http://jobs.thomsonreuters.com/feeds/thomson-reuters-spanish-speaking-jobs/ Custom RSS Feed for thomson-reuters-spanish-speaking-jobs Wed, 22 May 2013 18:35:25 GMT en-us /sites/thomson-reuters/images/logo.jpg http://jobs.thomsonreuters.com/feeds/thomson-reuters-spanish-speaking-jobs/ 720 Title:Country Account Manager, Spain - Scientific &Scholarly Research
ID:SAL00009268

Description

Thomson Reuters is the world's leading source of intelligent information for businesses and professionals.

Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. Through its 50,000 people operating in over 100 countries, Thomson Reuters delivers must-have insight to the financial, legal, tax and accounting

Our scientific and scholarly research solutions provide powerful tools to accelerate research, discovery, and innovation. Researchers, administrators, faculty, and students can quickly access meaningful information at every stage of their workflow - increasing productivity and maximizing your institution's intellectual assets.

From search and discovery to publishing and analysis, Thomson Reuters supports the entire research lifecycle. We provide our customers - researchers, universities, publishers, governments, funding agencies, and labs - with innovative tools that inspire discovery, foster collaboration and guide key strategic decisions.

Main Purpose of Job:



The Scientific and Scholarly Research team is looking for a Country Account Manager for Spain who will be responsible and accountable for ensuring the customer base is renewed, net new business is added and market share is increased. This will involve developing the strategic territory plan, nurturing customer relationships and aiding the development of the overall customer relationship management strategy. Substantial travel will be required.

Duties:
- Achieve the annual retained and net new sales targets for the specified territories by maximising sales of Thomson Reuters Scientific & Scholarly Research products increasing market penetration. Defend market share against competition.
- With the Regional Sales Manager, develop the strategic territory plan (to include marketing, customer training, sales support services etc).
- Directly manage the Agents in specified territories. With the Regional Sales Manager, devise strategy to leverage various accountabilities, i.e. renewal rates, net new business forecasts, pipeline management, quote management etc)
- Nurture the customer relationship to the highest standard and assist in developing the overall customer relationship management strategy to be implemented across all markets and accounts.
- To manage the overall business through SFDC and ensure pipeline currency is maintained and timely, using this to report up to management as required.
- Collaborate both strategically and tactically with the Regional Sales Manager to optimise regional penetration.
- Ensure that all customer contact on the specified accounts is fast, efficient and knowledgeable.
- Substantial travel in the territory will be required, with a minimum of 50% time being customer facing
- To make positive efforts to promote personal safety and that of others by taking reasonable care at work, by carrying out the requirements of the law or following recognised codes of practice provided or advised by management to ensure safe working practices.
- To undertake any other reasonable duties as requested by your line manager on a permanent or temporary basis.
We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

About the IP & Science Business of Thomson Reuters
The IP & Science business is a global provider of information solutions to assist professionals at every stage of research and development and ensure they maintain and extract maximum value from their intellectual assets.

IP & Science is part of Thomson Reuters (http://www.thomsonreuters.com/), the world's leading source of intelligent information for businesses and professionals. Scientific information solutions can be found at thomsonreuters.com.

Qualifications

Knowledge, Skills, and Abilities Required:
- Knowledge of Spanish region
- Established and proven sales and key account management experience (incl. agent management)
- Advanced skills in negotiating, sales processes and closing deals
- Advanced presentation /public speaking skills
- Solid understanding of sales processes and negotiation skills
- Sound understanding of the library information industry with experience of selling in the information industry
- Has some knowledge of pipeline management
- Exposure to sales activities through distributors/agents and consortia and channel
- Good oral and written communications
- Can set priorities and be flexible in changing environment
- Fluent in English and Spanish languages, written and oral

Qualifications:
- Degree level education
- Proven sales and key accounts management experience (incl. agent management)
- Good understanding of sales processes and negotiation skills
- Experience within the library and information industry
- Experience of working with consortia as well as subscription agents
- Good oral and written communications
- Can set priorities and be flexible in changing environment
- Experience of CRM systems.

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Sales
Primary Location: Barcelona, ES
Other Locations:
Organization: Scientific&Scholarly Rsch
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: Yes, 50 % of the Time
]]>Fri, 03 May 2013 03:00:00 GMThttp://jobs.thomsonreuters.com/job/Barcelona-Country-Account-Manager%2C-Spain-Scientific-&Scholarly-Research-Job/2413656/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Barcelona-Country-Account-Manager%2C-Spain-Scientific-&Scholarly-Research-Job/2413656/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Quality Assurance Lead
ID:TEC00027478

Description

The ideal candidates key role will be to co-ordinate the QA effort between Barcelona, London and Offshore QA teams. They will be embedded with the Barcelona Development team to promote QA best practice and be an ambassador for quality within the team.

The QA lead will represent the central London QA team in the Barcelona office. They will be pro-active in ensuring that the highest possible quality is achieved. They will be responsible for ensuring QA projects are run smoothly and efficiently, meeting deadlines and achieving predefined quality objectives. Essential to this role will be coordination with several teams across the business, ensuring clear communication and objectives. Another aspect of this varied and challenging role will be hands on reviews of automated and manual tests to ensure coverage and quality of the testing. Reviews of development team unit tests and coding standards will also be key to promoting best practice and high quality deliverables. The ideal candidate will therefore need good analytical, diplomatic and organisational skills.

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

About the IP & Science Business of Thomson Reuters
The IP & Science business is a global provider of information solutions to assist professionals at every stage of research and development and ensure they maintain and extract maximum value from their intellectual assets.

IP & Science is part of Thomson Reuters (www.thomsonreuters.com), the world's leading source of intelligent information for businesses and professionals. Scientific information solutions can be found at thomsonreuters.com.

Qualifications
- Degree in Engineering/ BSC/MSC in computers.
- Candidates with software Testing certification may be preferred
- Have a good working knowledge of Selenium and QA automation
- Good knowledge of c#, .net and soap
- Knowledge in SQL and Data architecture
- Great teamwork and show leadership potential
- Willingness to speak their mind and advise on QA process and best practice
- Experience in working with offshore teams
- Proficient in English and Spanish
- Experienced tester (3-5 years minimum) in cross-functional Agile teams (Scrum, Kanban, etc.)
- Some manual experience
- Used to work in environments with Continuous Integration
- Flexibility to work with changing requirements
- Experience in Performance testing is desired
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Technology Development
Primary Location: Barcelona, ES
Other Locations:
Organization: IP & Science Technology
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: No
]]>Fri, 10 May 2013 02:59:00 GMThttp://jobs.thomsonreuters.com/job/Provenza-398-Quality-Assurance-Lead-Job/2477659/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Provenza-398-Quality-Assurance-Lead-Job/2477659/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Country Account Manager, Spain - Scientific & Scholarly Research
ID:SAL00008561

Description

Thomson Reuters is the world's leading source of intelligent information for businesses and professionals.

Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. Through its 50,000 people operating in over 100 countries, Thomson Reuters delivers must-have insight to the financial, legal, tax and accounting

Our scientific and scholarly research solutions provide powerful tools to accelerate research, discovery, and innovation. Researchers, administrators, faculty, and students can quickly access meaningful information at every stage of their workflow - increasing productivity and maximizing your institution's intellectual assets.

From search and discovery to publishing and analysis, Thomson Reuters supports the entire research lifecycle. We provide our customers - researchers, universities, publishers, governments, funding agencies, and labs - with innovative tools that inspire discovery, foster collaboration and guide key strategic decisions.

