http://jobs.thomsonreuters.com/feeds/thomson-reuters-production-manager-jobs/ Custom RSS Feed for thomson-reuters-production-manager-jobs Tue, 21 May 2013 15:38:20 GMT en-us /sites/thomson-reuters/images/logo.jpg http://jobs.thomsonreuters.com/feeds/thomson-reuters-production-manager-jobs/ 720 Title:Client Specialist Foreign Exchange/Corporate Treasury
ID:SAL00009194

Description

Thomson Reuters is a global leader in providing essential information to the world's businesses and professionals in Law, Financial Services, Tax & Accounting, Media & News, Healthcare and Scientific Research. With our deep expertise and understanding of these professions, we are able to offer our customers a broad range of innovative products and services. The relevant, insightful information and intuitive supporting systems we provide enable our customers to be successful. Thomson Reuters has operations in 94 countries around the globe. More information about Thomson Reuters and its financial performance can be found on http://www.thomsonreuters.com/.

JOB ANNOUNCEMENT

There is an immediate vacancy for a

Client Specialist, Foreign Exchange / Corporate Treasury (f/m)


based in Frankfurt.

The primary purpose of the role is to drive retention as well as to identify growth opportunities in an assigned portfolio of clients. The Client Specialist will build strong relationships with clients using Thomson Reuters financial markets information and trading products, primarily Thomson Reuters Eikon and Dealing. Leveraging strong client relationships, the Client Specialist aims to maximise product usage by offering clients relevant and tailor made advice, hints & tips as well as in depth training sessions on how to best use the Thomson Reuters product. The successful Client Specialist achieves high client retention rates, high levels of customer satisfaction and product usage, and frequently identifies growth opportunities.



KEY RESPONSIBILITIES OF ROLE:

The Client Specialist is responsible for retaining a portfolio of clients with a strong focus on desktop users within the Foreign Exchange or Corporate Treasury departments of our clients in Germany.

This is achieved by successfully:
- Building “trusted advisor” relationships with clients
- Enhance user experience through workflow specific training, giving market insight, idea generation, tools & tips to relevant end-users, mainly onsite with the user
- Growing the community of clients using Thomson Reuters collaboration tools
- Delivering quarterly campaigns and achieving high levels of quality client engagements
- Support new desktop sales, including product demonstrations, development & execution of on-site displacement programs
- Collecting, analysing and sharing customer feedback with colleagues in the sales team and with product development
- Working closely with colleagues in the account team to deliver joined up service to the clients
- Actively participate, engage and share information and expertise in the virtual expert and with the Business Sector
- Continuously building personal knowledge and maintaining high levels of specialisation in the financial markets, Thomson Reuters products and customer workflows
- Creating and maintaining accurate contact and activity records in the CRM system

Qualifications

PERSON SPECIFICATION - REQUIRED SKILLS AND EDUCATION



The ideal candidate will have the following skills, knowledge and experience:
- Proven experience in either a mid-office or a front-office role in Foreign Exchange or Corporate Treasury business
- Good market understanding of the Foreign Exchange and Treasury business, with good understanding of overall Capital Markets
- Excellent relationship management and customer service skills
- Knowledge in relevant products welcome (Thomson Reuters Eikon, Dealing, FX All)
- Excellent presentation skills (verbal & written)
- Highly pro-active approach
- Strong team player
- Excellent German and English
Thomson Reuters employees take pride in providing our customers around the world with information that is timely, accurate, unbiased and trusted. We have a profound respect for the professions and customers we serve and define our success in terms of their success. Our work environment is dynamic, innovative and entrepreneurial. We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities. Our environment is both challenging and supportive – we give employees the opportunity to develop their skills and do their best work.

Thomson Reuters values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer.

Job: Sales
Primary Location: Frankfurt, DE
Other Locations:
Organization: F&R GSAM Europe
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: Yes, 25 % of the Time
]]>Thu, 02 May 2013 03:00:00 GMThttp://jobs.thomsonreuters.com/job/Messeturm-Friedr-Client-Specialist-Foreign-ExchangeCorporate-Treasury-Job/2462361/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Messeturm-Friedr-Client-Specialist-Foreign-ExchangeCorporate-Treasury-Job/2462361/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Client Specialist - Fixed Income
ID:SAL00009644

Description

Client Specialist - Fixed Income

Overview

The Client Specialist is a client-facing role which supports clients who use Eikon, Reuters 3000Xtra and Dealing, products that increase the efficiency and effectiveness of institutional investors by adding unique insight and intelligence to fixed incomee data. Through a combination of market knowledge, product knowledge and client-management skills, the Client Specialist partners with Sales teams to solve specific client needs and works directly with customers to enable their use of Thomson Reuters data. You will work in a fast-paced environment at the forefront of the latest developments in market data and technology and collaborate closely with Thomson Reuters Sales, Account Management, Content, Product Management, Development, and other business units to deliver unparalleled service to our clients.

Responsibilities
- Analyze own clients’ current usage of Thomson Reuters products and suggest "best practices."
- Act as primary conduit for bringing client feedback and enhancement/data requests to the segment
- Understand and be aware of your client's day-to-day requirements and the tools that they use.
- Identify and qualify sales leads and opportunities; work with sales specialists to build upon existing opportunities within their customer base
- Build and maintain strong relationships with influential site contacts at assigned client organizations to ensure customer satisfaction. Anticipate client needs and ensure best possible use of Thomson Reuters products.
- Leverage knowledge of clients’ use of products, future service needs, and competitive situations in work with Account Management teams to protect and ultimately grow revenue.
- Consolidate customer feedback on data and products to Business and Product owners to influence product evolution toward best meeting client needs.
- Collaborate with other Thomson Reuters departments to ensure joined-up service experience.We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Required Skills
- 2 to 4 years experience in Fixed Income markets, good knowledge of customer business needs and workflows.
- Strong service skills as demonstrated by ability to anticipate and meet customer needs.
- Excellent listening and negotiation skills and ability to create and develop relationships.
- Strong knowledge of Thomson Reuters products, content and infrastructure.
Motivated self-learner who keeps abreast of market developments, content and technology.
- Ability to prioritize and deliver quality results in a time-sensitive environment.
- Excellent verbal and written communication skills.
- Ability to work well within and influence team.
- Self-starter, independent professional.
- Excellent problem-solving skills.Education
Degree in Finance or related field

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Sales
Primary Location: Toronto, ON, CA
Other Locations:
Organization: F&R GSAM Americas
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: Yes, 25 % of the Time
]]>Wed, 15 May 2013 02:59:00 GMThttp://jobs.thomsonreuters.com/job/Toronto-Client-Specialist-Fixed-Income-Job-ON/2548708/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Toronto-Client-Specialist-Fixed-Income-Job-ON/2548708/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Client Specialist
ID:SAL00009503

Description

Company Brief

Thomson Reuters is the world's leading source of intelligent information for businesses and professionals. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, scientific, healthcare and media markets, powered by the world's most trusted news organization. With headquarters in New York and major operations in London and Eagan, Minnesota, Thomson Reuters employs more than 50,000 people in 93 countries. More information about Thomson Reuters and its financial performance can be found on www.ThomsonReuters.com.

Job Description – Client Specialist

Purpose:

Enabling users of Thomson Reuters Financial Software gain maximum value out of their software through added-value training sessions. We will retain market share by identifying and focussing on the “at risk” customers as well as generate leads. Client Specialists will use their specialist financial and software knowledge to demonstrate, relevant functionality and content to specific end user workflows. We are extremely customer focussed.

Major Responsibilities/ Accountabilities:
- Train new and existing end users on financial software applications from Thomson Reuters
- Timely capture of end user intelligence in appropriate CRM tool
- Increase product stickiness by demonstrating relevant new content and functionality that enable end users to make more money
- Identify “at risk” customers/end users and tactically focus on retaining them, bringing in Sales Specialists where required
- Generate leads to pass to Sales Specialists for conversion
- Provide customer feedback to product development/SBU and represent the “voice of the customer”
- Participate in strategic migration activities as require
- Identify market ideas to engage a broad set of clients

Scope & Impact:
- Individual contributor
- Responsible for end user management for given asset class in a specific region
- Represent Thomson Reuters at client sites
- Works as part of a team with the Account Team
- Focus on retention
- Carrying net sales targets
- Travel as needed

Qualifications

Professional Skills:
- Deep financial market knowledge in a specific asset class including basic market understanding of all asset classes as well as strong understanding of customers' business model: Financial community and workflow
- Significant product and workflow expertise (e.g. knowledge of financial modelling, Excel, MS Office); knowledge of specific tech./ data apps
- Strong customer service skills
- Sales skills
- Presentation skills (verbal & written)
- Strong interpersonal skills
- Team player
- Self learning, eager learner
- Ability to organize and execute a sales plan
- Ability to use MIS systems

Professional Experience:
- Significant industry related experience in financial markets (i.e. Fixed income workflow knowledge for Client Specialist supporting fixed income trading)
- Training / sales experience preferred
- Knowledge of Thomson Reuters software is an asset
- At least 3 years of working in the financial markets or working with financial software
- Industry standard certifications like CFA, ACI are an asset

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Sales
Primary Location: Mumbai, IN
Other Locations:
Organization: GGO India F&R
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel:
]]>Thu, 16 May 2013 02:59:00 GMThttp://jobs.thomsonreuters.com/job/Mumbai-Client-Specialist-Job/2551462/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Mumbai-Client-Specialist-Job/2551462/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Client Specialist Banking & Research/Equity Markets
ID:SAL00009190

Description

Thomson Reuters is a global leader in providing essential information to the world's businesses and professionals in Law, Financial Services, Tax & Accounting, Media & News, Healthcare and Scientific Research. With our deep expertise and understanding of these professions, we are able to offer our customers a broad range of innovative products and services. The relevant, insightful information and intuitive supporting systems we provide enable our customers to be successful. Thomson Reuters has operations in 94 countries around the globe. More information about Thomson Reuters and its financial performance can be found on http://www.thomsonreuters.com/.

JOB ANNOUNCEMENT
There is an immediate vacancy for a

Client Specialist,
Banking & Research/Equity Markets (f/m)

based in Munich.

The CLIENT SPECIALIST will build loyalty and act as the primary point of contact with the desktop user. The Client Specialist will maximize and grow desktop revenue, enhance customer usage and transactions and offer our solutions to Thomson Reuters end users through the use of expert workflow management.

KEY REQUIREMENTS OF ROLE INCLUDED:
- Responsible for revenue retention among existing clients, with a strong focus on desktop users within the Banking & Research or Equity departments of our clients in Germany.
- Support new desktop sales, including product demonstrations, development & execution of on-site displacement programs and delivery of customer relevant content campaigns
- Build relationships and communities with end-users by understanding and fulfilling their business needs
- Enhance user experience through workflow specific training, giving market insight, idea generation, tools & tips to relevant end-users, mainly onsite with the user
- Up-sell and drive community building, transactions and desktop add-on modules
- Provide customer feedback directly to Business Sector and product development
- Actively participate, engage and share information and expertise in the virtual expert teams for Banking & Research/Equities across EuropeActively drive role-related activities in strategic migration or roll-out projects.

Qualifications

PERSON SPECIFICATION - REQUIRED SKILLS AND EDUCATION:

The ideal candidate will have the following skills, knowledge and experience:
- 3+ years of proven experience in either a mid-office or a front-office role in banking or research
- A deep market understanding of the Banking & Research business with good understanding of overall Capital Markets
- Strong relationship management and customer service skills
- Knowledge in relevant products welcome (Thomson Reuters Eikon, T1.com, etc)
- Excellent presentation skills (verbal & written)
- Good ability to identify and follow-up on revenue growth opportunities
- Good project management skills
- Excellent German and English

The successful candidate will be reporting to the Head of Client Specialists, Europe East.

The position will be offered on local terms and conditions.

Please apply via the Inside Thomson Reuters Career Side (SAL00009190).

Thomson Reuters employees take pride in providing our customers around the world with information that is timely, accurate, unbiased and trusted. We have a profound respect for the professions and customers we serve and define our success in terms of their success. Our work environment is dynamic, innovative and entrepreneurial. We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities. Our environment is both challenging and supportive – we give employees the opportunity to develop their skills and do their best work.

Thomson Reuters values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer.

Job: Sales
Primary Location: Munich, DE
Other Locations:
Organization: F&R GSAM Europe
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: Yes, 25 % of the Time
]]>Sat, 04 May 2013 03:00:00 GMThttp://jobs.thomsonreuters.com/job/Maximiliansplatz-16-Client-Specialist-Banking-&-ResearchEquity-Markets-Job/2467849/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Maximiliansplatz-16-Client-Specialist-Banking-&-ResearchEquity-Markets-Job/2467849/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Client Specialist for Direct Accounts
ID:SAL00009197

Description

Thomson Reuters is a global leader in providing essential information to the world's businesses and professionals in Law, Financial Services, Tax & Accounting, Media & News, Healthcare and Scientific Research. With our deep expertise and understanding of these professions, we are able to offer our customers a broad range of innovative products and services. The relevant, insightful information and intuitive supporting systems we provide enable our customers to be successful. Thomson Reuters has operations in 94 countries around the globe. More information about Thomson Reuters and its financial performance can be found on http://www.thomsonreuters.com/.

JOB ANNOUNCEMENT

There is an immediate vacancy for a

Client Specialist for Direct Accounts (f/m)


based in Frankfurt.

The CLIENT SPECIALIST DIRECT will build loyalty and act as the primary point of contact with the desktop user. The Client Specialist will maximize and grow desktop revenue, enhance customer usage and transactions and offer our solutions to Thomson Reuters end users through the use of expert workflow management.



KEY REQUIREMENTS OF ROLE INCLUDED:
- Responsible for revenue retention among existing clients across Germany and Europe East
- Deliver world-class virtual instructor-led training sessions based on product functionality and tailored to the customer workflow as well as deliver F2F interactions when required
- Make “Welcome Calls” to new users. Assist users in connecting to application, if appropriate, and perform initial product training.
- Generate sales leads and work with virtual account teams to increase retention
- Support new desktop sales, including product demonstrations, development & execution of displacement programs and delivery of customer relevant content campaigns
- Build relationships and communities with end-users by understanding and fulfilling their business needs
- Up-sell and drive community building, transactions and desktop add-on modules
- Actively participate, engage and share information and expertise in the virtual expert teams

Qualifications

PERSON SPECIFICATION - REQUIRED SKILLS AND EDUCATION:



The ideal candidate will have the following skills, knowledge and experience:
- 3+ years of proven experience in either a mid-office or a front-office role in the financial market industry
- Good understanding of overall Capital Markets, in particular Investment Management, Investment Banking or Equity Market
- Strong relationship management and customer service skills
- Knowledge in relevant products welcome (Thomson Reuters Eikon, T1.com, Datastream)
- Excellent presentation skills (verbal & written)
- Good ability to identify and follow-up on revenue growth opportunities
- Excellent German and English
The successful candidate will be reporting to the Team Leader Client Specialists Direct.

The position will be offered on local terms and conditions.

Please apply via the Inside Thomson Reuters Career Side.

Thomson Reuters employees take pride in providing our customers around the world with information that is timely, accurate, unbiased and trusted. We have a profound respect for the professions and customers we serve and define our success in terms of their success. Our work environment is dynamic, innovative and entrepreneurial. We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities. Our environment is both challenging and supportive – we give employees the opportunity to develop their skills and do their best work.

Thomson Reuters values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer.

Job: Sales
Primary Location: Frankfurt, DE
Other Locations:
Organization: F&R GSAM Europe
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: Yes, 25 % of the Time
]]>Sun, 19 May 2013 07:59:00 GMThttp://jobs.thomsonreuters.com/job/Messeturm-Friedr-Client-Specialist-for-Direct-Accounts-Job/2496374/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Messeturm-Friedr-Client-Specialist-for-Direct-Accounts-Job/2496374/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Solutions Consultant - IP Workflow
ID:SAL00009547

Description

Intellectual Property is the power that keeps businesses moving forward. The energy provided by this natural, sustainable and highly renewable resource can provide organisations with the greatest competitive advantage—yet only if they have the ability and know-how to manage it for maximum return at every stage of its lifecycle.

Thomson Reuters offers professionals in many fields the tools and services that are needed to align organizations IP strategy with their business strategy, at every stage.

The Solutions Consultant is a customer facing position responsible for the design and delivery of fee-based technology consulting projects and customer workshops involving IP Solutions products and services. Workshops will be focused around defining IP workflow implementations using specific Thomson Reuters IP Solutions offerings including Custom IP Solutions, Thomson Innovation Professional Services, Thomson Data Analyzer (TDA) Custom Macro’s, and IP Solutions next generation products. The Solution Consultant will work closely with the Field Sales team to ensure that service packages and delivery of projects are meeting customers’ needs and driving new revenue to Thomson Reuters IP Solutions.

Job Responsibilities

Presales
- Helping sales understand the benefits of Thomson Innovation/Custom IP Solutions and how they can be configured/customized to improve our customers IP workflow.
- Driving new business by working with sales to identify prospects for and driving presales opportunities for Custom IP Solutions products including Custom IP Applications (CIPA) offerings, IP Data Feeds and IP Web Services.
- Participating in presales activities including: gathering and responding to technical questions, product presentations and creation of functional requirements and proposals outlining the benefits to the customer and TR of any particular solution as well as sharing of IP Workflow Best Practices.
- Assist with the introduction of our Thomson Innovation Professional Services & Custom IP Solutions offerings to current and prospective customers to help them understand how their IP processes can benefit from these services.
- Looking for up sell opportunities in conjunction with Sales.
- Creating proposals and functional requirement specifications that define customer requirements ensure use cases and assumptions and outline deliverables and timelines are fully described.
- Delivering on new business targets to help contribute to overall IP Solutions revenue targets.
Post Sales
- Handing off Custom IP Solutions contracts to Solutions Development Organization for delivery or IP Data Feed Data Production for delivery and acceptance.
- Delivering workflow consulting and implementation through Thomson Innovation Professional Services engagements and devising and delivering Thomson Innovation workflow implementation and rollout plans
- This includes managing the process from scoping through workshop, documentation, implementation to training and rollout.
- Coordinating closely with development, product management, training, consulting and sales teams to identify and implement the best solutions for our customers.
- Managing, maintaining and developing the technical services relationship with the account
- Providing feedback to product management and sales on clients’ use of the product, further service needs, internal relationship issues/conflicts and competitive situations
- Providing escalation support for team members who are assisting with Thomson Innovation custom fields and configuration efforts
- Contributing troubleshooting and problem solving skills to resolve installation/ configuration issues
- Tracking record of delivering in-scope, on-target, in-budget Thomson Reuters project implementations
- Creating and updating Thomson Innovation Professional Services planning documents
We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

About the IP & Science Business of Thomson Reuters

The IP & Science business is a global provider of information solutions to assist professionals at every stage of research and development and ensure they maintain and extract maximum value from their intellectual assets.

IP & Science is part of Thomson Reuters (www.thomsonreuters.com), the world's leading source of intelligent information for businesses and professionals. Scientific information solutions can be found at thomsonreuters.com.

Qualifications
- Must be able to work both independently and as part of a team selling environment.
- Ability to work with virtual teams to successfully deploy customer solutions
- Strong technical, project management and documentation skills
- Ability to schedule work effectively and meet deadlines
- Must have strong IP and technical background and be able effectively communicate (verbally and in writing) technical concepts
- Good knowledge of Thomson Reuters IP Solutions products and/or competitive products
- Ability to communicate effectively at all levels and in all forms with clients, IP Solutions staff and 3rd party development and support organizations
- Ability to gain and retain customer confidence and respect
- University degree
- Solid interpersonal and problem solving skills
- Demonstrated organization, planning and project coordination skills – ability to multitask is essential
- Basic understanding of information retrieval methods.

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Sales
Primary Location: London, GB
Other Locations:
Organization: IP Innovation&Asset Mgmt
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: Yes, 50 % of the Time
]]>Thu, 16 May 2013 02:59:00 GMThttp://jobs.thomsonreuters.com/job/77-Hatton-Garden-Solution-Consultant%2C-IP-Workflow-Job/2489337/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/77-Hatton-Garden-Solution-Consultant%2C-IP-Workflow-Job/2489337/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Client Specialist - Equities
ID:SAL00009765

Description

Client Specialist - Equities

Overview

The Client Specialist is a client-facing role which supports clients who use Eikon, Reuters 3000Xtra products that increase the efficiency and effectiveness of institutional investors by adding unique insight and intelligence to equity data. Through a combination of market knowledge, product knowledge and client-management skills, the Client Specialist partners with Sales teams to solve specific client needs and works directly with customers to enable their use of Thomson Reuters data. You will work in a fast-paced environment at the forefront of the latest developments in market data and technology and collaborate closely with Thomson Reuters Sales, Account Management, Content, Product Management, Development, and other business units to deliver unparalleled service to our clients.

Responsibilities
- Analyze own clients’ current usage of Thomson Reuters products and suggest "best practices."
- Act as primary conduit for bringing client feedback and enhancement/data requests to the segment
- Understand and be aware of your client's day-to-day requirements and the tools that they use
- Identify and qualify sales leads and opportunities; work with sales specialists to build upon existing opportunities within their customer base
- Build and maintain strong relationships with influential site contacts at assigned client organizations to ensure customer satisfaction. Anticipate client needs and ensure best possible use of Thomson Reuters products.
- Leverage knowledge of clients’ use of products, future service needs, and competitive situations in work with Account Management teams to protect and ultimately grow revenue.
- Consolidate customer feedback on data and products to Business and Product owners to influence product evolution toward best meeting client needs.
- Collaborate with other Thomson Reuters departments to ensure joined-up service experience.We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Required Skills
- 2 to 4 years experience in Equity markets, good knowledge of customer business needs and workflows.
- Strong service skills as demonstrated by ability to anticipate and meet customer needs.
- Excellent listening and negotiation skills and ability to create and develop relationships.
- Motivated self-learner who keeps abreast of market developments, content and technology.
- Ability to prioritize and deliver quality results in a time-sensitive environment.
- Excellent verbal and written communication skills.
- Ability to work well within and influence team.
- Self-starter, independent professional.
- Excellent problem-solving skills.
- Degree in Finance or related fieldEducation
Degree in Finance or related field

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Sales
Primary Location: Toronto, ON, CA
Other Locations:
Organization: F&R GSAM Americas
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: Yes, 25 % of the Time
]]>Sat, 18 May 2013 05:31:00 GMThttp://jobs.thomsonreuters.com/job/Toronto-Client-Specialist-Equities-Job-ON/2556309/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Toronto-Client-Specialist-Equities-Job-ON/2556309/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Sales Specialist, FX
ID:SAL00009378

Description

We are the leading source of intelligent information for the world’s businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world’s most trusted news organization.

JOB ANNOUNCEMENT

Our Sales Specialist Network is looking for highly motivated talents on the way to their next career step. Are you ready for the challenge?

There is an immediate opportunity to join our highly successful Sales Specialist team as

Sales Specialist FX (f/m)
(Based in Frankfurt or Hamburg)

Job Description



The successful candidate will champion and proactively lead the sales of the Thomson Reuters FX proposition in the financial marketplace. The role involves promoting Thomson Reuters desktop solutions, seeking and developing new business (inside and outside of Thomson Reuters existing customer base), and driving competitive sales opportunities. Your primary focus will be to generate revenue and working alongside Account Managers as required.

Job Responsibilities


- Pro-actively lead pre-sales campaigns for Thomson Reuters Desktops in the FX and Money Market space.
- Develop and lead large scale sales opportunities, through the full sales cycle, with the specific goal of offering the client a solution that will benefit his workflow.
- Lead customer presentations, workshops and meetings for the purposes of winning new business.
- Work with Account Managers to develop and execute sales strategies for Thomson Reuter’s accounts.
- Collaborate with Thomson Reuters Product Teams to create, develop and implement desktop concepts for clients.
- Develop and maintain client relationships, at all levels of an organization.
- Develop and maintain a rolling 12 month sales forecast together with Account Management.
- Maintain accurate customer contact and opportunity data in Trust.

Qualifications

Required Skills and Knowledge
- Natural sales person with successful sales experience of 5 years in the FX and Money Market area.
- University degree or equivalent working experience.
- Deep financial markets and instrument knowledge of FX and Money Market.
- Strong self-motivation with a determination to succeed.
- Able to achieve targets consistently.
- Willingness to travel.
- Fluency in German and English.
You have the flexibility to structure your work in ways that meet our expectations for high performance, whil allowing time to enjoy and enrich your life.



At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one – collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance – and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law. Thomson Reuters is an Equal Employment Opportunity/Affirmative Action Employer.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com

Job: Sales
Primary Location: Frankfurt, DE
Other Locations: Hamburg,Germany
Organization: F&R GSAM Europe
Schedule: Full-time
Education Level: High School Diploma/GED (±11 years)
Job Type: Standard
Shift:
Travel: Yes, 50 % of the Time
]]>Thu, 25 Apr 2013 03:00:00 GMThttp://jobs.thomsonreuters.com/job/Stadt-Frankfurt-Sales-Specialist%2C-FX-Job/2507855/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Stadt-Frankfurt-Sales-Specialist%2C-FX-Job/2507855/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Sales Specialist Lead Generation, Fixed Income
ID:SAL00009803

Description

Our Sales Specialist Network is looking for highly motivated talents on the way to their next career step. Are you ready for the challenge?

There is an immediate opportunity to join our highly successful Sales Specialist team as

Sales Specialist Lead Generation Fixed Income (f/m)
(Based in Vienna)

Job Description



The successful candidate will proactively generate leads for the Thomson Reuters Fixed Income proposition in the financial marketplace. The role involves promoting Thomson Reuters desktop solutions, seeking and developing new business (inside and outside of Thomson Reuters existing customer base) and driving competitive sales opportunities. Your primary focus will be to generate leads for the existing Sales Specialists.

Job Responsibilities


- Pro-actively lead pre-sales campaigns for Thomson Reuters Desktops in the Fixed Income space.
- Generate leads and leverage the internal sales distribution channels to close those leads.
- Work with Account Managers to develop and execute sales strategies for Thomson Reuter’s accounts.
- Collaborate with Thomson Reuters Product Teams to create, develop and implement desktop concepts for clients.
- Develop and maintain client relationships, at all levels of an organization.
- Develop and maintain a rolling 12 month sales forecast together with the Sales Specialists
- Maintain accurate customer contact and opportunity data in Trust.We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Required Skills and Knowledge
- Natural sales person with successful sales experience of 2 years in the Fixed Income area.
- Working experience as Fixed Income Sales is an advantage.
- Proven track record in successful cold calling
- University degree or equivalent working experience.
- Deep financial markets and instrument knowledge of Fixed Income
- Strong self-motivation with a determination to succeed.
- Able to achieve targets consistently.
- Willingness to travel.
- Fluency in English, CEE languages are an advantage
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Sales
Primary Location: Austria
Other Locations: HungaryPoland
Organization: F&R GSAM Europe
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel:
]]>Wed, 15 May 2013 02:59:00 GMThttp://jobs.thomsonreuters.com/job/Sales-Specialist%2C-C&E-Job/2548562/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Sales-Specialist%2C-C&E-Job/2548562/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Account Manager - Ft.Lauderdale Territory
ID:SAL00009863

Description

Thomson Reuters is a global leader in providing essential information to the world's businesses and professionals in Law, Financial Services, Tax & Accounting, Media and Scientific Research. With our deep expertise and understanding of these professions, we are able to offer our customers a broad range of innovative products and services. The relevant, insightful information and intuitive supporting systems we provide enable our customers to be successful. Thomson Reuters has operations in 100 countries around the globe. More information about Thomson Reuters and its financial performance can be found on www.ThomsonReuters.com.

Account Manager - Ft.Lauderdale

TRTA, (Thomson Reuters Tax and Accounting) is a division of the Thomson Reuters Corporation, a $12.1 billion dollar information services company. TRTA provides professionals with products that offer effective solutions for their tax and accounting requirements.

TRTA is looking for an experienced Account Manager to assume responsibility for Ft.Lauderdale, Fl and surrounding areas. Candidate should reside within a close proximity to the territory. The candidate will be required to work from a home office in an appropriate office environment. Travel is less than fifty percent/minimal overnight travel.

Principal responsibilities:
- Maximize the level of revenue and achieve the business objectives and sales revenue targets within a designated geographic territory.
- Consistently achieve your assigned sales goals
- Create new relationships with prospective customers
- Build and maintain strong relationships with established customers
- Successfully manage a territory with your competitive strengths, strategic planning and strong time-management skills

The ideal candidate will have sales experience in a high activity environment dealing with professionals. This highly motivated person will call on Corporations, Accounting Firms and Law Firms. Experience within these specific markets is preferred but not required; however, the candidate must be comfortable working with top decision makers in all areas. Position is representing Checkpoint, the leading product in this market. For more information and a demo, go to: http://ria.thomsonreuters.com/integratedsolutions/. Sales and product training is provided for every new Account Manager.

We offer a competitive compensation package with base plus uncapped commissions that could earn the qualified candidate in excess of $150,000. We also have Incentive programs for highly-successful Account Managers, which lend opportunities to earn exciting travel awards and bonuses. We offer full benefits to include life, health, dental, vision, STD, LTD and 401k.

Qualifications
- Three to five years professional direct sales experience, closing 10-15 deals per month
- Bachelors degree preferred
- Ability to successfully manage relationships with and sales to Fortune 1000 companies
- Proficient in office automation systems such Lotus Notes, Microsoft Office products
- Strong organizational and time management abilities
- Ability to work under pressure and within urgent timelines
- Demonstrated ability to conduct small and large group product demonstrations and other presentations
- Ability to work under a quota system and past documented success of achieving quota
- Knowledge of the tax and accounting market is helpful but not required

Thomson Reuters employees take pride in providing our customers around the world with information that is timely, accurate, unbiased and trusted. We have a profound respect for the professions and customers we serve and define our success in terms of their success. Our work environment is dynamic, innovative and entrepreneurial. We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities. Our environment is both challenging and supportive - we give employees the opportunity to develop their skills and do their best work.

Thomson Reuters values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer.

Job: Sales
Primary Location: Ft Lauderdale, FL, US
Other Locations:
Organization: Tax&Acctg Knowledge Solutions
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift:
Travel: Yes, 50 % of the Time
]]>Tue, 23 Apr 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/Ft-Lauderdale-Account-Manager-Ft_Lauderdale-Territory-Job-FL-33301/2561438/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Ft-Lauderdale-Account-Manager-Ft_Lauderdale-Territory-Job-FL-33301/2561438/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Account Manager - New England
ID:SAL00009976

Description

Thomson Reuters is a global leader in providing essential information to the world's businesses and professionals in Law, Financial Services, Tax & Accounting, Media and Scientific Research. With our deep expertise and understanding of these professions, we are able to offer our customers a broad range of innovative products and services. The relevant, insightful information and intuitive supporting systems we provide enable our customers to be successful. Thomson Reuters has operations in 100 countries around the globe. More information about Thomson Reuters and its financial performance can be found on http://www.thomsonreuters.com/.

Account Manager - Albany

TRTA, (Thomson Reuters Tax and Accounting) is a division of the Thomson Reuters Corporation, a $12.1 billion dollar information services company. TRTA provides professionals with products that offer effective solutions for their tax and accounting requirements.

TRTA is looking for an experienced Account Manager to assume responsibility for the New England territory ( North Boston and New Hampshire). Candidate should reside within the territory. The candidate will be required to work from a home office in an appropriate office environment. Travel is less than fifty percent/minimal overnight travel.

Principal responsibilities:
- Maximize the level of revenue and achieve the business objectives and sales revenue targets within a designated geographic territory.
- Consistently achieve your assigned sales goals
- Create new relationships with prospective customers
- Build and maintain strong relationships with established customers
- Successfully manage a territory with your competitive strengths, strategic planning and strong time-management skills
We offer a competitive compensation package with base plus uncapped commissions that could earn the qualified candidate in excess of $150,000. We also have Incentive programs for highly-successful Account Managers, which lend opportunities to earn exciting travel awards and bonuses. We offer full benefits to include life, health, dental, vision, STD, LTD and 401k.

The ideal candidate will have sales experience in a high activity environment dealing with professionals. This highly motivated person will call on Corporations, Accounting Firms and Law Firms. Experience within these specific markets is preferred but not required; however, the candidate must be comfortable working with top decision makers in all areas. Position is representing Checkpoint, the leading product in this market. For more information and a demo, go to: http://ria.thomsonreuters.com/integratedsolutions/. Sales and product training is provided for every new Account Manager.

Qualifications
- Three to five years successful professional direct sales experience
- High activity level and ability to close 10-20 deals per month
- Ability to work under a quota system and past documented success of achieving quota
- Ability to work well in a highly competitive sales environment
- Ability to successfully manage relationships with high-end firms and corporations
- Proficient in office automation systems such as Microsoft Office
- Strong organizational and time management abilities
- Ability to work under pressure and within urgent timelines
- Demonstrated ability to conduct small and large group product demonstrations and other presentations
- Bachelors degree highly preferred
- Appropriate home office environment required
- Knowledge of the tax and accounting market is helpful but not required
Thomson Reuters employees take pride in providing our customers around the world with information that is timely, accurate, unbiased and trusted. We have a profound respect for the professions and customers we serve and define our success in terms of their success. Our work environment is dynamic, innovative and entrepreneurial. We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities. Our environment is both challenging and supportive - we give employees the opportunity to develop their skills and do their best work.

Thomson Reuters values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer.

Job: Sales
Primary Location: Boston, MA, US
Other Locations: New Hampshire,United States
Organization: Tax&Acctg Knowledge Solutions
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift:
Travel: Yes, 75 % of the Time
]]>Tue, 07 May 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/Boston-Account-Manager-New-England-Job-MA-02108/2585099/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Boston-Account-Manager-New-England-Job-MA-02108/2585099/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Technical Support Executive - German speaker
ID:CUS00007056

Description

Thomson Reuters is the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. Through its more than 50,000 people across 93 countries, Thomson Reuters delivers this must-have insight to the financial, legal, tax and accounting, scientific, healthcare and media markets, and is powered by the world's most trusted news organization. More information about Thomson Reuters and its financial performance can be found on http://www.thomsonreuters.com/.

Technical Support Executive - German Speaker

The Thomson Reuters Customer Support Centre is the high profile first point of contact for customers wanting help on any Thomson Reuters' products or services. The aim is to provide an efficient and effective place for customers to contact, where they can be assured that their technical queries will be answered promptly, accurately and professionally by telephone or electronically.

Main responsibilities
-Provide first line technical support
-Answer queries promptly, professionally and knowledgeably on the phone and email
-Maintain polite, professional attitude to all clients
-Log all calls received on Siebel accurately, efficiently and completely
-Provide timely updates to clients on existing queries
-Manage and take ownership of the resolution process for all customer related issues
-Ensure the provision of consistently reliable and professional service to Reuter's clients by utilising in depth technical and product knowledge and diagnostic skills
-Develop expertise in the tools and Thomson Reuters products that will lead to shorter resolution times
-Escalate issues across business technical divisions expediting solutions to complex client queries and provide end to end ownership of client issues
-Undertake proactive calling to ensure customer satisfaction level
-Proactively monitor team and make adjustments to meet optimum performance levels and advocate consistently maintained procedures
-Achieve individual & team desk targets
-This role encompasses interaction with a variety of departments and opportunity for progression within Thomson Reuters Customer Support.

Qualifications
- Fluency in English and German is required. Fluency in one of the following languages would be a plus: French, Italian, Portuguese or Spanish
- Strong Customer Service skills
- Must have strong communication skills
- Experience of supporting clients in a technical customer support or customer service role
- Technical expertise in support, development, QA or equivalent with expertise in TCP/IP, LAN/WAN technology, Windows 2000/XP workstations
- Excellent knowledge of Internet technologies
- Logical approach to problem solving
- Strong time management skills
- Must have the ability to work under pressure with minimum supervision
- Motivated self-learner who keeps abreast of technical developments
- Good Team Player
- Some experience within Thomson Reuters or relevant industry experience would be a plus
- Good knowledge of financial markets desirable
- Self motivation and a high level of initiative
- Focused on customer needs

Job: Customer Service & Support
Primary Location: Geneva, CH
Other Locations:
Organization: F&R M&CE HelpDesk
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: No
]]>Wed, 24 Apr 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/Geneva-Technical-Support-Executive-German-speaker-Job/2563761/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Geneva-Technical-Support-Executive-German-speaker-Job/2563761/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Client Relationship Manager (Account Management) - Serengeti
ID:PRO00009267

Description

Serengeti Law, a Thomson Reuters business, is the legal industry's highest-rated and most widely used e-billing and matter management system. The Client Relations Manager [CRM] must ensure that all commitments and obligations for the client are met and/or exceeded throughout their implementation project and ongoing high level support issues. The CRM works as a trusted advisor by establishing, maintaining and growing long term client relationships.

The Client Relations Manager is responsible for:
- Managing new client implementation projects including schedules, deliverables, and issue tracking
- Establishing and maintaining customer long term relationships
- Ensuring the successful and optimum utilization of Serengeti Tracker products and solutions
- Assisting in the growth of Serengeti Law's and Thomson Reuters’ product and services business
- Providing Serengeti Tracker product support and problem solving
- Providing advice and supplying best practices to improve legal department operations and initiatives
- Initiating and participating in account planning sessions with both internal (Serengeti Law and Thomson Reuter teams) and client's key stakeholdersIn addition, the Client Relations Manager is responsible for effective, timely and accurate client communications (oral and written), establishing and reviewing key performance indicators, and active positive engagement (through a variety of creative programming) between the client and Serengeti Law/Thomson Reuters.

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Qualifications:
- Bachelor’s Degree with 5+ years of legal administration experience OR Law Degree with 2+ years relevant experience
- 2+ years working with an e-billing/matter management system, SaaS solution or accounting system preferred
- Strong understanding of legal department operations
- Ability to effectively communicate and relate to multiple levels of a client's organization (staff, general counsel, C-Suite)
- High level of initiative and works well in a team environment
- Strong technical affinity for software, data analytics, etc.
- Handles stressful situations and deadline pressures well
- Plans and carries out responsibilities with minimal direction
- Consultative and problem-solving skills
- Client service and solution oriented
- Strong business and financial acumen
- Ability to upsell Serengeti Law's and Thomson Reuters’ product and services business
- Ability and willingness for occasional travel to client sites At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2014 fiscal year (October 1, 2013-September 30, 2014).

Job: Professional & Consulting Services
Primary Location: Bellevue, WA, US
Other Locations:
Organization: L CC Serengeti
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift:
Travel: No
]]>Fri, 17 May 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/Bellevue-Client-Relationship-Manager-%28Account-Management%29-Serengeti-Job-WA-98004/2604052/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Bellevue-Client-Relationship-Manager-%28Account-Management%29-Serengeti-Job-WA-98004/2604052/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Account Manager (Field Sales) - Oakland- East Bay
ID:SAL00009542

Description

Thomson Reuters is a global leader in providing essential information to the world's businesses and professionals in Law, Financial Services, Tax & Accounting, Media, Healthcare and Scientific Research. With our deep expertise and understanding of these professions, we are able to offer our customers a broad range of innovative products and services. The relevant, insightful information and intuitive supporting systems we provide enable our customers to be successful. Thomson Reuters has operations in 100 countries around the globe. More information about Thomson Reuters and its financial performance can be found on http://www.thomsonreuters.com/.

Account Manager - Oakland- East Bay

TRTA, ( Thomson Reuters Tax and Accounting) is a division of the Thomson Reuters Corporation, an $13.1 billion dollar information services company. TRTA provides professionals with products that offer effective solutions for their tax and accounting requirements. TRTA is looking for an experienced Account Manager to assume responsibility for the Oakland- East Bay- east territory. Candidate should reside within the territory.

The Account Manager is responsible for maximizing the level of revenue and achieving the business objectives and sales revenue targets within a designated geographic territory. This includes primary responsibility for the acquisition of new sales and assistance with the retention of existing clients.

The ideal candidate will have professional, high activity, sales experience in either the tax and/or accounting /legal markets. The candidate will be required to work from a home office in an appropriate office environment. Travel is less than fifty percent/does not require overnights. If you have experience selling into accounting firms, corporate finance/tax departments and law firms, then this is the ideal position for you. You will need to have a high activity level and be able to close 15-20 deals per month. You will be representing the number 1 product in the market, CheckPoint. For info and a free demo, click this link, http://ria.thomsonreuters.com/integratedsolutions/

We offer a competitive compensation package with base plus commissions that could earn the qualified candidate in excess of $150,000. Included are full benefits to include life, health, dental , vision, STD, LTD and a 401k.

Qualifications
- Three to five years professional direct sales experience
- Ability to successfully manage relationships with and sales to Fortune 1000 companies
- Proficient in office automation systems such Lotus Notes, Microsoft Office products
- Strong organizational and time management abilities
- Ability to work under pressure and within urgent timelines
- Demonstrated ability to conduct small and large group product demonstrations and other presentations
- Ability to work under a quota system and past documented success of achieving quota
- Knowledge of the tax and accounting market is helpful but not required
- Bachelors degree preferred
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 55,000 colleagues in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law. Thomson Reuters is an Equal Employment Opportunity/Affirmative Action Employer.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Sales
Primary Location: Oakland, CA, US
Other Locations:
Organization: Tax&Acctg Knowledge Solutions
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift:
Travel: Yes, 75 % of the Time
]]>Sat, 11 May 2013 02:59:00 GMThttp://jobs.thomsonreuters.com/job/Oakland-Account-Manager-%28Field-Sales%29-Oakland-East-Bay-Job-CA-94601/2480148/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Oakland-Account-Manager-%28Field-Sales%29-Oakland-East-Bay-Job-CA-94601/2480148/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Sales Interns (Summer or Fall 2013)
ID:SAL00008190

Description

Summer Internship (May 2013 - August 2013) or Fall Internship (September 2013 - December 2013)

Position Summary

Are you looking to gain valuable experience during your internship? Then consider this paid, full-time internship with Thomson Reuters Tax & Accounting based in Dexter, Michigan. You will learn about our innovative product line while selling product training to our existing customer base. You will receive product instruction and sales training as well as participating in department wide sales meetings. Additionally, as an intern, you may contact and qualify sales leads for the department.

Principal Accountabilities
-Sell Training and Services
-Lead Generation/Prospecting
-Meet or exceed assigned quota of a minimum of 30 contacts per day while consistently maintaining sales databases with all call and profile activity

Secondary Accountabilities
-Develop sales skills & product knowledge
-Attend and participate in sales meetings, and product instruction and sales process training
-Learn and understand how Thomson Reuters Tax & Accounting products and services are used in the accounting profession in order to assess the applicability of the programs to our prospects
-Achieve a strong competency in all Tax & Accounting databases, tools and processes, specifically Flash, EMS and the Sales Cycle Codes
-Attend Sales Seminars and Trade Shows to provide administrative support as requested by manager
-Complete client profile data within CRM through telephone contact with client-base
At Thomson Reuters, we deliver intelligent information quickly and efficiently, so professionals have knowledge to act. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, intellectual property and scientific, healthcare, and media markets, powered by the world's most trusted news organization.

Thomson Reuters Tax & Accounting offers software and services that streamline and automate workflow for tax and accounting professionals, delivering a one-partner solution for all of their technology needs. Thomson Reuters was recently named Crain's "Coolest Place to Work" and one of BusinessWeek's "Top 100 Global Brands." Now it's your turn to work for a company that will convert your potential into information impacting professionals around the globe.

Qualifications
- Pursuing a college degree with a major or concentration in Professional Sales, Business, Communication or related field
- Previous sales internship or participating in a student sales organization is preferred
- Strong business acumen, high initiative and an achievement orientation
- Outstanding communication skills
- Demonstrated ability to develop rapport, influence others and maintain strong working relationships
- Solid computer and software literacy, with the ability to learn new technology quickly
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 55,000 colleagues in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law. Thomson Reuters is an Equal Employment Opportunity/Affirmative Action Employer.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Program Code: J2W-SI

Job: Sales
Primary Location: Dexter, MI, US
Other Locations:
Organization: Tax&Acctg Professional
Schedule: Full-time
Education Level:
Job Type: Internship
Shift:
Travel: No
]]>Fri, 03 May 2013 03:00:00 GMThttp://jobs.thomsonreuters.com/job/Dexter-Sales-Interns-%28Summer-or-Fall-2013%29-Job-MI-48130/2133916/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Dexter-Sales-Interns-%28Summer-or-Fall-2013%29-Job-MI-48130/2133916/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Implementation Consultant
ID:PRO00008881

Description

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Position overview

The Tax & Accounting business of Thomson Reuters is the leading provider of technology and information solutions, as well as integrated tax compliance software and services to accounting, tax and corporate finance professionals in accounting firms, corporations, law firms and government. Headquartered in New York, Tax & Accounting has major operations in Ann Arbor, Dallas, Hyderabad, London, Sydney, and Toronto.

The US Government introduced the Foreign Account Tax Compliance Act (FATCA) in 2011, and financial institutions need to comply with this from 2013. Thomson Reuters has responded to this with the Thomson Reuters for FATCA proposition, which brings together market leading technology from our Governance, Risk and Compliance (GRC) and Tax and Accounting (TRTA) businesses to create an end-to-end FATCA solution. This will enable clients to meet the key FATCA requirements of Identifying and Documenting their customers and Reporting to the relevant tax authorities.

The role will require the successful candidate to become a specialist in the Thomson Reuters for FATCA solution, including the Screening OnLine and Identity W-8/ W-9 products, and to play a key role in implementing the software for our clients. The role does not require previous experience in Tax or GRC software or in implementing technology solutions but a willingness to learn is essential.

Key Accountabilities:
- Work with clients on implementations of the Thomson Reuters for FATCA solution, which may include:
Define
and document client requirements
Draft and agree project plans and fee quotes
Provide training for users of the software and develop training materials
Define and implement systems and data integration points
Roll out the solution to end users
Provide post-implementation support
- Support and provide input into the sales process
- Accurately record time and materials and contribute to customer billing cycles
- Maintain regular communication with line manager and product teams to discuss support issues and feature requests.

Qualifications

Qualifications, Knowledge and Experience



Minimum 2:1 degree or equivalent (preferably in numerate subject; work placement experience an advantage)
Work experience in customer facing environment
Excellent and demonstrable planning, organisation and communication skills
Ability to work effectively in a team environment and independently
Methodical and logical approach to problem solving and troubleshooting
Ability to use own initiative and good attention to detail
A proven interest in business/ finance
A proven understanding of technology

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Professional & Consulting Services
Primary Location: London, GB
Other Locations:
Organization: Tax&Acctg EMEA
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel:
]]>Thu, 02 May 2013 03:00:00 GMThttp://jobs.thomsonreuters.com/job/64-City-Road-Implementation-Consultant-Job-58/2525198/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/64-City-Road-Implementation-Consultant-Job-58/2525198/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Technical Learning Consultant, Beijing
ID:HUM00001960

Description

Position Overview:
The Learning Consultant will be part of the Service Academy Learning Department. Delivering and/or developing process, tools, and Technical Learning via face to face and virtual settings to Customer Service colleagues. Delivery of soft skills training. Partnering with Business units in identifying learning solutions for staff to fit best-practice industry standards.

Essential Day-to-Day Responsibilities:
Delivering and/or developing process, tools and Technical Learning Solutions via face to face and virtual settings to Customer Service colleagues to best-practice industry standards. Delivery of soft skills training around customer service and communication skills
Delivering on learning solutions via face to face and virtual settings.
Monitor, measure and report upon the effectiveness of programs and make recommendations for remedial activity where necessary.
Provide learning solutions that aid in the development of knowledge, skills, behaviors and attitudes necessary for our employees to perform their job.

Some travel may be required depending on location. Some learning sessions may have to be delivered outside normal business hours to staff working on shifts

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Education:
University degree or equivalent.

Required Skills:
- Consulting Facilitation and Meetings Management, Knowledge Management, Thomson Reuters Awareness, Coaching and Mentoring, Identifying Learning Needs
- Learning Delivery (Classroom & Virtual),
- Evaluation of Learning, Project Management.
- Excellent communication skills (both oral and written) and ability to convey answers to colleagues in a clear and concise manner.
- Excellent English written and oral communication skills.
- Ability to provide targeted feedback.
- Strong technical & problem analysis capability.
- Proven ability to work under pressure and to tight deadlines.
- Ability to engage with a range of stakeholders, including senior managers.
- Thomson Reuters product knowledge. Especially Eikon and Thomson Reuters Infrastructure
- Fully PC literate, extensive knowledge of Microsoft Office as well as Thomson Reuters systems

Desired Skills:
- Experience in developing and implementing Learning Solutions that are focused on Business Needs.
- Ability to foster a dynamic Learning environment.
- Project Management skills and experience would be a bonus.
- Knowledge of Thomson Reuters Financial applications, processes and tools.
- Experience working with Thomson Reuters customers.
- Expertise in Thomson Reuters products and applications, particularly if paired with knowledge of clients’ workflows
- Knowledge of Technical Infrastructures and experience with Thomson Reuters customers
- The ideal candidate would know how to use Thomson Reuters core products, and how they can be part of our clients’ workflows.
- Expertise in using remote delivery tools (such as Adobe Connect, WebEx)

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Human Resources
Primary Location: Beijing, CN
Other Locations:
Organization: F&R M&CE HelpDesk
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: Yes, 25 % of the Time
]]>Wed, 08 May 2013 07:59:00 GMThttp://jobs.thomsonreuters.com/job/Beijing-Learning-Consultant%2C-%28Customer-Support-Training%29%2C-Beijing-Job/2536263/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Beijing-Learning-Consultant%2C-%28Customer-Support-Training%29%2C-Beijing-Job/2536263/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Client Specialist - Wealth Management
ID:SAL00009840

Description

Overview:
The Client Specialist is a client-facing role which supports Wealth Management clients who use Thomson Reuters desktop products. Through a combination of market knowledge, product knowledge and client-management skills, the Client Specialist partners with Sales teams to solve specific client needs and works directly with customers to enable their use of Thomson Reuters data. You will work in a fast-paced environment at the forefront of the latest developments in market data and technology and collaborate closely with Thomson Reuters Sales, Account Management, Content, Product Management, Development, and other business units to deliver unparalleled service to our clients.

Responsibilities:
A high level of client interaction is expected. Client Specialists are expected to spend the majority of their time interacting with clients on-site or via remote sessions, record their activity into a CRM and share client feedback with the Sales Team and Asset Management Division. All CS activity will be focused on increasing the retention rate of assigned accounts. Some activity should be focused on looking for new users to sell TR desktops to or up selling existing users. Regional and national travel to client sites 75% of the time.

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Required Skills:
- At least two years of experience interacting with Asset Management or Wealth Management professionals either in a training, help desk, account management or sales role. Good knowledge of customer business needs and workflows.
- Excellent listening and communication skills and ability to create and develop relationships.
- Continuous self-learner who keeps abreast of market developments, content and technology.
- Strong knowledge of Thomson Reuters products, content and infrastructure.
- Self motivated and able to work well with team members including other CSs, Sales Specialists, Account Managers and management.

Desired Skills:
It would be ideal if the candidate had expert knowledge of all (most) of the TR AM desktop suite of products. The ideal candidate would also have experience working for an AM or WM firm and a solid understanding of the needs of AM/WM professionals. The appropriate candidate should be career driven and eager to learn as much as they can related to being successful at their job. Excellent in-person presentation skills are a must, and candidate must be comfortable presenting information and training classes to large audiences.

Education:
BS/BA required. Masters degree, CFA or Series Certified a plus.

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Sales
Primary Location: United States
Other Locations:
Organization: F&R GSAM Americas
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: Yes, 75 % of the Time
]]>Tue, 14 May 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/Client-Specialist-Wealth-Management-Job/2597090/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Client-Specialist-Wealth-Management-Job/2597090/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Client Specialist - AM
ID:SAL00009592

Description

Overview:
The Client Specialist is a client-facing role which supports Asset Management clients who use Thomson Reuters desktop products. Through a combination of market knowledge, product knowledge and client-management skills, the Client Specialist partners with Sales teams to solve specific client needs and works directly with customers to enable their use of Thomson Reuters data. You will work in a fast-paced environment at the forefront of the latest developments in market data and technology and collaborate closely with Thomson Reuters Sales, Account Management, Content, Product Management, Development, and other business units to deliver unparalleled service to our clients.

Responsibilities:
A high level of client interaction is expected. Client Specialists are expected to spend the majority of their time interacting with clients on-site or via remote sessions, record their activity into a CRM and share client feedback with the Sales Team and Asset Management Division. All CS activity will be focused on increasing the retention rate of assigned accounts. Some activity should be focused on looking for new users to sell TR desktops to or up selling existing users.

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Required Skills:
- At least two years of experience interacting with Asset Management professionals either in a training, help desk, account management or sales role. Good knowledge of customer business needs and workflows.
- Excellent listening and communication skills and ability to create and develop relationships.
- Continuous self-learner who keeps abreast of market developments, content and technology.
- Strong knowledge of Thomson Reuters products, content and infrastructure.
- Self motivated and able to work well with team members including other CSs, Sales Specialists, Account Managers and management.

Desired Skills:
It would be ideal if the candidate had expert knowledge of all (most) of the TR AM desktop suite of products. The ideal candidate would also have experience working for an AM firm and a solid understanding of the needs of AM professionals. The appropriate candidate should be career driven and eager to learn as much as they can related to being successful at their job.

Education:
BS/BA required. Masters degree, CFA or Series Certified a plus.

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Sales
Primary Location: Boston, MA, US
Other Locations:
Organization: F&R GSAM Americas
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel:
]]>Fri, 17 May 2013 03:00:00 GMThttp://jobs.thomsonreuters.com/job/Boston-Client-Specialist-AM-Job-MA-02108/2554096/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Boston-Client-Specialist-AM-Job-MA-02108/2554096/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Senior Sales Specialist, IP Management/Solutions
ID:SAL00008712

Description

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Over the past year, Thomson Reuters has expanded new product lines in Asia to deliver significant efficiencies to IP Management workflows of our customers. Thomson Reuters IP Management portfolio is a combination of industry leading IP Management consulting services, sophisticated enterprise software solutions and advanced Patent and Trademark renewal services. This role will build on this success and accelerate our IP management business in the region. Thomson Reuters IP Management business is one of our fastest growing product lines globally.

The position focuses on the business development and acceleration of new business line composed of Thomson Reuters IP Management products and services such as state-of-the-art IP portfolio management software and supporting professional services, other IP consulting services, and patent annuity and trademark renewal payments. The specialist consultant will research, recommend, and implement sales strategies to achieve increased market penetration by developing business opportunities in new and existing accounts. The specialist will engage with new sales prospects and existing customers that include the corporate law or IP departments of large and mid-size companies, as well as law firms specializing in IP practice, or large law firms with substantial IP departments within the firm.

The Senior Sales Specialist is to represent Thomson Reuters in high level industry conferences and exhibitions as thought leader, identify, engage key opinion leaders in Intellectual Property related sector and build market awareness in emerging IP hubs in the Asia region such as Hong Kong and Singapore.

This position is responsible for revenue generation, delivery and identifying new business ideas to support Thomson Reuters growth in Asia.

Internal partners: The position will work closely with regional teams, sales teams and Implementation teams (from US, Germany and Asia Pacific region)

Success Metrics: The key success metrics of this position are
- Develop new business opportunities for Thomson Reuters IP Asset Management solution portfolio in Korea, Taiwan, Hong Kong, Malaysia, Thailand, Singapore, Indonesia and South East Asia.
- Develop new leads and consultative partnerships with IP Management and corporate technology departments at IP Centric enterprises and IP Law firms
- Demonstrate ability to lead and manage successfully in a matrix and remote management environment
Key Responsibilities

The key responsibilities of the role are:
- Source new business (required to meet business development target)
- Tap into network of new and existing customers and engage with senior business leaders and key decision makers of IP Management division.
- Liaise with marketing and come up with creative approaches to raise market awareness of the Thomson Reuters IP Management suite of products and services
- Qualify business opportunities and develop winning proposals
- Engage, Investigate and understand client requirements
- Work with global and regional teams to build proposals with both commercial and technical recommendations
- Project management (PM) and delivery
- Lead and manage end to end product delivery lifecycle
- Develop PM schedule outlining the full project life cycle, and induct key delivery stakeholders (i.e. Project team) into the process
- Ensure successful delivery of often complex cross border implementations

Qualifications

Qualifications
- BS/BA preferably with a business, technical or international concentration.
- Seven plus years of large and complex sales/specialist experience with a demonstrated and consistent record of goal attainment, plus a minimum of two years of sales management in a complex selling environment.
- Excellent knowledge of corporate and law firm IP Management workflows. Ability to discuss this with chief technology officers, IP Management officers, Legal and IP specialists at medium and large corporations
- Proven record of major sales and new business development at the corporate general counsel and law firm partner level.
- Familiarity with the patent annuity or trademark renewal processes helpful.
- Well organized and disciplined regarding policy, procedures and standards.
- Ability to identify and pursue opportunities in both a long and shorter term sales cycle.
- Strong skills with presentations and negotiations.

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Sales
Primary Location: Hong Kong, HK
Other Locations: SGP-Singapore-18 Science Park,Singapore,Singapore
Organization: IP & Science Asia Pacific
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift:
Travel:
]]>Mon, 22 Apr 2013 03:00:00 GMThttp://jobs.thomsonreuters.com/job/Cityplaza-3-Business-Development-Manager%2C-IP-ManagementSolutions-Job/2290058/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Cityplaza-3-Business-Development-Manager%2C-IP-ManagementSolutions-Job/2290058/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS