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Client Specialist, Korea

Thomson Reuters Sales 11/14/2017 10:44:50 PM Seoul, Korea, Republic of
Job Description

Client Specialist

Financial and Risk

Go to Market (GTM), Asia

Position Summary

This role has been created to actively generate the new sales leads from our EM community through telemarketing and drive Thomson Reuters Eikon Messenger (EM) usage. Eikon Messenger is an instant messaging communication tool that connects the financial markets, its goal is to enable an open and secure financial community that allows users to connect across multiple chat. This role’s objective is to work with the solution sales team for lead generation, and to assist, train, and promote EM to our clients and actively work together with local Client Specialists to enhance our growing EM community.

Role Responsibilities

  • The primary objective is to achieve the KPIs related to the new sales lead generation via telemarketing and driving EM usage
  • On boarding new users and actively seeking opportunities to increase Messaging users
  • Support CS’s and other colleagues with messenger activities and administration
  • Collaborate with the Asian (Collaboration and Community Specialist, CCS) & Collaboration team

Qualifications and Experience Required

  • 1+ years of proven customer service experience,.
  • Experience working with an e-trading platform or other financial markets software product via either a vendor or bank would be an advantage
  • Relationship Management, Client Service, Sales or Operations with a background in Buy Side or Foreign Exchange will be considered
  • The candidate must be a highly professional, self-motivated, target driven, strong business acumen and organized individual
  • Excellent communication, presentation, and organizational capabilities as well as analytical and problem-solving skills are essential

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With more than 45,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

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Seoul-Korea, Republic of
Req #: JREQ093587
Locations: Seoul-Korea, Republic of
Job Function: Sales
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