http://jobs.thomsonreuters.com/feeds/elite-3e-jobs/ Custom RSS Feed for elite-3e-jobs Tue, 18 Jun 2013 07:29:10 GMT en-us /sites/thomson-reuters/images/logo.jpg http://jobs.thomsonreuters.com/feeds/elite-3e-jobs/ 720 Title:Client Account Manager
ID:JREQ001737

Description

Primary Objective(s)


The Client Account Manager is responsible for two key business streams to existing Elite clients in a given region.

The Client Account Manager sells Elite's add-on products to existing clients in a specific geographical territory. The position is responsible for growing add-on sales within the region by fully managing all sales opportunities to each client and growing year over year total Elite sales. Primary goals and expectations are to develop a Trusted Advisor status with each client by initiating regular meetings, gaining a full understanding of each customer's needs and top issues, gaining access to all C-level decision makers, providing regular updates and promoting Elite products in the firm.

The Client Account Manager also partners to grow 3E sales to existing Enterprise Customers within their region by identifying and qualifying new opportunities and coordinating with the 3E Sales Manager. Primary goals and expectations are to use the Trusted Advisor status to understand and influence the firm's technology and application roadmaps and determine the best timing and fit for 3E. This position would work with the 3E Sales Manager to develop sales strategy, provide ROI models, consistent 3E updates, coordinate presentations, garner feedback and generally facilitate the sales process.



Division/Group/Role


Elite is a leading developer of integrated information solutions for professional services firms worldwide. Elite is part of Thomson Reuters and is a premier provider of financial and practice management systems to the legal industry and to other professional services markets, including accounting, marketing services, and management and IT consulting.

Elite develops proven software solutions and delivers expert professional services that help customers enhance their core business competencies and sharpen their strategic focus. Headquartered in Los Angeles, Elite maintains offices in Albuquerque, Auckland, Boston, Calgary, Hong Kong, London, Minneapolis, New York, Philadelphia, Singapore and Sydney. More than 60% of the AmLaw 100 and Global 100 law firms and nearly 30% of the top CPA firms rely on Elite solutions to manage their business.



Key Responsibilities
- Existing clients - Consistently attain quota assigned to the region throughout the year. Identify, prioritize and close 3E and add-on opportunities (50%)
- Product knowledge and demonstrations - Schedule and perform demonstrations for target accounts. Maintain proficiencies in all Elite add-on products to be able to provide effective and convincing demonstrations (20%)
- Sales Pipeline Management - Manage the regional pipeline and ensure there are an appropriate amount of leads and deals in the pipeline to achieve sales goals(10%)
- Account Development & Marketing - Develop sales strategies and key relationships with regional accounts and leverage relationships when an opportunity arises. Work with Marketing to develop target strategies to increase account spend (10%)
- Accurately forecast sales and maintain valid account opportunity information in the CRM system including deal information, contact information, all sales events and activities and client status (10%)

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Qualifications and Experience
- Bachelor's degree or equivalent work experience required
- 5+ years of successful financial management or ERP software sales experience with a focus on developing and growing existing relationships, preferably in the legal or professional services environment
- Proven track record for achieving sales goals to a client base including, sales attainment, CRM duties, customer satisfaction and product knowledge development
- Experience selling to large law and /or professional services firms
Knowledge and Skills
- Superior communication, presentation, and client management skills
- Strong working knowledge of legal software related to time & billing applications with experience demonstrating secondary applications to a financial system.
- Build and maintain relationships with influencers and decision-makers
- Strong ability to demonstrate software offerings at a detailed level, develop innovative value propositions to maximize sales revenue, and negotiate and close under time and objective pressure
- Ability to work across company boundaries to maintain Trusted Advisor status with customer
- Focused, activity-driven, and technology savvy
- Effective time management and organizational skills
- Proficient in Microsoft Office
- Ability to travel approximately 50% of the time
- A qualifying candidate should live in the territory or a state immediately adjacent to the specified territoryAbility to interact and sell at the
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2014 fiscal year (October 1, 2013-September 30, 2014).

Job: Sales Family Group
Primary Location: NY, UNITED STATES OF AMERICA
Other Locations:
Organization: L LLF Elite
Schedule: Full-time
Education Level: None
Job Type: Standard
Shift: Day Job
Travel: Yes, 50 % of the Time
]]>Mon, 17 Jun 2013 05:00:00 GMThttp://jobs.thomsonreuters.com/job/New-York-Client-Account-Manager-Job-NY/2671798/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/New-York-Client-Account-Manager-Job-NY/2671798/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Technical Solutions Architect
ID:JREQ003027

Description

Primary Objective(s)

Elite is looking to hire a Technical Solutions Architect. We require a highly motivated, goal-oriented individual who will be responsible for managing a team that builds software solutions to meet client needs. Ideal candidates will have technical experience including: object-oriented programming, RDMBS knowledge, and experience in the professional service industry. Candidates should be excellent team players and able to manage multiple projects simultaneously.
Technical Solutions Architects are responsible for the specification, design, development and implementation of custom software projects for our customers using our 3E product. Candidate should possess knowledge of several development languages, databases and technologies. Has the ability to understand a customer’s business requirement and advise customer with the most compelling solution available within the 3E software architecture. In addition to this the Technical Solutions Architect is responsible for managing development resources, both on and offshore to ensure a quality product is delivered to the customer.

Elite is a leading developer of integrated information solutions for professional services firms worldwide. Elite is part of Thomson Reuters and is a premier provider of financial and practice management systems to the legal industry and to other professional services markets, including accounting, marketing services, and management and IT consulting.

Elite develops proven software solutions and delivers expert professional services that help customers enhance their core business competencies and sharpen their strategic focus. Headquartered in Los Angeles, Elite maintains offices in Albuquerque, Auckland, Boston, Calgary, Hong Kong, London, Minneapolis, New York, Philadelphia, Singapore and Sydney. More than 60% of the AmLaw 100 and Global 100 law firms and nearly 30% of the top CPA firms rely on Elite solutions to manage their business.

Division/Group/Role



Elite – Technical Services – Technical Solutions Architect



Key Responsibilities
- Strives for customer satisfaction.
- Contributes to team knowledge.
- Directs the resolution of complex or unusual customer requirements.
- Responsible for development of custom solutions.
- Contributes to technical PQM (Project Quality Model) documentation.
- Implements best practices for delivering custom solutions.
- Provides technical assistance to sales team where necessary e.g. developing prototypes for pre-sales.

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Qualifications, Experience, Knowledge and Skills
- Bachelor Degree in Computer Science or Mathematics required, Master Degree preferred.
- 1+ years experience in the complete SDLC (Software Development Lifecycle).
- 1+ years experience with SQL Server.
- 1+ years experience developing in XSLT, .NET and ASP.NET.
- 1+ years experience of integrations using Microsoft BizTalk or equivalent technologies.
- Ability to travel about 75% of the time, including international travel.

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Professional & Consulting Services Family Group
Primary Location: PA, UNITED STATES OF AMERICA
Other Locations:
Organization: L LLF Elite
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift: Day Job
Travel: Yes, 75 % of the Time
]]>Thu, 13 Jun 2013 05:00:00 GMThttp://jobs.thomsonreuters.com/job/Pennsylvania-Technical-Solutions-Architect-Job-SD/2661200/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Pennsylvania-Technical-Solutions-Architect-Job-SD/2661200/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Technical Solutions Architect
ID:JREQ001899

Description

Elite is a leading developer of integrated information solutions for professional services firms worldwide. Elite is part of Thomson Reuters and is a premier provider of financial and practice management systems to the legal industry and to other professional services markets, including accounting, marketing services, and management and IT consulting.

Elite develops proven software solutions and delivers expert professional services that help customers enhance their core business competencies and sharpen their strategic focus. Headquartered in Los Angeles, Elite maintains offices in Albuquerque, Auckland, Boston, Calgary, Hong Kong, London, Minneapolis, New York, Philadelphia, Singapore and Sydney. More than 60% of the AmLaw 100 and Global 100 law firms and nearly 30% of the top CPA firms rely on Elite solutions to manage their business. We have an immediate opening for the following position:

Technical Solutions Architect

As a Technical Solutions Architect you will be a highly motivated, goal-oriented individual who will be responsible for managing a team that builds software solutions to meet client needs. Ideal candidates will have technical experience including: object-oriented programming, RDMBS knowledge, and experience in the professional service industry. Candidates should be excellent team players and able to manage multiple projects simultaneously.