Main Purpose of Job:

The Scientific and Scholarly Research team is looking for a Country Account Manager for Spain who will be responsible and accountable for ensuring the customer base is renewed, net new business is added and market share is increased. This will involve developing the strategic territory plan, nurturing customer relationships and aiding the development of the overall customer relationship management strategy. Substantial travel will be required.

Duties:
-Achieve the annual retained and net new sales targets for the specified territories by maximising sales of Thomson Reuters Scientific & Scholarly Research products increasing market penetration. Defend market share against competition.
-With the Regional Sales Manager, develop the strategic territory plan (to include marketing, customer training, sales support services etc).
-Directly manage the Agents in specified territories. With the Regional Sales Manager, devise strategy to leverage various accountabilities, i.e. renewal rates, net new business forecasts, pipeline management, quote management etc)
-Nurture the customer relationship to the highest standard and assist in developing the overall customer relationship management strategy to be implemented across all markets and accounts.
-To manage the overall business through SFDC and ensure pipeline currency is maintained and timely, using this to report up to management as required.
-Collaborate both strategically and tactically with the Regional Sales Manager to optimise regional penetration.
-Ensure that all customer contact on the specified accounts is fast, efficient and knowledgeable.
-Substantial travel in the territory will be required, with a minimum of 50% time being customer facing
-To make positive efforts to promote personal safety and that of others by taking reasonable care at work, by carrying out the requirements of the law or following recognised codes of practice provided or advised by management to ensure safe working practices.
-To undertake any other reasonable duties as requested by your line manager on a permanent or temporary basis.

Qualifications

Knowledge, Skills, and Abilities Required:
- Knowledge of Spanish region
- Established and proven sales and key account management experience (incl. agent management)
- Advanced skills in negotiating, sales processes and closing deals
- Advanced presentation /public speaking skills
- Solid understanding of sales processes and negotiation skills
- Sound understanding of the library information industry with experience of selling in the information industry
- Has some knowledge of pipeline management
- Exposure to sales activities through distributors/agents and consortia and channel
- Good oral and written communications
- Can set priorities and be flexible in changing environment
- Fluent in English and Spanish languages, written and oral

Qualifications:
- Degree level education
- Proven sales and key accounts management experience (incl. agent management)
- Good understanding of sales processes and negotiation skills
- Experience within the library and information industry
- Experience of working with consortia as well as subscription agents
- Good oral and written communications
- Can set priorities and be flexible in changing environment
- Experience of CRM systems.

Thomson Reuters employees take pride in providing our customers around the world with information that is timely, accurate, unbiased and trusted. We have a profound respect for the professions and customers we serve and define our success in terms of their success. Our work environment is dynamic, innovative and entrepreneurial. We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities. Our environment is both challenging and supportive - we give employees the opportunity to develop their skills and do their best work.

Thomson Reuters values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law.

Job: Sales
Primary Location: London, GB
Other Locations: Madrid,SpainLondon,United Kingdom
Organization: Scientific&Scholarly Rsch
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel:
]]>Wed, 01 May 2013 03:00:00 GMThttp://jobs.thomsonreuters.com/job/Barcelona-Country-Account-Manager-Spain-Job/2260539/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Barcelona-Country-Account-Manager-Spain-Job/2260539/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Legal Counsel (f/m) based in Frankfurt
ID:LEG00000772

Description

We are the leading source of intelligent information for the world’s businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world’s most trusted news organization.

JOB ANNOUNCEMENT

We are currently looking for a

Legal Counsel (f/m)
based in Frankfurt

Position overview:

Provides tools, solutions and advice to assist ThomsonReuters business across EMEA effectively and efficiently and in compliance with applicable laws and policies.

Essential Day-to-Day responsibilities:

Provides a variety of general corporate and commercial legal services to a number of in-house clients. Primary responsibility for drafting, negotiating and coordinating customer facing agreements, including large master agreements with enterprise customers, terms and conditions, non-disclosure agreements and customer software licenses. Facilitates proper approval for non-legal terms such as finance, product and pricing terms which affect the deal. If necessary, provides legal advice for supplier contracts, dispute resolution, outsourcing and partnering agreements, Reviews legal data and advises organisation on appropriate legal action to be taken. Coordinates legal matters handled by outside counsel. Shares responsibility for maintaining, updating and revising contract template agreements on the internal legal web site.

Additional information:

Individual contributor working within Europe/Asia legal team, coordinating with other areas on matters for which global approach is appropriate.

Qualifications

The ideal candidate will have the following skills, knowledge and experience:
- 2-3 years' experience either in a legal firm or in industry.
- Fluent written and spoken English including ability to handle legal negotiations in English.
- Must take a pragmatic approach and initiatives to solving complex problems and be able to make decisions guided by policies in non-standard situations.
- Good understanding of business law and high technology.
- Ability to work independently in a fast-paced environment.
- Is an excellent communicator and has an internationalist approach.

It would be advantageous but not essential for candidates to:

· Have qualification in a non-anglosaxon jurisdiction (e.g. in Germany or France);

· Be able to speak a language other than English (e.g. German, Spanish or French);.

Please apply via the Inside Careers website (LEG00000772).



You have the flexibility to structure your work in ways that meet our expectations for high performance, whil allowing time to enjoy and enrich your life.

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one – collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance – and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law. Thomson Reuters is an Equal Employment Opportunity/Affirmative Action Employer.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Legal
Primary Location: Frankfurt, DE
Other Locations:
Organization: F&R Legal
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: No
]]>Thu, 09 May 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/Frankfurt-Legal-Counsel-%28fm%29-based-in-Frankfurt-Job/2589771/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Frankfurt-Legal-Counsel-%28fm%29-based-in-Frankfurt-Job/2589771/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Sr. Technical Business Analyst - Contact Center
ID:TEC00028271

Description

Senior Business Analyst– ITS Contact Center Strategic Consulting.

Thomson Reuters is a leading provider of integrated information solutions to legal, Financial, tax, accounting, health care, intellectual property, compliance and business professionals around the world. The Internal Technology Services (ITS) Contact Center Strategic Consulting team provides both strategic consulting with our internal customers and tactical project requirements support. We are looking for an individual with Cisco contact center and associated 3rd party application experience to work with our internal customers and our design / engineering teams. This person will gather requirements for projects, coordinate design responses from the engineering teams, ensure the project requirements and solution are understood by all parties and provide support where needed. In addition, this person will coordinate meetings with the business to discuss their direction, motivations, needs and opportunities. This individual will need very strong, time management skills, self-motivation, attention to detail and exceptional communication skills. ITS has a position available in our AMERS or EMEA offices.

Keywords
Cisco Contact Center, Business Analyst, Strategic ConsultingCUIC, Verint I360, Exony, Symon, solution consultingCall flow documentation, Contact Center solution analystContact Center Business Analyst, Project coordination, Internal business consulting
Position Description:
This is a full time Senior Business Analyst position with the ITS CC Strategic Consulting Group.
- Quickly understand the business issues and challenges including the “non-standard” requirements.
- Identify strengths and weaknesses and work with ITS CC Design to suggest appropriate solutions.
- Maintain detailed business knowledge, direction and solutions proposed.
- Create detailed requirements understandable to the business and with sufficient detail and clarity for Design.

Gather detail for all project requests and ensure PM, engineering and the business understand the requirements / deliverables as documented.
- Understand technical details of a solution to help validate the solution with the Design team prior to discussions with the business.
- Maintain the business relationship by offering assistance with their future planning and budgeting.
- Manage business expectations and assist in their understanding of the process for both implementations and support.
- Work with engineering to understand required information for design and deployment as well as engineering standards to be maintained.
- Maintain up to date understanding of industry practices as they pertain to individual business units.
- Work with the business and design on innovative solutions to business needs.
- Understand the technology and interactions between solutions.
- Continually seek opportunities to increase business unit satisfaction and foster trust in the ITS Contact Center organization.
- Able to run effective meetings and maximize their value to participants.
- Suggest process improvements to the technology teams.
- Be the escalation point for the business when needed.
- Understand the BU’s operation and profit model to help technology teams minimize impact and the help the BU maximize resource effectiveness.
- Understand the business impact when contact center services are unavailable.
- Manage training needs for deployments with our customers.

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Minimum Qualifications:
Bachelor’s Degree in Technology or Business with an emphasis on technology.4+ years experience each in two of the following areas Contact Center business consulting, Contact Center implementation or Contact Center project management.A self-motivated individual who is able to take ownership of and work concurrently on multiple projects.
Able to organize work flow to meet numerous project milestones and deadlines.
Willing to work a flexible schedule based on business unit needs and interaction with a primarily US based team.
Able and willing to work as part of a team and share in responsibilities.
Have a strong technical skill set and must possess the ability to learn new technologies used to address business requirements.
Able to work with multiple technical groups in a large global technical organization.
Able to communicate effectively with internal and external customers.
Proficient in speaking Spanish is preferred

P

Pr
Primary Responsibilities:
- Strategic Consulting on behalf of the ITS CC organization with the internal business unit customers.
Various portions of the project workflow process focused around requirements gathering.At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2014 fiscal year (October 1, 2013-September 30, 2014).

Do you want to use your passion for technology to help build the knowledge economy? Are you interested in challenging and cutting edge technology projects?
In the Thomson Reuters "Tech Careers" iPad app, our technologists from around the world provide personal insight into projects they’ve worked on. They talk about the ideas, practical problem solving, open dialogue and knowledge sharing - and how the breadth of our business helps their diverse and evolving careers.
Interested in helping build and develop the world's leading source of intelligent information for businesses and professionals? The app also shares our latest technology vacancies globally.

Learn how our technologists help build the knowledge economy.
Download our Tech Careers iPad app

Job: Technology Development
Primary Location: Eagan, MN, US
Other Locations:
Organization: Tech - IT Services
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: No
]]>Mon, 06 May 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/Eagan-Sr_-Technical-Business-Analyst-Contact-Center-Job-MN-55120/2582240/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Eagan-Sr_-Technical-Business-Analyst-Contact-Center-Job-MN-55120/2582240/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Technical Support Executive - German speaker
ID:CUS00007056

Description

Thomson Reuters is the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. Through its more than 50,000 people across 93 countries, Thomson Reuters delivers this must-have insight to the financial, legal, tax and accounting, scientific, healthcare and media markets, and is powered by the world's most trusted news organization. More information about Thomson Reuters and its financial performance can be found on http://www.thomsonreuters.com/.

Technical Support Executive - German Speaker

The Thomson Reuters Customer Support Centre is the high profile first point of contact for customers wanting help on any Thomson Reuters' products or services. The aim is to provide an efficient and effective place for customers to contact, where they can be assured that their technical queries will be answered promptly, accurately and professionally by telephone or electronically.

Main responsibilities
-Provide first line technical support
-Answer queries promptly, professionally and knowledgeably on the phone and email
-Maintain polite, professional attitude to all clients
-Log all calls received on Siebel accurately, efficiently and completely
-Provide timely updates to clients on existing queries
-Manage and take ownership of the resolution process for all customer related issues
-Ensure the provision of consistently reliable and professional service to Reuter's clients by utilising in depth technical and product knowledge and diagnostic skills
-Develop expertise in the tools and Thomson Reuters products that will lead to shorter resolution times
-Escalate issues across business technical divisions expediting solutions to complex client queries and provide end to end ownership of client issues
-Undertake proactive calling to ensure customer satisfaction level
-Proactively monitor team and make adjustments to meet optimum performance levels and advocate consistently maintained procedures
-Achieve individual & team desk targets
-This role encompasses interaction with a variety of departments and opportunity for progression within Thomson Reuters Customer Support.

Qualifications
- Fluency in English and German is required. Fluency in one of the following languages would be a plus: French, Italian, Portuguese or Spanish
- Strong Customer Service skills
- Must have strong communication skills
- Experience of supporting clients in a technical customer support or customer service role
- Technical expertise in support, development, QA or equivalent with expertise in TCP/IP, LAN/WAN technology, Windows 2000/XP workstations
- Excellent knowledge of Internet technologies
- Logical approach to problem solving
- Strong time management skills
- Must have the ability to work under pressure with minimum supervision
- Motivated self-learner who keeps abreast of technical developments
- Good Team Player
- Some experience within Thomson Reuters or relevant industry experience would be a plus
- Good knowledge of financial markets desirable
- Self motivation and a high level of initiative
- Focused on customer needs

Job: Customer Service & Support
Primary Location: Geneva, CH
Other Locations:
Organization: F&R M&CE HelpDesk
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: No
]]>Wed, 24 Apr 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/Geneva-Technical-Support-Executive-German-speaker-Job/2563761/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Geneva-Technical-Support-Executive-German-speaker-Job/2563761/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Estágio Reuters TV
ID:NEW00003417

Description

Position Overview:
The purpose of this job is to have an assistant that helps make the production of stories that we perform in Reuters Television Brazil, help with contacts and information, update our week and monthly ahead, help with interviews from the field.
The candidate must be studying journalism, be extremely responsible with your tasks, set off at times, should always be updated with the news of Brazil and the world, have available time.the official must be studying journalism, be extremely responsible with your tasks, set off at times, should always be updated with the news of Brazil and the world and have available time.

______________________

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

The candidate should have some experience in journalism, be at least the 4 period of journalism course, have notions of English and Spanish and have a correct posture with customers both internal and external of the company.

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: News & Editorial
Primary Location: Rio DE Janeiro, BR
Other Locations:
Organization: Reuters TV
Schedule: Part-time
Education Level:
Job Type: Internship
Shift: Day Job
Travel: No
]]>Sat, 04 May 2013 03:00:00 GMThttp://jobs.thomsonreuters.com/job/Rio-de-Janeiro-Est%C3%A1gio-Reuters-TV-Job/2532080/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Rio-de-Janeiro-Est%C3%A1gio-Reuters-TV-Job/2532080/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Event Content Analyst with Spanish (temporary position)
ID:CON00008285

Description

At Thomson Reuters, we deliver intelligent information quickly and efficiently, so professionals have knowledge to act. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, intellectual property and scientific, healthcare, and media markets, powered by the world's most trusted news organization.

Position Overview

We are currently looking for highly motivated and dedicated individuals to join the Event Content Team in our Investment Research Content division. The analyst will be responsible for the collection and maintenance of corporate event content within the institutional Street Events database. The Analyst will be assigned a dedicated portfolio of companies that he/she will be responsible for liaising and establishing relationships with to proactively gather event content. Other sources of content applications (e.g. press releases, corporate websites, etc.) will also be utilized to ensure the highest quality content. The Analyst will also work closely with internal teams, such as broadcasting, product specialists and document production, and to utilize multiple applications and web services to ensure the integrity of the Thomson Reuters' event database.

Objectives
- Gather and distribute timely and accurate corporate event data on StreetEvents and various Thomson Reuters platforms and feeds.
- Liaising directly with Investor Relations teams with publicly-traded companies in all European, Middle East and African Stock Exchanges on a regular basis
- Maintaining timeliness, accuracy and completeness of content
- Assisting Events Team counterparts in Manila & Nicosia

Responsibilities
- Comprehensively and accurately source, enter and maintain corporate event data in the StreetEvents database utilizing technical and financial knowledge to create value-add content.
- Take full ownership over quality of companies in assigned market portfolio, which are measured in terms of accuracy, timeliness and completeness.
- Build and maintain relationships with non-Corporate clients and proactively educate them on our Corporate product offerings and StreetEvents' value proposition.
- Use appropriate language skills to understand and source financial information
- Build up knowledge of financial regulations and market practices in the Europe, Middle East and Africa

This position is for external candidates.

Qualifications

Required Skills:
- Fluent in Spanish
- Fluent in English

Competencies:
- Proven attention to detail
- Professional attitude
- Ability to prioritize tasks and work effectively under time pressure
- Ability to work independently as well as a team member
- Ability to solve problems and make command decisions when necessary

Education:
- College/university degree

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 55,000 colleagues in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law.

We are Great Place To Work 2011 according to the ranking run by Great Place To Work Institute Polska.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Content
Primary Location: Gdynia, PL
Other Locations:
Organization: F&R Invstrs Cont & Analytics
Schedule: Full-time
Education Level:
Job Type: Temporary Work
Shift:
Travel: No
]]>Fri, 26 Apr 2013 03:00:00 GMThttp://jobs.thomsonreuters.com/job/Baltic-Business-Ctr-Event-Content-Analyst-with-Spanish-%28temporary-position%29-Job/2516866/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Baltic-Business-Ctr-Event-Content-Analyst-with-Spanish-%28temporary-position%29-Job/2516866/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Webcast Production Manager - Spanish
ID:CUS00007042

Description

The Webcast Production Manager is the main organizational contact for clients regarding Thomson Reuters' Corporate Communications webcast solutions, and will relay client needs to our production team to achieve end product within set budgets.
- Provide pre and post sales support for webcast and web development projects
- Develop and manage both short and long term project plans
- Build internal and external virtual teams to facilitate webcasts
- Manage internal resources to ensure projects are completed according to schedule
- Address client questions and concerns regarding virtual presentations and webcast events
- Educate clients on Thomson Reuters' webcast products and services
- Assist on prospect calls, providing demos and technical support
- Troubleshoot technical problems before the event and work with producers to properly service client needs and technical problems
- Monitor live webcast events and provide on-line support for client during the event
- Build strong and productive working relationship with clients and teammates
- Strong communication links with the webcast team throughout all stages of the webcast: pre-event, live-event and post-event with a concise verbal and/ or written post-mortem/ summaryWe are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications
- Bachelor's degree
- Spanish fluency, written and oral, to engage in business conversations with senior company officers in Latin America
- Minimum 2 years of experience in project management, customer service and/ or audio visual production
- Strong attention to detail, while managing multiple concurrent projects
- Outstanding relationship building skills
- Intensely service driven
- Understanding of HTML
- Excellent verbal and written communication
- Excellent interpersonal skills
- Ability to work independently in a faced-paced environment
- Ability to work within a team environment
- Should be willing to work North American hours

Desired Skills:
- Experience with event planning and multimedia technology
- Study in multimedia technology
- Portuguese fluency is desired but not a must

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Customer Service & Support
Primary Location: Manila, PH
Other Locations:
Organization: F&R Investors Corp Services
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift:
Travel: No
]]>Fri, 03 May 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/Taguig-Webcast-Production-Manager-Spanish-Job/2579911/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Taguig-Webcast-Production-Manager-Spanish-Job/2579911/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Continual Service Improvement Manager
ID:TEC00027812

Description

Continual Service Improvement Manager

Overview

The successful candidate will become a member of the Network Communications Business & Commercial Operations Americas regional team, reporting to the Services Manager, Americas. The candidate will be responsible for ensuring Thomson Reuters delivers an excellent network solution and experience for both Thomson Reuters and our customer base within the Americas.

The position within the team requires working with Thomson Reuters’ communications partners and vendors, and providing support to internal departments. A multi-faceted role that requires relationship management, service management, technical understanding and detailed knowledge of telecom delivery and assurance processes. The Continual Service Improvement Manager will also act as an escalation path for networking service assurance and service delivery issues from internal teams and vendors.

In a service improvement capacity the role is responsible for ensuring Thomson Reuters telecommunications partner is delivering orders and repairing faults within agreed service levels and operational agreements. Our objective is to improve overall network performance in order to improve and enhance the Thomson Reuters customer experience. Potentially, this role may require some time spent travelling, although not guaranteed.

Responsibilities
- Service Improvement:
- Continually measure and report supplier performance to promote service improvements in supplier, infrastructure, processes, etc. to increase efficiency, effectiveness and cost effectiveness
- Act as a regional escalation point into Thomson Reuters network vendors for key stakeholders and internal teams for service assurance and delivery issues that cannot be resolved through the agreed business as usual support and escalation paths
- Act as a regional escalation point for networking/telecom issues preventing smooth cutover to the MPLS and other new network, including Next Generation Networks
- Where requested by the BC&O Global Service team, attend Incident Control Center (ICC) calls for major and business critical network outages in region, to ensure network vendor has appropriate level of escalation, urgency, and responsiveness to address the issue.
- Coordinate regional complex problem resolution and recommend solutions for the Americas region, consulting with global or other regions where appropriate in order to ensure global alignment.
- Responsible for owning and reporting Network Service Forum service impacting issues, including incident details, root cause analysis and remedial actions for last mile and network access issues.
- Responsible for all follow-up problem management work and remedial actions to prevent recurrence of service issue, specific to region
- Assist in preparation and attend regular Americas Service Review with Thomson Reuters contractual communications partners. Ensure SLAs are met and raise actions regarding specific orders or more general regional service concerns
- Attend regular service reviews with key vendors, for example last mile and carrier hotel vendors, to review performance against SLA. Raise and track issues with vendor overall performance
- Monitor service trends to identify areas needing improvement
- Responsible for initiating and owning region specific Service Improvement Programs and activities, either internally across departments or externally with vendors
- Document and share escalation matrices and operational support material for regional vendors
- Publish regular and consistent SLA reporting for regional vendors
- Establish and attend regular SLA review meetings with regional vendors and key stakeholders
- Establish strong relationships with key internal clients
- Last mile capacity management
- Work with telecommunications vendors and partners to realize other joint initiatives which mutually benefit all parties
- Build and maintain strong relationship with internal departments responsible for client migration to the Next Generation Network solutions, providing support and escalations into the vendors as required
- Coordinate regional complex problem resolution and recommend solutions for the Americas region, consulting with global or other regions where appropriate in order to ensure global alignment
- Provide support and local knowledge to Commercial Lead for selection and performance reviews of local vendors for Next Generation Networks
- Ensure annual targets are metWe are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Preferred Skills
- Experience in working directly with telecommunication vendors, preferably in Service Improvement
- Good understanding of the full service chain in a company for both service delivery/provisioning and service assurance
- Good understanding of networking and telecommunications
- Experience of industry best-practice processes and ability to drive mindset and process changes throughout all parts of the organization
- Excellent communication and influencing skills
- Excellent organizational and time management skills
- Knowledge of Thomson Reuters products and/or client base
- Excellent understanding in Microsoft Excel 2007, Access 2007, SharePoint 2007Certifications
ITIL qualification in Service

Desired Skills
Spanish as a second language

Education
College degree or relevant work experience

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Technology Development
Primary Location: New York City, NY, US
Other Locations: Creve Coeur,Missouri,United States
Organization: F&R CTO Network Communications
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: Yes, 10 % of the Time
]]>Mon, 22 Apr 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/New-York-Continual-Service-Improvement-Manager-Job-NY-10001/2559216/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/New-York-Continual-Service-Improvement-Manager-Job-NY-10001/2559216/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Level 1 Journalist - Base Metals Correspondent
ID:NEW00003341

Description

Thomson Reuters is the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. Through its more than 50,000 people across 93 countries, Thomson Reuters delivers this must-have insight to the financial, legal, tax and accounting, scientific, healthcare and media markets, and is powered by the world's most trusted news organization. More information about Thomson Reuters and its financial performance can be found on www.ThomsonReuters.com

Overview:
Reuters is seeking a dynamic reporter for the New York commodities team who can break agenda-setting news and produce sophisticated markets coverage of base metals. With deep sources and market expertise, the successful candidate is expected to produce everything from in-depth, enterprising pieces that delve deep into the dark corners of the industry to sophisticated, inside-the-market stories that speak clearly and compellingly to our trading customers.

Responsibilties:
The beat offers endless opportunity to write stories that are as interesting and important to financial professionals and retail investors as they are to the copper merchants who trade the market every day. Coverage runs the gamut from news about pension funds jumping into the commodities sector to the fall-out from the collapse of MF Global and Peregrine to the warehousing controversy that has rocked the London Metal Exchange and multi-nationals like Coca-Cola and technical stories looking at candlestick charts or volume trends. The common thread is that we’re always breaking new ground, and delivering clever, well-crafted stories that have a real impact on the reader.

Qualifications

Required Skills:

- Minimum 4 years’ journalism experience
- Grasp of physical and futures commodities markets; experience of physical price discovery preferred
- History of breaking major news stories, developing high-level sources
- Some experience with enterprise work preferred
- Strong writing skills and an ability to tell complex stories with flair.
- Ability to work on own initiative and come up with story ideas.

This is a Guild Represented Position

Thomson Reuters employees take pride in providing our customers around the world with information that is timely, accurate, unbiased and trusted. We have a profound respect for the professions and customers we serve and define our success in terms of their success. Our work environment is dynamic, innovative and entrepreneurial. We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities. Our environment is both challenging and supportive - we give employees the opportunity to develop their skills and do their best work.

Thomson Reuters values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law.

Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer

Job: News & Editorial
Primary Location: New York City, NY, US
Other Locations:
Organization: Reuters Editorial
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: No
]]>Fri, 03 May 2013 03:00:00 GMThttp://jobs.thomsonreuters.com/job/New-York-Level-1-Journalist-Base-Metals-Correspondent-Job-NY-10001/2397026/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/New-York-Level-1-Journalist-Base-Metals-Correspondent-Job-NY-10001/2397026/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Technical Specialist - Enterprise Cantonese Speaking (TSG)
ID:PRO00009243

Description

Technical Specialists are engineering experts who provide second level support to internal stakeholders and 3rd party engineers with regard to Thomson Reuters products. They interact with customers to resolve complex issues and provide advice on architectural design, functionality and integration aspects. The role leverages innovative technologies to ensure global consistency of support tasks

Responsibility:

· Engineering expert on Thomson Reuters products.

· Interface with product support groups and development groups.

· Perform customer site break fix activities remotely (or dispatch to site when required) and full time on-site, using global consistent methodologies and tools.

· Fulfil Solutions VAS Statement of Work (SOW) agreements with customers.

· Provide support for alpha and beta programmes.

· Provide second level support for problem resolution, including reproduction of customer issues.

· Act as experts in their areas to provide high quality advice about the products assigned to internal stakeholders and 3rd party engineers.

· Maintain awareness of relevant technical and product trends through self-learning/study, training classes and job shadowing.

· Maintain site documentation.

· Provide feedback to GPSS/Development teams.

· Provide technical training to both front line support teams and 3rd party engineers.

· Escalate major, elusive or recurrent issues that affect customer satisfaction.

· Support pre-sales teams in the provision of demonstrations and architectural design.

· May work as part of the project implementation team to integrate Thomson Reuters products at customer site.

· May deliver technology training to customers.

Scope and Impact:

· Subject Matter Expert on several complex products, and with knowledge about all products within his area.

· Usually serving a high number of countries.

· May manage low to medium complexity projects.

· Low level of supervision needed.
· No budget or staff responsibilities.

Relationship:

Technical Specialists build relationship networks within customer IT departments to ensure they work together with experts within customer organisation to ensure optimal and fast issue resolution. They also interact with TAMs and 3rd party engineers to ensure product specialisation and to provide feedback on product ability to be supported. Liaise with Solutions staff and TAMs to provide advice on architectural design and integration.

At Thomson Reuters, we deliver intelligent information quickly and efficiently, so professionals have knowledge to act. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, intellectual property and scientific, healthcare, and media markets, powered by the world's most trusted news organization.

Qualifications

Education:

Bachelors Degree in information technology or equivalent experience in computers, networking and related technologies like IT security, web technologies, project management etc. Thomson Reuters product certifications and industry standard technology certifications on operating systems, networking etc or equivalent experience is required.

Required Skills:

· Expert level knowledge of assigned Thomson Reuters technologies and products.

· Expert knowledge in key areas including operating systems, networking technologies, security standards.

· Experience with remote access tools and methods.

· Strong problem management, troubleshooting and analytical skills.

· Ability to work with virtual teams to successfully deliver projects or resolutions to escalations.

· Good understanding of project management principles.

· Basic/Medium level knowledge of financial markets.

· Excellent knowledge of Thomson Reuters' internal systems and processes.

· Ability to communicate effectively with various internal and external teams.

· Logical thinker/problem solver who is self motivated and a strong contributor within a team.

· Proficient in Cantonese & English and designated languages of team / area supported.

· Thorough knowledge of Thomson Reuters Technical Policies and TONs.

· Independent worker with excellent time management and escalation skills.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law. Thomson Reuters is an Equal Employment Opportunity/Affirmative Action Employer.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Professional & Consulting Services
Primary Location: Beijing, CN
Other Locations:
Organization: F&R CTO Customer Tech Services
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift:
Travel:
]]>Wed, 15 May 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/Beijing-Technical-Specialist-Enterprise-Cantonese-Speaking-%28TSG%29-Job/2599989/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Beijing-Technical-Specialist-Enterprise-Cantonese-Speaking-%28TSG%29-Job/2599989/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Technical Specialist - Desktop Cantonese Speaking (TSG)
ID:PRO00009241

Description

Technical Specialists are engineering experts who provide second level support to internal stakeholders and 3rd party engineers with regard to Thomson Reuters products. They interact with customers to resolve complex issues and provide advice on architectural design, functionality and integration aspects. The role leverages innovative technologies to ensure global consistency of support tasks

Responsibility:

· Engineering expert on Thomson Reuters products.

· Interface with product support groups and development groups.

· Perform customer site break fix activities remotely (or dispatch to site when required) and full time on-site, using global consistent methodologies and tools.

· Fulfil Solutions VAS Statement of Work (SOW) agreements with customers.

· Provide support for alpha and beta programmes.

· Provide second level support for problem resolution, including reproduction of customer issues.

· Act as experts in their areas to provide high quality advice about the products assigned to internal stakeholders and 3rd party engineers.

· Maintain awareness of relevant technical and product trends through self-learning/study, training classes and job shadowing.

· Maintain site documentation.

· Provide feedback to GPSS/Development teams.

· Provide technical training to both front line support teams and 3rd party engineers.

· Escalate major, elusive or recurrent issues that affect customer satisfaction.

· Support pre-sales teams in the provision of demonstrations and architectural design.

· May work as part of the project implementation team to integrate Thomson Reuters products at customer site.

· May deliver technology training to customers.

Scope and Impact:

· Subject Matter Expert on several complex products, and with knowledge about all products within his area.

· Usually serving a high number of countries.

· May manage low to medium complexity projects.

· Low level of supervision needed.
· No budget or staff responsibilities.

Relationship:

Technical Specialists build relationship networks within customer IT departments to ensure they work together with experts within customer organisation to ensure optimal and fast issue resolution. They also interact with TAMs and 3rd party engineers to ensure product specialisation and to provide feedback on product ability to be supported. Liaise with Solutions staff and TAMs to provide advice on architectural design and integration.

At Thomson Reuters, we deliver intelligent information quickly and efficiently, so professionals have knowledge to act. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, intellectual property and scientific, healthcare, and media markets, powered by the world's most trusted news organization.

Qualifications

Education:

Bachelors Degree in information technology or equivalent experience in computers, networking and related technologies like IT security, web technologies, project management etc. Thomson Reuters product certifications and industry standard technology certifications on operating systems, networking etc or equivalent experience is required.

Required Skills:

· Expert level knowledge of assigned Thomson Reuters technologies and products.

· Expert knowledge in key areas including operating systems, networking technologies, security standards.

· Experience with remote access tools and methods.

· Strong problem management, troubleshooting and analytical skills.

· Ability to work with virtual teams to successfully deliver projects or resolutions to escalations.

· Good understanding of project management principles.

· Basic/Medium level knowledge of financial markets.

· Excellent knowledge of Thomson Reuters' internal systems and processes.

· Ability to communicate effectively with various internal and external teams.

· Logical thinker/problem solver who is self motivated and a strong contributor within a team.

· Proficient in Cantonese & English and designated languages of team / area supported.

· Thorough knowledge of Thomson Reuters Technical Policies and TONs.

· Independent worker with excellent time management and escalation skills.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law. Thomson Reuters is an Equal Employment Opportunity/Affirmative Action Employer.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Professional & Consulting Services
Primary Location: Beijing, CN
Other Locations:
Organization: F&R CTO Customer Tech Services
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift:
Travel:
]]>Wed, 15 May 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/Beijing-Technical-Specialist-Desktop-Cantonese-Speaking-%28TSG%29-Job/2599991/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Beijing-Technical-Specialist-Desktop-Cantonese-Speaking-%28TSG%29-Job/2599991/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Intern, Lipper Italy Team (Gdynia)
ID:ADM00005463

Description

At Thomson Reuters, we deliver intelligent information quickly and efficiently, so professionals have knowledge to act. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, intellectual property and scientific, healthcare, and media markets, powered by the world's most trusted news organization.

Intern, Lipper Gdynia Italy Team

Responsibilities:
- Collect Annual Financial Reports for investment funds from Investment Fund companies on a daily basis mainly via Internet
- Deliver all collected documents to Libris documents database
- Internal quality check and research in the market of Italian investment funds
- Reach team and individual targets
- Language requirements: English; any of the following languages is a plus: Italian (this marked is covered by the team) or Spanish or French

Qualifications
- Student of 3rd year or higher
- Excellent communication skills (written, verbal, interpretive), as the individual will communicate and coordinate with global offices of Lipper, vendors and clients.
- Able to prioritize a heavy workload and manage unexpected events.
- Excellent time management skills in order to meet deadlines in a multi-task environment.
- Able to research using the internet.
- Language requirements: English; any of the following languages is a plus: Italian (this marked is covered by the team) or Spanish or French We offer 1,5 month unpaid internship opportunity.

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 55,000 colleagues in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law.

We are Great Place To Work 2011 according to the ranking run by Great Place To Work Institute Polska.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Employer.

Job: Administration
Primary Location: Gdynia, PL
Other Locations:
Organization: F&R Invstrs Cont & Analytics
Schedule: Full-time
Education Level:
Job Type: Internship
Shift:
Travel: No
]]>Sun, 05 May 2013 02:59:00 GMThttp://jobs.thomsonreuters.com/job/Baltic-Business-Ctr-Intern%2C-Lipper-Job/2469183/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Baltic-Business-Ctr-Intern%2C-Lipper-Job/2469183/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Customer Service Representative
ID:CUS00007067

Description

At Thomson Reuters, we deliver intelligent information quickly and efficiently, so professionals have knowledge to act. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, scientific, healthcare, and media markets, powered by the world's most trusted news organization.

The Opportunity

Thomson Reuters is looking for an experienced Customer Service professional to join our team. As a Customer Service Representative you will represent Thomson Reuters to our users, specifically regarding our products, services, policies and philosophies. As a member of the Customer Service Team, your primary focus is working with Thomson Reuters' users on the phone. You are responsible for providing helpful assistance and educating Thomson Reuters' users in an effective, courteous, and prompt fashion. Each team member must be conscientious and proactive to service the needs of the call center. You will personally be responsible for follow-up on all commitments made to users on a day-to-day basis. You will maximize your personal productivity and improve your personal skill set in this fast paced department.

Primary Responsibilities
- In the position of Customer Service Representative you must acquire a detailed understanding of our products, services, billing guidelines, licensing, and purchase terms. In addition, you must gain a strong command of the department's operating environment and resources, including, our databases, operations process, email system, intranet, internet, PC and network environments, and phone system.
- Help customers renew their Thomson Reuters products by discussing renewal options.
- Promote self-service options and explain web walk throughs to help maximize their usage of Self Service tools.
- Contact new customers to solicit feedback regarding their experiences with Thomson Reuters and our products.
- Discuss customer bills; renewal proration's, finance agreements, support bills, product invoices and general accounts receivable questions.
- Request shipment of additional documentation and media as necessary to help customers.
- Coordinate with other departments, as necessary, to expedite the resolution of any customer concerns.
- Perform Service Reception by routing customers throughout the company, leaving electronic messages and directing inbound faxes
- Perform in a Call Center Monitor (CCM) role when scheduled; monitoring queues, redirecting call center work and informing facilitators of call spikes, call center trends and unusual circumstances
- Assist customers with resolution of account issues and customer concerns.
- Correct addresses in our database, distribute and file reports, etc.
- Encourage team members and build a positive functional team environment.
- Take on additional miscellaneous responsibilities as assigned.

Qualifications
- College degree preferred or two or more years of prior experience in a related field.
- Six months of customer service experience in a professional work environment
- Strong communication skills and interpersonal skills.
- Learn, retain, and accurately communicate information to customers.
- Upbeat and friendly with a customer service oriented attitude.
- Demonstrated service attitude and desire to work with and help people.
- Demonstrates proficiency in basic computer skills and Microsoft Desktop.
- Desire to work and contribute in a team-based organization.
- Desire and ability to work in a fast-paced, information-intense, and continuously-changing environment.
- Available to work 3-5 late shifts per week, shifts end times range from 6:30 p.m. to 10:00 p.m.
- Bilingual in Spanish/English is a plus.

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 50,000 colleagues in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law. Thomson Reuters is an Equal Employment Opportunity/Affirmative Action Employer.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com

Job: Customer Service & Support
Primary Location: Ann Arbor, MI, US
Other Locations:
Organization: Tax&Acctg Professional
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift:
Travel: No
]]>Tue, 30 Apr 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/Ann-Arbor-Customer-Service-Representative-Job-MI-48103/2573324/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Ann-Arbor-Customer-Service-Representative-Job-MI-48103/2573324/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Global Product Manager, Thomson Reuters Indices
ID:PRO00008919

Description

Global Product Manager, Thomson Reuters Indices

Overview
- Thought Leadership - Contribute to product innovation, evaluate industry trends, and define product methodology
- Core Product Management - Articulate a product vision, appraise new product ideas, assess market competition, oversee implementation of new custom and proprietary indices
- Sales support - Ability to effectively communicate a value proposition to internal/external clients
- Client Management - Work directly with clients to gather requirements for future index development and manage ongoing custom index partner relationshipsResponsibilities

Product development process, which includes, but is not limited to:

- Planning the project: setting project vision and scope, development strategies and practices, etc.
- Scheduling the project: works proactively with project management staff creating realistic estimates and schedules, feature-set/quality/schedule tradeoffs, project management basics, work breakdown structures, milestones, etc.
- Developing the product: requirements and specifications, design and modeling techniques, defines test and quality assurance practices with QA department
- Project tracking: change management, risk management, etc.We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Required Skills
- Minimum 8 years progressive work experience directly with an investment management firm, derivative trading desk, or with an index provider.
- Strong understanding of the AMERS financial markets
- Familiarity with financial modeling, data analysis, and prototyping investment strategies
- Strong sense of initiative, and aptitude to learn
- Conscientious about detail and meaningful quality of work performed
- Ability to balance multiple tasks in parallel, and prioritize effectively
- Strong/refined Product Management skills
- The ability to work alone without specific direction and to take the initiative in searching out and using information – when needed
- Willingness and skill in consistently being a team player
- Effective verbal, written and presentation skillsDesired Skills
- Experience presenting at industry conferences and speaking to the press
- Background writing research white papers or for industry journalsEducation
Bachelor's Degree or equivalent required; Graduate Degree or CFA preferred.

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Product Management
Primary Location: New York City, NY, US
Other Locations:
Organization: F&R Investors Enterprise Cont
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel:
]]>Tue, 14 May 2013 02:59:00 GMThttp://jobs.thomsonreuters.com/job/New-York-Global-Product-Manager%2C-Thomson-Reuters-Indices-Job-NY-10001/2546628/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/New-York-Global-Product-Manager%2C-Thomson-Reuters-Indices-Job-NY-10001/2546628/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Sales Consultant, Thomson CompuMark - German speaking regions
ID:SAL00009297

Description

Thomson CompuMark develops and delivers intelligent trademark information and trademark research services. We provide trademark and brand professionals the information needed to protect the value of brands while reducing the time, costs, complexity and risks of managing trademark portfolios. Thomson CompuMark is part of Thomson Reuters and employs more than 600 people worldwide, with operational and sales offices in Belgium, Canada, France, Italy, Japan, Sweden, the United Kingdom and the United States. For more information, go to http://trademarks.thomsonreuters.com/

The role of the Sales Consultant will be an integral member of the Intellectual Property Solutions (IPS) performance and success. The Sales Consultant is responsible for understanding the customer´s business needs in detail and aligning their needs with appropriate Thomson CompuMark´s products and services solutions to proactively drive growth and new sales opportunities.

This position will have a dual responsibility for acquiring new customers and managing a territory of existing “target” customers face-to-face selling, telephone contact, direct mail, email and seminars.
-
Drives revenue growth of Thomson CompuMark´s products and solutions
-
Pursues net new business through a high volume of strategic prospecting and account development.
-
Maintains, develops and grows a rigorous pipeline with accurate forecasting
-
Operates as an integral member of the Regional sales team, contributing skills and knowledge to the development of accounts.
-
Utilizes gained knowledge of intellectual property to conceive and position value added solutions to promote business growth in the corporation and to lift growth in IPS revenues.
-
Contributes to the development of new sales revenues by identifying potential sales and opportunities, conducting in pre-sales calls, developing customized presentations, creating written proposals and providing subject matter expertise.
-
Operates as an integral member of the Regional Sales team, contributing skills and knowledge to the development of accounts
-
Regularly uses proven sales tactics to accomplish goals; includes active selling, accelerated selling, strategic selling, value selling and extending reach.
We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

About the IP & Science Business of Thomson Reuters
The IP & Science business is a global provider of information solutions to assist professionals at every stage of research and development and ensure they maintain and extract maximum value from their intellectual assets.

IP & Science is part of Thomson Reuters (http://www.thomsonreuters.com/), the world's leading source of intelligent information for businesses and professionals. Scientific information solutions can be found at thomsonreuters.com.

Qualifications
- Degree required
- Prior intellectual property knowledge and familiarity with the IP lifecycle is preferred
- Minimum of 4 years sales experience in a consultative selling environment
- Proven track record of successful prospecting and consistent achievement of targets in a complex sales environment
- Proven consultative sales abilities in these areas: research and development, competitive intelligence and legal departments
- Knowledge of SPIN and/or Miller Heiman sales methodologies preferred
- Comfortable building ROI calculations and demonstrating value through pay-back/financial assumptions.
- Excellent organizational skills-ability to manage multi-stage process pipeline
- Ambitious self-starter with high energy and motivation
- Ability to work independently and as part of a team in a fast-paced, changing environment
- Must have strong presentation, communication, negotiation, interpersonal and time management skills
- Desire to learn and grow with an evolving organization a must.
- Focus on professional development will be key
- Solid knowledge of computers and business software applications.
- Ability to travel (50%)
-
German mother tongue
-
Fluent English
- One or more additional European languages preferred

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Sales
Primary Location: Munich, DE
Other Locations:
Organization: IP Sales
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: Yes, 50 % of the Time
]]>Sat, 11 May 2013 02:59:00 GMThttp://jobs.thomsonreuters.com/job/Barthstrasse-Sales-Consultant%2C-Thomson-CompuMark-German-speaking-regions-Job/2427953/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Barthstrasse-Sales-Consultant%2C-Thomson-CompuMark-German-speaking-regions-Job/2427953/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:F&R Strategy Manager
ID:BUS00000636

Description



Thomson Reuters is the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. Through its more than 55,000 people across 100 countries, Thomson Reuters delivers this must-have insight to the financial, legal, tax and accounting, scientific, healthcare and media markets, and is powered by the world's most trusted news organization. More information about Thomson Reuters and its financial performance can be found on www.ThomsonReuters.com
http://www.thomsonreuters.com/

Financial & Risk is the largest division of Thomson Reuters and provides innovative information and transactions solutions for financial professionals worldwide, as well as end-to-end solutions for Governance, Risk & Compliance activities. Thomson Reuters enables professionals to connect and perform by offering superior news, information, analytics, transaction workflow and community; building, operating and connecting to trading venues; and providing leading regulatory and operational risk management solutions for markets and transactions

Position
Financial & Risk Strategy Manager, Latin America


Location
Buenos Aires, Argentina


Main purpose for the Job:
Responsible for designing and delivering strategy work to the Director of Strategy for Latin America and the regional leadership team.
The work is a combination of designing organic growth and acquisition strategy across multiple markets in Latin America, performing due diligence and deal evaluation, and optimization of BU performance (operational analysis).

This role is based in a fast-paced and constantly-changing environment and requires strategic insight, an appreciation for emerging markets, a strong ability to digest large amounts of information and a facility to respond to conflicting priorities.

Major Responsibilities / Accountabilities

This role will be accountable for the following:
- Structures and leads workstreams including business unit or company strategies, acquisition pipeline development, the strategy planning process, or key operational issues (such as driving efficiency, sales force optimization, etc.).
- Identifies market opportunities by synthesizing large amounts of market data, interacts with colleagues from multiple areas and interviews clients/potential clients.
- Acts as a liason between the local Latin American Financial & Risk teams and the global Financial & Risk teams.
- Plays a lead role in building a strong strategy team community and culture.

Essential Responsibilities

- Carries out complex research and analysis on a stand-alone basis as part of their workstream.
- Takes thought leadership role in problem solving and developing recommendations.
- Takes the results to a logical and relevant end product, with minimum supervision.
- Creates deliverables, including reports, spreadsheets, presentations and other outputs to document and communicate findings.
- Independently interacts and collaborates with mid and senior-level stakeholders
- Becomes “expert” on broad area
- Manages junior staff indirectly on workstreams.

Qualifications

Requirements


- Strategy work experience (either with a consulting firm or a major corporate)
- Knowledge of the financial industry
- Must have at least 4 years of working experience
- Strong communication skills, both written and oral
- Fluency in English and either Spanish or Portuguese

Preferred Skills and Experience


- Experience in or exposure to investment banking, brokerage or sales and trading
- Education / Certifications (Specific degrees and/or certifications required or preferred):
- Bachelor's Degree or equivalent required from a top-tier university; MBA preferred

To apply for this job please go to
http://jobs.thomsonreuters.com/job/Tucuman-1411-F&-R-Strategy-Manager-Job/2376018/

or you can send your CV to correo.empleos@thomsonreuters.com

Job: Business Development
Primary Location: Capital Federal, AR
Other Locations:
Organization: GGO LatAm-Strategy
Schedule: Full-time
Education Level: Associate's Degree/College Diploma (±13 years)
Job Type: Standard
Shift:
Travel: Yes, 10 % of the Time
]]>Sun, 05 May 2013 02:59:00 GMThttp://jobs.thomsonreuters.com/job/Tucuman-1411-F&R-Strategy-Manager-Job/2376018/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Tucuman-1411-F&R-Strategy-Manager-Job/2376018/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Senior Content Analyst, CNHKTW Market, OA Beijing Team
ID:CON00008289

Description

Incumbents in this role are responsible for providing accurate and reliable financial and/or quantitative financial market data to internal database and/or Thomson's internal and external clientele based on ¿off the shelf¿ published financial industry source publications, financial reports and resources. (Senior Analyst) Provides senior level research analysis experience to the Thomson research function in providing accurate and reliable financial and/or quantitative market data to internal database and/or internal and external clientele based on off the shelf published financial industry source publications, financial reports and resources. Additionally, incumbents at this level possess moderate level knowledge in all content sources and data sets used (may deal with a single data set). Depending on the individual department, incumbents may provide this service to end users or internal Thomson staff for eventual end user use. Focus on ensuring the integrity of Thomson's financial market information for customer/client needs. * EXPERIENCE: Must have solid knowledge of the financial markets. Exceptionally strong knowledge around data process,database and products. Must have strong working knowledge of day to day data flow and data process of the same content area. Helpful to have multiple data set and product knowledge. Requires experience with and understanding of how our external customer use our content. Demonstrated project management and presentation experience. If there is a second language requirement, must be able to speak and write in that language and be able to speak and translate financial terms.

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Content
Primary Location: Beijing, CN
Other Locations:
Organization: Tech Platform Eng & Ex
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel:
]]>Thu, 09 May 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/Beijing-Senior-Content-Analyst%2C-CNHKTW-Market%2C-OA-Beijing-Team-Job/2588756/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Beijing-Senior-Content-Analyst%2C-CNHKTW-Market%2C-OA-Beijing-Team-Job/2588756/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Corporate Affairs Manager, South Asia
ID:MAR00003207

Description

At Thomson Reuters, we deliver intelligent information quickly and efficiently, so professionals have knowledge to act. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, scientific, healthcare, and media markets, powered by the world's most trusted news organization.

URL: http://www.thomsonreuters.com

Position:
Corporate Affairs Manager, South Asia


Location – Mumbai




Job description:


Position Overview:

The PR Manager, South Asia will develop and implement Thomson Reuters public relations strategy across the region to protect and enhance the corporation’s reputation. The role supports the whole of Thomson Reuters throughout India and South India (including Pakistan, Sri Lanka and Nepal) — ranging from corporate affairs and crisis communications as well as supporting its businesses which provide financial services, media, legal, tax and science professionals with the information and tools they need to make better decisions faster.

The PR Manager, South Asia is an active member of the regional leadership team and will offer expert advice, counsel and guidance in relation to reputation management, media relations, public communications, issues and crisis management, and all aspects of the external communications function. The individual will also work closely with the global PR leadership team to ensure regional messages are joined up with those across the corporation and its businesses.

The candidate will need to be able to think proactively, collaborate effectively, possess the gravitas and finesse to advise senior management and internal stakeholders on communications strategies and initiatives, coach on media techniques/initiatives, and ultimately be considered a valued extended team member of the regional business and global PR teams. S/he will also build a healthy attribution franchise on leading content sets as well as capitalize on trends in the region to position Thomson Reuters as a thought leader.

Essential Responsibilities:
- Responsible for Thomson Reuters external communications agenda through the development of effective global external communications plans, channels, tools and relationships across the organisation to ensure effective, timely and consistent public relations, media and financial communication and engagement
- Responsible for leveraging senior executive visits, business developments and overseeing crises communications planning and management
- Identifies and develops key relationships and ensures effective management of relationships with media and key opinion formers
- Ensures effective relationship and stakeholder management at a strategic level, acting as a point of contact and representative for Thomson Reuters
- Leads all media relations activities (broadcast, print and online), event planning, speaking engagements & positioning, writing, translating and distributing press releases, tracking and measurement of results, media attribution and crisis communications

Qualifications

Qualification:
- At least 10 years PR experience gained within an agency or in-house multinational PR role; financial, legal, media or technology background preferred
- A degree in finance/economics, journalism or PR preferred
- A strong knowledge of the financial sector (in areas like equities, fixed income, foreign exchange, asset management and risk management) and/or legal and tax industries; and relationships with reporters and industry influencers in South India.
- Proven record in delivering measurable PR results across print, online and broadcast

Required Skills:
- Effective, polished verbal and written communication skills in English; other languages a plus
- In-depth knowledge of the financial, legal, science and/or tax industries in India and South India
- Top-notch media relations skills and in-depth knowledge of the media landscape in South Asia
- A proactive, collaborative nature, hands-on approach and problem solver
- Ability to work in a real-time, global environment and with multiple stakeholders
- Strong interpersonal, organizational and management skills
- Ability to create, implement and manage programmes
- Thorough understanding of the key trends and issues impacting the financial services, legal, tax and/or media industries in South India
- Able to quickly comprehend complex financial, legal and media issues and reports and distil into subjects of interest for the media

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Marketing & Communications
Primary Location: Mumbai, IN
Other Locations:
Organization: Finance - Facility Management
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel:
]]>Sun, 19 May 2013 07:59:00 GMThttp://jobs.thomsonreuters.com/job/Mumbai-Corporate-Affairs-Manager%2C-South-Asia-Job/2241414/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Mumbai-Corporate-Affairs-Manager%2C-South-Asia-Job/2241414/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS