As a Client Technical Specialist at FindLaw, the main focus of the role is working directly with customers and external contacts to manage domains and email, providing expert technical advice and problem solving, and delivering excellent daily service on the phone and via email. You will be in touch with new and existing customers, external IT staff, registrars, hosting companies, email providers, and internal business partners to troubleshoot and solve domain, DNS repoint, redirect, and email issues. Providing fantastic customer service and building great technical customer relationships is a key aspect of this role.
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With more than 45,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
Intrigued by a challenge as large and fascinating as the world itself? Come join us.
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