Technical Solutions Architects are responsible for the specification, design, development and implementation of custom software projects for our customers using our 3E product. Candidate should possess knowledge of several development languages, databases and technologies. Has the ability to understand a customer’s business requirement and advise customer with the most compelling solution available within the 3E software architecture. In addition to this the Technical Solutions Architect is responsible for managing development resources, both on and offshore to ensure a quality product is delivered to the customer.

This position is responsible for:

Driving customer satisfaction;

Contributing to team knowledge;

Directing the resolution of complex or unusual customer requirements;

The development of customer solutions;

Contributing to technical PQM (Project Quality Model) documentation;

Implementing best practices for delivering custom solutions; and

Providing technical assistance to sales team where necessary e.g. developing prototypes for pre-sales.

At Thomson Reuters, we deliver intelligent information quickly and efficiently, so professionals have knowledge to act. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, intellectual property and scientific, healthcare, and media markets, powered by the world’s most trusted news organization.

Qualifications

You will be a strong team player and will possess:

A Bachelor Degree in Computer Science or Mathematics is required, Master Degree preferred;

1+ years experience in the complete SDLC (Software Development Lifecycle);

1+ years experience with SQL Server;

1+ years experience developing in XSLT, .NET and ASP.NET; and

1+ year of experience of integrations using Microsoft BizTalk or equivalent technologies, and

The ability to travel about 75% of the time, including international travel.

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one – collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 55,000 colleagues in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance – and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law. Thomson Reuters is an Equal Employment Opportunity/Affirmative Action Employer.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2012 fiscal year (October 1, 2011-September 30, 2012).

Job: Professional & Consulting Services Family Group
Primary Location: Moncton, NB, CA
Other Locations:
Organization: L LLF Elite
Schedule: Full-time
Education Level: None
Job Type: Standard
Shift: Day Job
Travel:
]]>Sun, 16 Jun 2013 05:00:00 GMThttp://jobs.thomsonreuters.com/job/New-Brunswick-Technical-Solutions-Architect-Job/2668236/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/New-Brunswick-Technical-Solutions-Architect-Job/2668236/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Senior Technical Solutions Architect
ID:JREQ001416

Description

Primary Objective(s)


Elite is looking to hire an experienced Senior Technical Solutions Architect. We require a highly motivated, goal-oriented individual who will be responsible for managing a team that builds software solutions to meet client needs. Ideal candidates will have technical experience including: object-oriented programming, RDMBS knowledge, and experience in the professional service industry. Candidates should be excellent team players, capable of leading development resources, and able to manage multiple projects simultaneously.
Technical Solutions Architects are responsible for the specification, design, development and implementation of custom software projects for our customers using our 3E products. Candidate should possess knowledge of several development languages, databases and technologies. Has the ability to understand a customer’s business requirement and advise customer with the most compelling solution available within the 3E software architecture. In addition to this the Technical Solutions Architect is responsible for managing development resources, both on and offshore to ensure a quality product is delivered to the customer.

Division/Group/Role



Elite – Technical Services – Senior Technical Solutions Architect

Key Responsibilities
- Strives for customer satisfaction.
- Contributes to team knowledge.
- Directs the resolution of complex or unusual customer requirements.
- Senior level developer delivering quality software and implementation services.
- Assists with developing estimates for implementation and post implementation technical consulting work.
- Contributes to technical PQM (Project Quality Model) documentation.
- Implements best practices for delivering custom solutions.
- Provides technical assistance to sales team where necessary e.g. developing prototypes for pre-sales.

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Qualifications, Experience, Knowledge and Skills
- Bachelor Degree in Computer Science or Mathematics required, Master Degree preferred.
- 5+ years experience in the complete SDLC (Software Development Lifecycle).
- 5+ years experience with SQL Server.
- 3+ years experience developing in XSLT, .NET and ASP.NET.
- 3+ years experience of integrations using Microsoft BizTalk or equivalent technologies.
- Ability to travel about 75% of the time, including international travel.

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Professional & Consulting Services Family Group
Primary Location: PA, UNITED STATES OF AMERICA
Other Locations:
Organization: L LLF Elite
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift: Day Job
Travel: Yes, 75 % of the Time
]]>Wed, 12 Jun 2013 05:00:00 GMThttp://jobs.thomsonreuters.com/job/Pennsylvania-Senior-Technical-Solutions-Architect-Job-SD/2659528/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Pennsylvania-Senior-Technical-Solutions-Architect-Job-SD/2659528/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Director Global Services
ID:JREQ001399

Description

Primary Objective(s)

The Director, Global Services is responsible for the consulting arm of Thomson Reuters Elite’s Global Services organization that delivers the firm’s flagship ERP application, 3E, as well as the firm’s legacy ERP application, Enterprise. This role is responsible for all aspects of service delivery that include project management and application consulting, strategy and business analysis.

Elite, a Thomson Reuters business, is the leading provider of marketing and business development IT solutions for law firms and other professional services organizations. We combine industry expertise with innovative technology to deliver a comprehensive set of solutions including Web communications, relationship and contact management, market analytics, experience management, proposal generation and SharePoint-powered solutions. Today, more than 300 organizations worldwide, including NLJ 250, AmLaw 100 and Global 50 law firms, trust Elite solutions to provide the tools they need to succeed.



Key Responsibilities
- Provide both strategic leadership and tactical oversight for the project management team and the application consultant team to ensure setting standards, best practices and overall objectives for each team to ensure consistent and world class delivery and consulting services
- Partners with the Regional Director team to resolve any staffing, resourcing, delivery or consulting issues and to ensure the Regional Director team has both sales and delivery support
- Partners with the Senior Director, Global Services to ensure billable utilization targets are set, communicated and tracked to ensure maximum profitability for the firm
- Oversees Team Leads and Team Managers for both the Project Management/PMO and Application Consulting teams to ensure objectives are set/achieved that are consistent with attaining the firm’s long term goals, that proper metrics are established, communicated and managed to, and generally provides strategic direction to ensure that Team Leads and Team Managers are providing proper guidance and support, such that their teams return maximum value to clients and maximum profitability to the firm
- Works with Regional Directors and with the Senior Director, Global Services to resolve any client or project-based issues in a timely fashion
- Works with Global Operations, Recruiting and HR to ensure proper staffing is available, trained and deployed to ensure consistent service delivery with minimal bench-time
- Ensures that the Global Services PMO establishes reasonable, flexible standards and best practices, provides a variety of useful and flexible templates and tools, and ensures a regular schedule of project audits is performed, ensuring that any identified issues are addressed and corresponding ‘lessons learned’ are captures, communicated and addressed
- Effectively manages multiple global teams of project managers and consultants, almost all of whom work remotely (either from home and/or from client sites)
- Drives cultural and process changes, including M&A implementation from an organizational perspective, to ensure the firm remains agile and responsive to changing business needs as well as absorbing acquired companies, with minimal impact to business operations and staff retention
- Serves as ‘right hand’ to the Senior Director, Global Services, providing feedback, counsel, back-up and strong support

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Qualifications, Experience, Knowledge and skills
- Five to ten years in Service Delivery, preferably in information technology or enterprise project delivery and implementation
- Proven abilities/background in either external or internal service delivery, with a focus on multi-million dollar enterprise system or project delivery
- Highly effective communication skills (written/oral, formal/informal), including the ability to think quickly on one’s feet, to communicate with all levels of the firm and the client’s firm (from front line associates to C-level), and strong negotiating and issue resolution skills
- Detail-oriented with an understanding of project financials, metrics-driven performance measurement, utilization and resource tracking, and strategic planning
- Ability to communicate difficult messages when needed, both internally and externally, with an eye on long-term strategic objectives, both with key clients and with the firm overall
- Ability to manage remote employees in a variety of global locations, being mindful of cultural differences and communication styles
- Exceptional grace under pressure, the ability to focus on long-term strategic objectives and to find opportunities in tactical issues to drive strategic change, without sacrificing either in the process

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Professional & Consulting Services Family Group
Primary Location: CA, UNITED STATES OF AMERICA
Other Locations:
Organization: L LLF Elite
Schedule: Full-time
Education Level: None
Job Type: Standard
Shift: Day Job
Travel: Yes, 25 % of the Time
]]>Wed, 12 Jun 2013 05:00:00 GMThttp://jobs.thomsonreuters.com/job/California-Director-Global-Services-Job-SD/2659529/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/California-Director-Global-Services-Job-SD/2659529/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Application Support Analyst
ID:JREQ001691

Description

Application Analysts are the primary contact for firms operating Thomson Elite software. Their primary duty is to assist customers to effectively utilize Thomson Elite software to meet their firm’s business objectives.

Elite is a leading developer of integrated information solutions for professional services firms worldwide. Elite is part of Thomson Reuters and is a premier provider of financial and practice management systems to the legal industry and to other professional services markets, including accounting, marketing services, and management and IT consulting.

Elite develops proven software solutions and delivers expert professional services that help customers enhance their core business competencies and sharpen their strategic focus. Headquartered in Los Angeles, Elite maintains offices in Albuquerque, Auckland, Boston, Calgary, Hong Kong, London, Minneapolis, New York, Philadelphia, Singapore and Sydney. More than 60% of the AmLaw 100 and Global 100 law firms and nearly 30% of the top CPA firms rely on Elite solutions to manage their business.

Division/Group/Role



Prof BOL Elite / Elite - ProLaw Support /Application Support Analyst



Key Responsibilities
- Problem resolution – Gathers complete information from clients, documents steps taken, researches the knowledgebase and documentation for known solutions, isolates causes and takes restorative actions while minimizing disruption to the client’s business operation. Uses remote access utilities and other resources during the troubleshooting process and escalates issues to senior level analysts when necessary for further analysis. Communicates complex procedures or diverse information to resolve customer issues.
- Customer satisfaction – Responds and communicates effectively with clients in order to build trust and loyalty. Acts with an appropriate sense of urgency, follows up with clients to ensure issues are resolved to the client’s satisfaction, develops rapport through personal interaction and provides courteous, friendly treatment.
- Teamwork – Interacts constructively with colleagues to resolve customer issues in the most effective manner. Participates in team meetings and contributes suggestions and solutions to increase cooperation and effectiveness. Actively seeks and applies knowledge gained from colleagues and outside resources and shares that knowledge with others.
- Technical expertise – Acquires and maintains expertise on the Thomson Elite software product set and its operating platforms. Requires a good working knowledge of how client firms could utilize or adapt the software to effectively manage their business from a financial and operational perspective.

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Minimum qualifications:
- Bachelor’s Degree or equivalent education and/or work experience
- Minimum of 2 years technical support or related experience in a software manufacturing environment
- Technical knowledge of MS-Windows and fundamental concepts of databases (preferably SQL)
- Deductive logic, complex problem solving and excellent trouble shooting skills
- Self-directed, able to prioritize and effectively handle many incidents at a time
- Exceptional customer service, organizational, and time management skills
- Excellent written and verbal communication skills
Desired Qualifications:
- Experience with business financial operations and/or accounting
- Experience in the business of law or exposure to other professional services firms
- Prior experience as a user of Thomson Elite software or other exposure to Thomson Elite software

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Professional & Consulting Services Family Group
Primary Location: NM, UNITED STATES OF AMERICA
Other Locations:
Organization: L LLF Elite
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift: Day Job
Travel: No
]]>Wed, 12 Jun 2013 05:00:00 GMThttp://jobs.thomsonreuters.com/job/New-Mexico-Application-Support-Analyst-Job-SD/2659531/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/New-Mexico-Application-Support-Analyst-Job-SD/2659531/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Team Manager - Application Consultant
ID:JREQ001541

Description

Primary Objective:

Responsible for ensuring that Thomson Elite provides high quality consultancy and training services to clients in accordance with the standards set in the Thomson Elite Project Quality Model (PQM) by supporting and leveraging application consultants and providing senior consulting services to clients

Primary Responsibilities:

Key Responsibilities:
- Responsible for performing the following areas of the recruitment and selection process:
- First level recruitment interviews
- Completion of recruitment forms in line with Thomson Elite policy
- Arranging induction training
- Coordinate resource allocation with Professional Services Administrator and Client Services Manager
- Perform first level performance review and provide feedback/summary report to Client Services Manager
- Regularly liaise with Client Services Team Leaders regarding service delivery outcomes and areas for improvement
- Ensure staff enter time and expenses in accordance with Thomson Elite Policy
- Ensure timely reporting of staff/client issues to the Client Services Manager
- Ensure team members are complying with Thomson Elite policies, procedures and processes
- Ensure team resources are fully utilized in the most effective and efficient/productive manner
- Conduct ongoing performance reviews as outlined within Thomson Elite policy
- Review and ensure all staff receive appropriate and ongoing training as required
- Liaise and provide feedback to Training Manager regarding staff training needsMain Responsibilities include the following:
- Managing the day-to-day operational of multiple or large scale projects
- Implement engagement review and quality assurance procedures in accordance with PQM to ensure profitable and successful completion of consulting services
- Minimise Thomson Elite exposure and risk across multiple projects
- Maintaining a current, in-depth knowledge of the functional and feature characteristics of Thomson Elite products and be able to effectively transfer this knowledge to a wide range of users
- Liaise with Team Manager regarding professional development and career growth opportunities for team members
- Ability to assist the Sales Team in completing Invitation To Tenders
- Assist in the evaluation and re-design of service offerings
- The ability to provide best practice recommendations and be considered experts in specific product areas which includes all Thomson Elite products related to the practice management operations of the professional services firm including;
- Billing system and all related reporting
- Financial Management including General Ledger, AP and all related reporting
- Specialised areas such as multi-currency, multi company, EGR, third party Interfaces specification, database structure knowledge for report training and custom report specification etc
- Ensuring the training services for all client projects are performed within the framework and standards provided for Thomson Elite’s PQM. Include such things as the utilization of standard templates for training, completion of appropriate project documentation including activity recap, issues lists and status reports and adhering to project communication plans and escalation procedures
- Participating in client meetings and providing consulting assistance on projects which require product specialists to address tasks such as developing training strategies for client, conducting business requirements analysis and designing/developing client solutions.
- Actively coordinating with interdepartmental colleagues to ensure prompt resolution of client issues
- Where appropriate liaise with Team Manager regarding staff/client issues

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Ideal Candidate Profile:
- Exceptional oral and written skills
- Ability to work well across departments and skill levels
- Outstanding organizational and time management skills
- Desire and demonstrated ability to teach and share knowledge with others in a clear and concise manner
- Able to travel up to 90%Staff Skills and Knowledge:
- Responsible to actively participate in ongoing training sessions to ensure that as a Thomson Elite Application Consultant the knowledge, skills and experience provided to the clients is appropriate for the projects assigned. Includes participation in;
- Training sessions designed to educate Application Consultants on how to train clients in a variety of settings including;
- Basic classroom training including the introduction to standard training materials such as agendas, quick reference guides, training techniques, and testing material as well as functional application knowledge
- Process reviews/Best Practice Reviews
- Requirements and Gap Analysis
- Onsite support
- Participate in continuing education courses for in-house personnel in areas of expertise when requested
- Conduct and continue education course for in-house personnel when requested:Client Satisfaction and Financial Objectives:
- Responsible for meeting the client satisfaction and financial objectives of the implementation services group. Includes;
- Effectively work and achieve billable hours targets
- Proactively sell additional consulting, training and onsite services:Minimum Requirements – Knowledge and Skills:
- Communication skills: Excellent written and verbal communication skills
- Educational requirements: Degree qualification in Business, Management or Accounting
- Experience in field requirements: Relevant practical work experience in similar industry and staff , supervisory skills (preferred).
- On the Job educational requirements: Proficiency in Word for presentation and documentation

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Professional & Consulting Services Family Group
Primary Location: CA, UNITED STATES OF AMERICA
Other Locations:
Organization: L LLF Elite
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift: Day Job
Travel: Yes, 100 % of the Time
]]>Wed, 12 Jun 2013 05:00:00 GMThttp://jobs.thomsonreuters.com/job/California-Team-Manager-Application-Consultant-Job-SD/2659537/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/California-Team-Manager-Application-Consultant-Job-SD/2659537/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Web Application Programmer
ID:JREQ001946

Description

Elite is a leading developer of integrated information solutions for professional services firms worldwide. Elite is part of Thomson Reuters and is a premier provider of financial and practice management systems to the legal industry and to other professional services markets, including accounting, marketing services, and management and IT consulting.

Elite develops proven software solutions and delivers expert professional services that help customers enhance their core business competencies and sharpen their strategic focus. Headquartered in Los Angeles, Elite maintains offices in Albuquerque, Auckland, Boston, Calgary, Hong Kong, London, Minneapolis, Moncton, New York, Philadelphia, Singapore and Sydney. More than 60% of the AmLaw 100 and Global 100 law firms and nearly 30% of the top CPA firms rely on Elite solutions to manage their business. We have an immediate opening for the following position:

Web Application Programmer

(Moncton, New Brunswick)

As a Web Application Programmer you will apply knowledge of software design to perform software development tasks associated with developing, debugging and designing software applications according to provided design specifications.

Your duties, working within an Agile Software Development Team, will include:

· Converting system designs and technical specifications into program code;

· Conversion of business and system requirements into system design and technical specifications;

· Analyzing and troubleshooting existing program code and correcting errors as required;

· Creating automated tests;

· Creation of work effort estimates that will be the primary input to project schedule work breakdowns;

· Providing assistance with technical support to end users and other support groups as established by service level agreements;

· Assisting with the installation of software releases as established by software build and release plans either remotely or at customer sites; and

· Performing other duties as requested and assigned.

Qualifications

You will be a strong team player and will possess:

· A university or college computer science degree;

· Knowledge of, and experience using VB.Net, C#, SQL, ASP.Net, HTML, Javascript, CSS, JQuery, AJAX, XML;

· Knowledge of, and experience using one or more primary technologies or tools such as Visual Studio and SQL Server;

· At least 4 years experience developing Web based software;

· Knowledge/experience in any of the following would be an asset: MS Workflow Foundation, ASP.Net MVC, Windows Service Development, Software Test Automation, Unit Test Frameworks, LINQ, SQL Server Stored Procedures and Triggers, XSLT;

· The ability to be self-motivated and deliver on commitments within the established timelines;

· Strong development and problem solving skills; and

· Excellent written and oral communication skills.

Experience developing software using an Agile development methodology will be considered an asset.

We thank all applicants in advance for your interest in our organization and advise that only those selected for an interview will be contacted.

Thomson Reuters employees take pride in providing our customers around the world with information that is timely, accurate, unbiased and trusted. We have a profound respect for the professions and customers we serve and define our success in terms of their success. Our work environment is dynamic, innovative and entrepreneurial. We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities. Our environment is both challenging and supportive – we give employees the opportunity to develop their skills and do their best work.

Job: Technology Development Family Group
Primary Location: Moncton, NB, CA
Other Locations:
Organization: L LLF Elite
Schedule: Full-time
Education Level: None
Job Type: Standard
Shift: Day Job
Travel:
]]>Fri, 14 Jun 2013 05:00:00 GMThttp://jobs.thomsonreuters.com/job/New-Brunswick-Web-Application-Programmer-Job/2665617/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/New-Brunswick-Web-Application-Programmer-Job/2665617/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Product Specialist
ID:JREQ001947

Description

Elite is a leading developer of integrated information solutions for professional services firms worldwide. Elite is part of Thomson Reuters and is a premier provider of financial and practice management systems to the legal industry and to other professional services markets, including accounting, marketing services, and management and IT consulting.

Elite develops proven software solutions and delivers expert professional services that help customers enhance their core business competencies and sharpen their strategic focus. Headquartered in Los Angeles, Elite maintains offices in Albuquerque, Auckland, Boston, Calgary, Hong Kong, London, Minneapolis, Moncton, New York, Philadelphia, Singapore and Sydney. More than 60% of the AmLaw 100 and Global 100 law firms and nearly 30% of the top CPA firms rely on Elite solutions to manage their business. We have an immediate opening for the following position:

Product Specialist

Location: (Moncton, New Brunswick)

As a Product Specialist you are a problem solver. You will apply expert knowledge of our software and their underlying technologies, to solve complex product and configuration issues and answer questions escalated by our support and services organizations. You will also work with the development team to reproduce and diagnose the location of code specific issues.

Key Responsibilities:

· Respond quickly and effectively to escalated queries from services and support departments to provide third tier support;

· Work directly and indirectly with clients to resolve product issues;

· Maintain a high level of knowledge on our products; keep up to date on product changes and market trends impacting our customers;

· Take ownership of difficult issues, including complex data, configuration or product problems and ensure that they are resolved;

· Collect information and reproduce customer issues within our environment;

· Examine program code to determine the location of product issues within the code;

· Work with Product Management to identify product feature gaps;

· Setup various software packages that are common within our customer’s environments; and

· Performing other duties as requested and assigned.

Qualifications

You will be a strong team player and will possess:

· A university or college computer science degree;

· Expert troubleshooting and problem solving skills;

· Knowledge of, and experience using VB.Net, C#, SQL, XML, XSLT, Windows Server, IIS, ASP.Net, HTML, Javascript, CSS, JQuery, AJAX;

· Excellent written and oral communication skills.

· Knowledge of, and experience using one or more primary technologies or tools such as Visual Studio and SQL Server;

· 3 years software development experience;

· Knowledge/experience in any of the following would be an asset: MS Workflow Foundation, ASP.Net MVC, SQL Server Stored Procedures and Triggers, MS Office Word and Excel;

· The ability to be self-motivated and deliver on commitments within the established timelines.

Experience in a technical support organization and\or working with law firms will be considered an asset;

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law.

Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Job: Technology Development Family Group
Primary Location: Moncton, NB, CA
Other Locations:
Organization: L LLF Elite
Schedule: Full-time
Education Level: None
Job Type: Standard
Shift: Day Job
Travel:
]]>Fri, 14 Jun 2013 05:00:00 GMThttp://jobs.thomsonreuters.com/job/New-Brunswick-Product-Specialist-Job/2665618/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/New-Brunswick-Product-Specialist-Job/2665618/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Regional Sales Manager
ID:JREQ001701

Description

Primary Objective(s)


The Account Executive is focused on selling marketing and business development solutions for law firms. This position manages and grows revenue and market for Thomson Reuters Elite Business Development solutions,
develops and maintains client relationships to ultimately drive revenue growth, develops and executes account strategy, collaborating with account team and/or other business units, to deliver a comprehensive product offering to meet overall client needs.



Division/Group/Role


Elite is a leading developer of integrated information solutions for professional services firms worldwide. Elite is part of Thomson Reuters and is a premier provider of financial and practice management systems to the legal industry and to other professional services markets, including accounting, marketing services, and management and IT consulting.

Elite develops proven software solutions and delivers expert professional services that help customers enhance their core business competencies and sharpen their strategic focus. Headquartered in Los Angeles, Elite maintains offices in Albuquerque, Auckland, Boston, Calgary, Hong Kong, London, Minneapolis, New York, Philadelphia, Singapore and Sydney. More than 60% of the AmLaw 100 and Global 100 law firms and nearly 30% of the top CPA firms rely on Elite solutions to manage their business.



Key Responsibilities
- Manages, retains and grows revenue, responsible for sales and accountable for service performance (may include new sales and revenue quota attainment) for Thomson Reuters Elite Business Development solutions
- Establishes strong, long-term customer relationships and cultivate new business opportunities
- Continues to maintain relationships with key decision makers
- Strategically develops and executes a growth-centric account plan and own overall strategy for growth and revenue as appropriate
- Applies knowledge of business and its constituent workflows to conceive and position value-added solutions to promote sales and revenue growth
- Collaborates with account team and/or other business units where required and has oversight of all account activities
- Responsible for forecasting, keeps management in touch with accounts in a timely fashion, gathers intelligence on competitor activity, and gives feedback to other internal stakeholders
- Acts as point of contact for the client, provides escalation path to and from Service and attends to customer issues promptly as appropriate
- Tracks customer activity in internal systems in order to execute on account strategy and identify additional opportunities
- May provide customer product training as necessary
- Advances the sale, application and evolution of products within accounts
- Maintains up to date product knowledge on all products and solutions
- Accountable for individual expense budget management
- Demonstrates skills in managing and handling sales across accounts
- Drives overall customer satisfaction for assigned accounts
- May be responsible for net sales and revenue for the highest value and most complex accounts
- This is an individual contributor role and does not have people management responsibilities
- Works under general supervision of manager

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Qualifications, Experience, Knowledge and Skills
- Bachelor's Degree or equivalent
- Strong understanding of customers and their business model and workflows
- Experience in selling CRM technologies like Microsoft Dynamics, Saleforce.com, Oracle CRMOD
- Relationship building skills
- Selling skills (identity, develop and articulate a complex proposition/consultative selling)
- Strong negotiation skills
- Strong interpersonal skills, ability to develop and execute a sales plan, ability to use a variety of technology with a high level of proficiency
- Problem solving--ability to understand, articulate, structure and solve client needs
- Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization
- Ability to collaborate with internal teams
- Significant work experience with legal clients industry and knowledge of customer workflow requiredprefered but not required Proven account management, sales or marketing experience in a customer facing environment required
- Customer relationship management required throughout all levels within an organization
- Provide onsite & online product demonstrations for clients & prospects
- Travel to customer locations on an as needed basis
- 50% travel
- Knowledge of Thomson Reuters Elite Business Development solutions is preferred – specific products can be found at http://www.elite.com/solutions/services.aspx?id=1

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Sales Family Group
Primary Location: NY, UNITED STATES OF AMERICA
Other Locations:
Organization: L LLF Hubbard One
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift: Day Job
Travel: Yes, 50 % of the Time
]]>Wed, 12 Jun 2013 05:00:00 GMThttp://jobs.thomsonreuters.com/job/New-York-Regional-Sales-Manager-Job-SD/2660588/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/New-York-Regional-Sales-Manager-Job-SD/2660588/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Director, Business Development Consulting Practice
ID:JREQ001528

Description

Primary Objective(s)

The Director, Business Development Consulting Practice leads, manages and develops Elite’s team of Application and Technical consultants either directly or through subordinate supervisors. In this capacity, the Business Development Director will coach and direct activities that drive quality performance at or above assigned utilization targets, implement team improvement initiatives, fulfill administrative and documentation requirements, and promote career growth/development. Consultant assignments will primarily be focused on front and back office Law Firm operations, custom developed solutions using proprietary Elite software, Reporting and Analytics, utilizing/managing 3rd party consultants, and other areas of practice as necessary.


Key Responsibilities

- Provide overall leadership and management to the Business Development Consultant teams and set the Professional Services standards for consulting delivery. Drive the consulting practice to world class standards and ensure Elite remains the employer of choice in the Legal consulting market.
- Assess and monitor the consulting work provided at client sites from initiation to delivery to ensure service quality, client satisfaction and revenue/cost projections are met. Ensure team understands, utilizes and follows Elite methodologies.
- Provide guidance and leadership regarding staff development and career paths. Work with in-house training to develop or manage training curriculum to advance skill sets and cross-train staff to meet emerging and future business demands and needs.
- Administer timely performance feedback and facilitate individual growth and development through a range of performance management activities (e.g., setting/tracking SMART goals and objectives, coaching for success/improvements, proactively managing performance problems). Oversee and conduct semi-annual performance reviews.
- Forecast servicing of projects and resource needs to correlate to sales and business demand.
Plan and manage utilization targets and drive actions to support Elite’s fiscal accountability. Work with the Resource Management Office to refine and administer the consulting scheduling model to optimize utilization while satisfying project needs.
- Champion change efforts and model behaviors associated with continuous improvement. Recommend changes to policies and/or establish procedures to improve operational efficiency.
- Develop service offerings that focus on accelerating implementations, provide prescriptive consulting approaches and advice, creation and evolvement of best practices, and generate greater ROI for Elite clients.
- Drive Business Development knowledge management throughout the various disciplines within Professional Services.
Collaborate with Field Operations leadership to establish key services partner relationships. Collaborate with the Project Management Office (PMO) to continuously improve Elite methodology.
- Promote and strengthen cross-functional relationships across Elite (e.g. Support, Product Management, Marketing, and Technology).

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Qualifications, Experience, Knowledge and skills

Minimum Qualifications
-Bachelor’s degree in business management, accounting or information technology or equivalent work experience required. An advanced degree or MBA is preferred.

Experience

- 11+ years of related experience with 7+ years of consulting firm experience including progressive management responsibility with large scale Business Development consulting teams with a proven track record of successful software consulting engagements with definable contributions to the business.
- Prior experience with large ERP/ CRM system implementations (e.g. SAP, Oracle, JD Edwards) with a minimum of 5 full life cycle implementations utilizing a recognized industry ERP/ CRM implementation methodology.
- Prior client relationship management and experience consulting to senior management and/or law firms is a plus.



Knowledge

Good understanding of applicable technical concepts, strategies and architectures and knowledge of operating systems and their relation to business processes.



Skills

- Demonstrated team leadership, management, practice building, and mentoring/coaching skills with ability to adapt and lead through change and develop individuals to their optimal potential.
- Proficient in prioritizing tasks and balancing others’ workloads to meet project objectives.
- Excellent communication and presentation skills including the ability to build relationships and effectively communicate and influence across all management and organizational levels both internally and externally.
- Advanced PC skills, including MS Office (Word, Excel, PowerPoint and Project).



Travel

Ability to travel approximately 50% of the time with some international travel.

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Professional & Consulting Services Family Group
Primary Location: IL, UNITED STATES OF AMERICA
Other Locations:
Organization: L LLF Elite
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift: Day Job
Travel: Yes, 50 % of the Time
]]>Wed, 12 Jun 2013 05:00:00 GMThttp://jobs.thomsonreuters.com/job/Illinois-Director%2C-Business-Development-Consulting-Practice-Job-SD/2659536/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Illinois-Director%2C-Business-Development-Consulting-Practice-Job-SD/2659536/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Manager, Development Ops
ID:13000107

Description

Primary Objective(s)


As the Manager of DevOps at Elite, you will manage a team of developers and IT staff to provide the collaboration and integration services that tie the software development, QA and IT organizations together. The goal is to provide the environment required to enable rapid product development using agile methodology, continuous integration and test, automated deployments and other services to deliver quality products to Elite’s customers.

We are looking for a highly motivated individual who has worked with Web-based technologies in an Agile environment. The ideal candidate will possess strong leadership, organization and problem solving skills to be able to bring teams together to solve problems that cross organizational boundaries. Excellent written and oral communication skills are an imperative to be able to communicate vision and get stakeholder buy in. The candidate will work the Architect, DevOps to design and execute an overall department strategy and corresponding structure.

Teams to be managed include IT, Continuous Integration & Test; Migrations and Integrations.

Elite uses .NET / C# in development and Team Foundation Server for source control, builds and agile planning. The ideal candidate will have recent, in depth experience with this technology set.



Division/Group/Role


Elite is a leading developer of integrated information solutions for professional services firms worldwide. Elite is part of Thomson Reuters and is a premier provider of financial and practice management systems to the legal industry and to other professional services markets, including accounting, marketing services, and management and IT consulting.

Elite develops proven software solutions and delivers expert professional services that help customers enhance their core business competencies and sharpen their strategic focus. Headquartered in Los Angeles, Elite maintains offices in Albuquerque, Auckland, Boston, Calgary, Hong Kong, London, Minneapolis, New York, Philadelphia, Singapore and Sydney. More than 60% of the Am Law 100 and Global 100 law firms and nearly 30% of the top CPA firms rely on Elite solutions to manage their business.





Key Responsibilities
- Staff management.
- Organizational strategy, structure and staffing.
- Demonstrate expert domain and product knowledge necessary to implement department goals.
- Provide benchmarks and metrics to assess quality of execution.
We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Qualifications, Experience, Knowledge and Skills

Required:
- BS and 15 years of total software engineering experience.
- 8+ years managing technical staff in a software development environment.
- Experience with Agile/Scrum methodologies
- Experience establishing virtual environments, analyzing results and identifying bottlenecks
- Experience managing remote staff in multiple geographic locations.
- 1+ years of experience in administration of Microsoft technologies including SQL Server and Team Foundation Server.
- Must be independent and capable of creating and expressing the vision for the DevOps organization.

Preferred:
- 3+ years of release engineering / continuous integration & test experience.
- 3+ years of general IT experience.
- 3+ years of experience performing quality engineering.
- Experience developing applications in C#, VB.NET, ASP.NET, Java Script, Jquery, Linq, WCF, XML
- Experience with tools: Visual Studio, MSTest, SQL Server, MSTest, Wireshark, FitNesse

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2013 fiscal year (October 1, 2012-September 30, 2013).

Job: Technology Development Family Group
Primary Location: CA, UNITED STATES OF AMERICA
Other Locations:
Organization: L LLF Elite
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift:
Travel: No
]]>Tue, 11 Jun 2013 05:00:00 GMThttp://jobs.thomsonreuters.com/job/California-Manager%2C-Development-Ops-Job-SD/2656035/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/California-Manager%2C-Development-Ops-Job-SD/2656035/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Senior Technical Engineer
ID:JREQ001724

Description

Primary Objective(s)

As a Senior Technical Engineer at Elite, you will design, develop and troubleshoot innovative solutions based on Elite's next generation of software development platform. These Web-based products are based on state of the art technologies including Microsoft.NET, Microsoft SQL Server and XML technologies. We are looking for a highly motivated individual who will take ownership of technical solutions throughout the entire development process.

The ideal candidate will possess strong development skills and will be a gifted problem solver. They must also possess excellent written and oral communication skills. They must be self-motivated and deliver on commitments within the established timelines.

Division/Group/Role


Elite is a leading developer of integrated information solutions for professional services firms worldwide. Elite is part of Thomson Reuters and is a premier provider of financial and practice management systems to the legal industry and to other professional services markets, including accounting, marketing services, and management and IT consulting.

Elite develops proven software solutions and delivers expert professional services that help customers enhance their core business competencies and sharpen their strategic focus. Headquartered in Los Angeles, Elite maintains offices in Albuquerque, Auckland, Boston, Calgary, Hong Kong, London, Minneapolis, New York, Philadelphia, Singapore and Sydney. More than 60% of the AmLaw 100 and Global 100 law firms and nearly 30% of the top CPA firms rely on Elite solutions to manage their business.



Key Responsibilities
- Interpret software requirements in order to design and implement software as defined by business analysts.
- Gain a complete understanding of development framework and guidelines and apply to daily software development.
- Translate software design into measureable task and tie estimates. Track time against those tasks on a weekly basis.
- Seek innovative solutions to problems and make recommendations for implementations.
- Establish and maintain good working relationships with developers in various office locations

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Required Qualifications, Experience, Knowledge and Skills
- 8+ years of total software development experience.
- 5+ years experience in C# or VB.Net (C# preferred)
- Experience with MS Visual Studio 2010.
- Innovative problem solving, design and testing skills.
- Strong oral and written communication skills, as well as strong interpersonal skills.
- Ability to work effectively in a team environment with aggressive deadlines and multiple priorities
- Demonstrates an eagerness to obtain domain knowledge in order to effectively leverage technical qualifications.
- MS and 5 years of experience, or BS and 8 years of experience (Computer Science or Related field). Desired Knowledge & Qualifications
- Experience developing Legal software solutions
- Experience developing commercial ERP solutions

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Technology Development Family Group
Primary Location: IL, UNITED STATES OF AMERICA
Other Locations:
Organization: L LLF Hubbard One
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift: Day Job
Travel: No
]]>Wed, 12 Jun 2013 05:00:00 GMThttp://jobs.thomsonreuters.com/job/Illinois-Senior-Technical-Engineer-Job-SD/2659540/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Illinois-Senior-Technical-Engineer-Job-SD/2659540/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Director, Finance Operations
ID:JREQ001391

Description

Elite, a Thomson Reuters business is a premier provider of financial, practice and knowledge management systems to the legal industry and other professional services markets, including accounting, engineering, marketing services, management and IT consulting. Elite provides powerful technologies and applications that give customers the tools they need to make better decisions faster.

Elite employs approximately 700 professionals worldwide and maintains offices in Los Angeles (Headquarters), Albuquerque, Philadelphia, Sydney and London.

Primary Objective(s)
- Evaluate strategies in fast-paced, competitive and global markets.
- Supply quick, discerning opinions on business decisions.
- Apply accounting principles to a dynamic set of product offerings
- Forecast results based on historical data and trends
- Critically evaluate and communicate financial information and recommendations to senior management.
- Identify business risks and opportunities for leveraging the operation.
- Establish proven processes and innovative system solutions.
- Operate with integrity at all times
Key Responsibilities
- Lead financial and SOX audit engagements
- Ensure accuracy of general ledger through process, review and management
- Conduct due diligence on potential acquisition targets
- Prepare business cases for key initiatives and ensure ongoing capital compliance
- Oversee royalties process and agreements with 3rd party vendors
- Manage cash collections process and A/R balances
- Manage and expand the impact of the business intelligence reporting team
- Recommendations to corporate executives on strategic initiatives and key operational programs
- Counsel key business leaders on financial matters.

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Accounting & Finance Family Group
Primary Location: CA, UNITED STATES OF AMERICA
Other Locations:
Organization: L LLF Elite
Schedule: Full-time
Education Level: Master's Degree (±18 years)
Job Type: Standard
Shift: Day Job
Travel: Yes, 10 % of the Time
]]>Wed, 12 Jun 2013 05:00:00 GMThttp://jobs.thomsonreuters.com/job/California-Director%2C-Finance-Operations-Job-SD/2659530/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/California-Director%2C-Finance-Operations-Job-SD/2659530/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Sales Operations Specialist
ID:JREQ001695

Description

Primary Objective(s)

The Sales Operations Specialist supports the sales team by tracking and reporting sales data, providing administrative support, working cross departmentally, developing tools, resources and training, and coordinating team meetings, customer events, conferences and trade shows.

Division/Group/Role

Elite is a leading developer of integrated information solutions for professional services firms worldwide. Elite is part of Thomson Reuters and is a premier provider of financial and practice management systems to the legal industry and to other professional services markets, including accounting, marketing services, and management and IT consulting.

Elite develops proven software solutions and delivers expert professional services that help customers enhance their core business competencies and sharpen their strategic focus. Headquartered in Los Angeles, Elite maintains offices in Albuquerque, Auckland, Boston, Calgary, Hong Kong, London, Minneapolis, New York, Philadelphia, Singapore and Sydney. More than 60% of the AmLaw 100 and Global 100 law firms and nearly 30% of the top CPA firms rely on Elite solutions to manage their business.

Key Responsibilities

Maintain accurate sales processes, tools and data – 45%
- Document, track and communicate sales processes and systems
- Reconcile monthly billing sheet with sales data in CRM system
- Coordinate with Finance, Operations and Sales Leadership to reconcile sales reports
- Communicate with sales team members regarding sales processes for territory management, account planning, sales engagement, deal structure and deal closure
- Coordinate with sales, support, and services to ensure accurate sales tracking and commissions
- Update and maintain sales reports, colalteral, training materials, etc.
Provide sales support – 30%
- Compile and format bi-weekly and monthly reports and data for executive meetings
- Create and manage spreadsheets and presentations for internal reporting, tracking and training
- Work Cross departmentally with Operations, Marketing, IT, HR & Finance on sales needs
- Maintain accurate account and contact data in CRM system
- Create and run sales reports in CRM system
- Direct sales inquiries to appropriate territory managers
- Miscellaneous projects/tasks assigned by sales management
Meeting planning and organization – 25%
- Coordinate annual sales meeting needs: attendees, room requirements, food and beverage and audio video needs, premium giveaway items, etc.
- Coordinate with meeting planners and marketing for annual client conference needs: sales team attendees, demo suite needs, etc.
- Manage travel expenses, coordination, and employee schedules for trade shows
- Track, communicate and organize sales new hire onboarding program and sales related materials

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Qualifications, Experience, Knowledge and Skills
- Associate’s degree or equivalent experience
- 1-2 years’ experience in sales and/or administrative support
- Strong attention to detail and organizational and analytical skills
- Strong communication and presentation skills, both verbal and written
- Proficiency in Microsoft Office with proven strong Excel and Power Point skills
- Experience with CRM tools preferred

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Sales Family Group
Primary Location: CA, UNITED STATES OF AMERICA
Other Locations:
Organization: L LLF Elite
Schedule: Full-time
Education Level: Associate's Degree/College Diploma (±13 years)
Job Type: Standard
Shift: Day Job
Travel: No
]]>Wed, 12 Jun 2013 05:00:00 GMThttp://jobs.thomsonreuters.com/job/California-Sales-Operations-Specialist-Job-SD/2659532/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/California-Sales-Operations-Specialist-Job-SD/2659532/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Director of Sales, UK - Elite
ID:JREQ001220

Description

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Director of Sales, UK - Elite

Primary Objective:

Provide strategic and tactical sales leadership to the UK and EMEA sales team to aggressively meet sales, revenue and client retention targets and to drive delivery of sales objectives. Be an active member of the executive leadership team in building and developing the business strategy and plan in UK and EMEA.

Key Responsibilities:

The role requires an experiences sales leader who can motivate the sales teams and can engender support and ‘buy in’ from peers at all levels of the business.

Lead the creation and execution of strategies to increase market share, drive new business in existing clients and new markets, maximise current and future growth of products and solutions, in collaboration with Large Law and Mid Market segments.

Lead the business in developing processes to forecast and monitor new sales, new business opportunities and revenue renewal across Large Law and Mid Market segments.

Attain sales goals and year-over-year sales growth and provide frontline sales and contract negotiation assistance to support the team.

Engage and partner with customers to ensure sales efforts are appropriate and effective, ensuring that customers are at the heart of our business.

Develop and maintain substantive personal relationships with customers in all Large Law and Mid Market segments.

Create and refine sales models for different industry segments to enable growth and expansion of market share

Provide leadership to employees by actively communicating vision, strategy and goals and motivating teams to action.

Coach and mentor the UK and EMEA sales organisation and facilitate the exchange of best practices and rep development.

Develop sales competencies and capacity to support the growth of Thomson Reuters Elite software and services and the transition to solution selling with a complete Enterprise Business Management suite of solutions.

Guide direct reports on effective performance management, employee development and resolution of employee relations issues

Represent UK and EMEA Elite legal solutions at internal and external forums.

Support Sales Reps in developing sales objectives and managing their individual customer account plans that consistently and accurately forecast quarterly and annual revenue streams.

Participate in the process of designing and evaluating compensation plans, territory alignment, incentive plans and programmes to drive sales.

Qualifications

Qualifications, Experience, Knowledge and Skills Required:

Proven leadership ability in setting, driving and executing a strategy across a business

Proven ability to contribute to the development of long term business strategy as a part of a senior management team

Comprehensive business and managerial knowledge of function

Deep understanding of the UK and EMEA Legal market preferred

Proven ability to manage successful achievement of business goals through a management team

Proven ability to deliver results through development and management of key sales metrics

Proven ability to manage within a matrix environment, collaborate across multiple functions/organisations and influence at all levels

Ability to build relationships, influence and gain resource from across the organisation

Ability to motivate, coach and mentor in a sales environment

Outstanding executive level leadership ability demonstrated by directing high performing teams to exceed their goals in a complex selling environment

Developed long term customer relationships and driven a focus on customers across a business

Experience of working with legal software products

Software/Solution sales management experience

Skills Required:

Results driven
Customer orientation
Excellent presentation, communication (oral and written) , negotiation and interpersonal skills and capability to apply these skills to all audiences
Strong managerial and leadership skills , including developing and mentoring sales teams
Advanced deal structure skills
Strategic thinking, solid analytical and problem solving skills
Relationship management skills and cross business collaborative approach

Requirements Required:

Bachelor’s degree or equivalent work experience required. An advanced degree is preferred.

Significant experience of successful direct sales and account management experience with successful financial management or ERP software sales and team management.

Experience selling to large law firms and/or professional service firms with a strong working knowledge of legal time and billing software related applications.

Ability to travel approximately 40-50% of the time.

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Sales Family Group
Primary Location: London, GB
Other Locations:
Organization: L LLF Elite
Schedule: Full-time
Education Level: None
Job Type: Standard
Shift: Day Job
Travel:
]]>Tue, 11 Jun 2013 05:00:00 GMThttp://jobs.thomsonreuters.com/job/London-Director-of-Sales%2C-UK-Elite-Job-HI/2655216/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/London-Director-of-Sales%2C-UK-Elite-Job-HI/2655216/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Client Account Manager
ID:JREQ001725

Description

Primary Objective(s)


The Client Account Manager is primarily responsible for meeting quota through selling ProLaw Software solution upgrades, timekeeper upgrades, and training and implementation services to assigned accounts. Responsibilities also include meeting specific monthly and quarterly sales activity measurements, such as client calls, discussions/demos, leads, and revenue generation. There will also be sales campaign support and some administrative duties and as required.



Division/Group/Role


Elite is a leading developer of integrated information solutions for professional services firms worldwide. Elite is part of Thomson Reuters and is a premier provider of financial and practice management systems to the legal industry and to other professional services markets, including accounting, marketing services, and management and IT consulting.

Elite develops proven software solutions and delivers expert professional services that help customers enhance their core business competencies and sharpen their strategic focus. Headquartered in Los Angeles, Elite maintains offices in Albuquerque, Auckland, Boston, Calgary, Hong Kong, London, Minneapolis, New York, Philadelphia, Singapore and Sydney. More than 60% of the AmLaw 100 and Global 100 law firms and nearly 30% of the top CPA firms rely on Elite solutions to manage their business.



Key Responsibilities
- Sell software and timekeeper upgrades and training and implementation services to assigned accounts and up-sell offerings to existing accounts, promote new offerings and support lead generation activities
- Provide accurate forecasting, tracking and reporting on opportunities and new business activity
- Manage assigned accounts to assure user acceptance and adoption
- Provide technical assistance and integration support in pre-sales activities
- Ability to explain additional services offered to ProLaw Clients
- Manage the follow-up process after performing a demonstration by providing pricing and implementation documentation
- Be the primary customer contact, advocate and interface and share customer ideas and feedback with management
- Participate in trade shows, customer presentations and demos
- Ability to travel approximately 10% of the time
- Provide marketing support and additional sales coverage as needed

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Qualifications and Experience
- Bachelor’s degree in business, sales or related or equivalent work experience required
- 2+ years successful sales experience in a related environment with demonstrated effective selling skills and techniques
- Understanding of business-to-business relationships, ability to present to senior-level executives, working knowledge of legal industry and information delivery systems
- Excellent communication skills, both written and verbal
- Strong PC skills, including Microsoft Office and experience with a Customer Relationship Management system for forecasting, tracking, and account management
Knowledge and Skills
- Software Demonstration skills
- Negotiation skills
- Sales and customer service skills
- Ability to communicate effectively over the phone and in person
- Ability to keep timely and accurate customer records
- Ability to organize work
- Ability to work in team environment and be able to work independently
- Self-starter

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Sales Family Group
Primary Location: CA, UNITED STATES OF AMERICA
Other Locations:
Organization: L LLF Elite
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift: Day Job
Travel: Yes, 10 % of the Time
]]>Wed, 12 Jun 2013 05:00:00 GMThttp://jobs.thomsonreuters.com/job/California-Client-Account-Manager-Job-SD/2659539/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/California-Client-Account-Manager-Job-SD/2659539/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Senior Software QA Engineer
ID:JREQ001720

Description

Primary Objective(s)

We are seeking a Senior Quality Assurance Engineer with experience testing complex software systems as part of an agile (Scrum) software development team. The ideal candidate will have a strong knowledge of QA industry practices and proven experience working as a senior member of a quality assurance team. Experience with automated testing tools and procedures is required. Experience testing financial, banking, accounting or legal case management applications a strong plus.

Division/Group/Role


Elite is a leading developer of integrated information solutions for professional services firms worldwide. Elite is part of Thomson Reuters and is a premier provider of financial and practice management systems to the legal industry and to other professional services markets, including accounting, marketing services, and management and IT consulting.

Elite develops proven software solutions and delivers expert professional services that help customers enhance their core business competencies and sharpen their strategic focus. Headquartered in Los Angeles, Elite maintains offices in Albuquerque, Auckland, Boston, Calgary, Hong Kong, London, Minneapolis, New York, Philadelphia, Singapore and Sydney. More than 60% of the AmLaw 100 and Global 100 law firms and nearly 30% of the top CPA firms rely on Elite solutions to manage their business.

Key Responsibilities
- Participate in the test planning process for the software lifecycle from inception through implementation and maintenance, including reviews of iterative specs, architecture, designs, and code, to make a positive impact on the functionality, quality, and testability of key features.
- Work with QA team members, business analysts and software development to implement test driven development (TDD) strategy within scrum framework using Microsoft Visual Studio tools.
- Design and implement automated tests for functional, load, and scalability testing.
- Supervise, provide technical guidance and mentorship for junior team members, both local and offshore. Allocate resources and schedule tasks.
- Analyze existing software implementations and review existing tests for improvement, define additional tests for existing features as needed.
- Read, understand and use information from user stories to guide the QA team in designing and writing test cases for new features.
- Find, trace, and thoroughly identify defects; generating defect reports; working with QA team members and developers to help troubleshoot and resolve defects; and verifying corrective actions taken by the team.
- Review and update existing test procedures and suggest improvements, work with team and QA Management to update procedures.
- Investigate and recommend tool use, process improvements, and industry innovations.
- Provide accurate and timely status reports of current work progress.

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Required Qualifications, Experience, Knowledge and Skills
- BS in computer science, computer information system and/or related fields, OR verifiable equivalent industry experience testing complex software applications.
- Minimum 5 years QA experience testing complex software applications.
- Ability to create and execute functional test cases and test plans, and review test cases and plans written by other team members.
- Proficient with relational databases, with a proven ability to write SQL queries; comfortable using SQL to validate data and generate test data sets.
- Experience using a primary computer language (such as VB.NET, JAVA, C/C++/C#, Javascript).
- Experience with Test Automation tools (Coded UI, SilkTest, Selenium, QTP, etc).
- Experience with Microsoft Exchange Server, CRM systems, IIS, Microsoft SQL Server, Windows networking.
- Proven ability to provide time estimates for tasks, set and meet deadlines, achieve goals and objectives within those estimates.
- Excellent verbal and written communication skills, proven ability to seamlessly work with people in remote locations via chat, phone, and web.
- Must be highly detail oriented with an ability to independently research and learn new concepts and technologies quickly.Desired Knowledge & Qualifications
- Working knowledge of test management systems such as SilkCentral Test Manager (SCTM), Microsoft Test
- Manager (MTM) or HP Quality Center preferred.
- Experience using Microsoft Visual Studio tools (Visual Studio 2010 or 2012, TFS, Microsoft Test Professional, Microsoft Test Manager) for test creation and execution.
- Working knowledge of defect tracking and work item management systems such as Microfocus StarTeam, Microsoft TFS or similar.
- Experience testing financial enterprise, banking, accounting systems such as SAP or legal applications a plus.
- Development experience in VB.Net or C# are also a strong plus.

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Technology Development Family Group
Primary Location: CA, UNITED STATES OF AMERICA
Other Locations:
Organization: L LLF Elite
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift: Day Job
Travel: No
]]>Wed, 12 Jun 2013 05:00:00 GMThttp://jobs.thomsonreuters.com/job/California-Senior-Software-QA-Engineer-Job-SD/2659541/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/California-Senior-Software-QA-Engineer-Job-SD/2659541/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Business Development Consultant, ContactNet
ID:JREQ001334

Description

Primary Objective(s)

The Business Development Consultant, ContactNet is responsible for providing value-added service to the internal customer by serving as a business evangelist for the ContactNet product line and promoting best practices to ensure a successful implementation.

Division/Group/Role


Elite is a leading developer of integrated information solutions for professional services firms worldwide. Elite is part of Thomson Reuters and is a premier provider of financial and practice management systems to the legal industry and to other professional services markets, including accounting, marketing services, and management and IT consulting.

Elite develops proven software solutions and delivers expert professional services that help customers enhance their core business competencies and sharpen their strategic focus. Headquartered in Los Angeles, Elite maintains offices in Albuquerque, Auckland, Boston, Calgary, Hong Kong, London, Minneapolis, New York, Philadelphia, Singapore and Sydney. More than 60% of the AmLaw 100 and Global 100 law firms and nearly 30% of the top CPA firms rely on Elite solutions to manage their business.



Key Responsibilities

Has in-depth understanding of how relationships can be leveraged as a shared resource across teams for marketing, business development and sales activities.

Actively participates in all phases of projects or specific phases of larger projects.

Works as part of a project implementation team to ensure successful deployment and ongoing adoption of systems

Conduct business analysis and provide recommendations to demonstrate product value and support renewals

Work with client teams ranging from IT staff to Executive level stakeholders to coordinate activities and streamline product adoption

Provide guidance and best practices related to the use of the product, including development of appropriate collateral

Has Marketing and/or Business Development and/or Sales specific knowledge and understands the business operations and systems to consult with internal and external customers.

Identifies opportunities to provide custom solutions to the customer.

Assists with the recommendations to business or new product owner, documentation of analytical results, and with the presentation of these elements to customers.

Provides market or business information from the field to appropriate Marketing and Product Management groups to assist product development.

Trains end users and customer development staff in the functionality of products.

Provides on-site and/or telephone support (e.g. customer inquiries, requests for ad hoc reporting assistance, miscellaneous research, advice on analytic methods) and training to customer.

Attends to the change control procedure gaining agreement for revisions to the project from project stakeholders.

Supports multiple clients and/or business units on adoption and ongoing use of ContactNet

Works on one or more small to large, moderately complex projects that require increased skill in multiple technical environments and disciplines.

Impact is within the immediate project team but is more usually across multiple projects.

Accountable for the quality of own work, delivered within agreed procedures and timeframes.

Accountable for management of own time, and coaching/mentoring more junior team members.

Owns some project deliverables and will coordinate bounded areas of project work

Decisions taken are made within guidelines set by others with some independent decision making.

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Required Qualifications, Experience, Knowledge and Skills

5+ years customer service and relationship management experience

Technical experience (functional)

Experience in a consultancy life cycle

Project management experience

Sales, Marketing and/or Business Development related product knowledge

Advanced knowledge of particular area of Thomson Reuters technology and products (or equivalent) desired

Sound consulting skills

Sound analytical and problem management skills

Analysis and modeling skills

Ability to work with virtual teams to successfully deliver projects

Sound understanding of project management principles and risk management
Verbal and written communication skills

Ability to communicate effectively with various internal and external teams - good client facing and telephone skills

Technically aware, able to quickly learn a products and understand business value.

Business operations and systems knowledge

Basic awareness of project delivery

Proven legal specific experience beneficial

Desired Knowledge & Qualifications

Degree level qualification

Post-graduate qualification an advantage.

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Professional & Consulting Services Family Group
Primary Location: MA, UNITED STATES OF AMERICA
Other Locations:
Organization: L LLF Hubbard One
Schedule: Full-time
Education Level: None
Job Type: Standard
Shift: Day Job
Travel:
]]>Wed, 12 Jun 2013 05:00:00 GMThttp://jobs.thomsonreuters.com/job/Massachusetts-Business-Development-Consultant%2C-ContactNet-Job-SD/2659078/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Massachusetts-Business-Development-Consultant%2C-ContactNet-Job-SD/2659078/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Lead Software Engineer
ID:JREQ001706

Description

Primary Objective(s)

As a Lead Software Engineer at Elite, you will design, develop and troubleshoot software for Elite's next generation of software development platform and applications. These Web-based products are developed using state of the art technologies including Microsoft.NET, Microsoft SQL Server and XML technologies. We are looking for a highly motivated individual who will take ownership of the software throughout the entire development process.

The ideal candidate will possess strong development and problem solving skills. They must also possess excellent written and oral communication skills. They must be self-motivated and deliver on commitments within the established timelines.

Key Responsibilities
- Interpret software requirements in order to design and implement software as defined by business analysts.
- Gain a complete understanding of development framework and guidelines and apply to daily software development.
- Translate software design into measureable task and tie estimates. Track time against those tasks on a weekly basis.
- Seek innovative solutions to problems and make recommendations for implementations.
- Establish and maintain good working relationships with developers in various office locations.

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Qualifications, Experience, Knowledge and Skills
- 8+ years of total software development experience.
- 5+ years experience in C# or VB.Net
- 5+ years experience in web development using ASP.NET and XSLT
- 5+ years of full life-cycle software development experience
- Experience with MS Visual Studio 2010.
- Innovative problem solving, design and testing skills.
- Strong oral and written communication skills, as well as strong interpersonal skills.

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Technology Development Family Group
Primary Location: CA, UNITED STATES OF AMERICA
Other Locations:
Organization: L LLF Elite
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift: Day Job
Travel: No
]]>Wed, 12 Jun 2013 05:00:00 GMThttp://jobs.thomsonreuters.com/job/California-Lead-Software-Engineer-Job-SD/2659538/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/California-Lead-Software-Engineer-Job-SD/2659538/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS