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Client Support Analyst

Thomson Reuters Customer Service & Support 11/10/2017 2:06:15 AM ,
Job Description

Client Support Analysts are a key and valuable link between our product & services offerings and our customers. Combining a thorough knowledge of capital markets and Content, with expertise of our software, CSAs will be responsible for providing real time Market Data support for Thomson Reuters Sales, Buy side trading, brokerage & exchange clients on multiple global and domestic workstations and various financial applications & content.

Client Support Analyst will respond to incoming Client questions regarding Thomson Reuters products and services. The incumbent of this role will maintain all aspects of the customer relationship, assisting clients in various data and account service via Phone / emails.

Experience required : 2 - 4 Yrs. Qualification : Any Finance graduate (expect BE, BTECH & BSC) or a Finance Post graduate .Candidates should have Client support and Financial knowledge

Important Note: Candidates should be flexible working in night shifts. Should possess excellent communication – written and verbal. Preferably immediate joiners.

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With more than 45,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit

More information about Thomson Reuters can be found on

Req #: JREQ087436
Job Function: Customer Service & Support
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