Investor Relations - Website Product Specialist Job
Thomson Reuters
Date: Apr 28, 2013
Location: Manila, PH
Title:Investor Relations - Website Product Specialist
ID:CUS00006574
Description
The Product Specialists engage in supporting a US based team on creating industry leading investor relations web pages in conjunction with keeping the content both current and compliant. The team is an extension of the investor relations community, acting as a liaison between different internal Thomson Reuters groups and a coordinator of different activities required to solve the client’s issues.
- Maintain and update hosted website client content and HTML code
- Assist in managing accounts through questions and concerns, timely responses to requests, multitasking, shifting priorities and excellent follow through
- Assist with webcast coverage during each quarterly earnings
- Provide support and coverage to Global Client Operations team
- Work with third party vendors in support of our Mail Fulfillment, Investor and Governance Hotline products.
- Assist with coverage requests for the Product Specialist team, providing support for our hosted Investor website clients
We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.
Qualifications
- Excellent communication skills
- Ability to work in a fast paced, constantly evolving team environment
- Ability to multitask and manage time efficiently
- Ability to successfully manage high profile, high revenue accounts
- Internet proficiency and working knowledge of HTML/HTML coding required
- Minimum of three years previous work experience, preferably in a client service environment
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
Intrigued by a challenge as large and fascinating as the world itself? Come join us.
To learn more about what we offer, please visit careers.thomsonreuters.com.
More information about Thomson Reuters can be found on thomsonreuters.com.
Job: Customer Service & Support
Primary Location: Manila, PH
Other Locations:
Organization: F&R Investors Corp Services
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift:
Travel: No
ID:CUS00006574
Description
The Product Specialists engage in supporting a US based team on creating industry leading investor relations web pages in conjunction with keeping the content both current and compliant. The team is an extension of the investor relations community, acting as a liaison between different internal Thomson Reuters groups and a coordinator of different activities required to solve the client’s issues.
- Maintain and update hosted website client content and HTML code
- Assist in managing accounts through questions and concerns, timely responses to requests, multitasking, shifting priorities and excellent follow through
- Assist with webcast coverage during each quarterly earnings
- Provide support and coverage to Global Client Operations team
- Work with third party vendors in support of our Mail Fulfillment, Investor and Governance Hotline products.
- Assist with coverage requests for the Product Specialist team, providing support for our hosted Investor website clients
We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.
Qualifications
- Excellent communication skills
- Ability to work in a fast paced, constantly evolving team environment
- Ability to multitask and manage time efficiently
- Ability to successfully manage high profile, high revenue accounts
- Internet proficiency and working knowledge of HTML/HTML coding required
- Minimum of three years previous work experience, preferably in a client service environment
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
Intrigued by a challenge as large and fascinating as the world itself? Come join us.
To learn more about what we offer, please visit careers.thomsonreuters.com.
More information about Thomson Reuters can be found on thomsonreuters.com.
Job: Customer Service & Support
Primary Location: Manila, PH
Other Locations:
Organization: F&R Investors Corp Services
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift:
Travel: No
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