Major Responsibilities / Accountabilities:
- Qualifies prioritized leads with the use of custom analytics, Client Relationship Management (CRM) data and predictive marketing data in order to upsell into existing accounts or potential customers.
- Maximizes revenue opportunities.
- Maintains contact information of prospects as well as record sales potential and next steps in the sales process.
- Briefly discusses the use of products, emphasizing product features based on analyses of customers' needs and on technical knowledge of product capabilities.
- Maintains a working knowledge of company products, special sales programs and marketing efforts within the Marketing division.
- Remains up to date on industry trends.
- Provide the business analysis result to optimize Marketing event decision process.
Scope & Impact:
- Responsible for achieving set lead generation and lead qualification targets.
- Responsible in achieving a specified ratio in regards to the amount of qualified leads that result in sales.
- There will also be additional internal system and teamwork Key Performance Indicators set regarding customer satisfaction scores.
- Geographic sales scope will be global.
Technical /Professional Skills & Competencies:
- Exceptional telephone and remote client contact skills that clearly articulate a 'business justification', 'what's in it for the client', obtain 'incremental gain' in order to qualify potential business opportunities.
- Ability to provide clients with the best customer experience as possible via best practice and 'client first' interactions.
- Ability to make a large number of calls to prospective clients per day and even with constant rejection, have the persistence and positive attitude to continue to in these efforts every day.
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