsonreuters.com.