http://jobs.thomsonreuters.com/feeds/data-center-manager-job-description/ Custom RSS Feed for data-center-manager-job-description Sat, 25 May 2013 14:52:44 GMT en-us /sites/thomson-reuters/images/logo.jpg http://jobs.thomsonreuters.com/feeds/data-center-manager-job-description/ 720 Title:Technology Analyst - Data Center Planning
ID:TEC00028283

Description

Team & position overview:

Thomson Reuters is a leading provider of integrated information solutions for legal, financial, tax and accounting, scientific, and healthcare organizations. The Data Center Operations (DCO) organization provides shared infrastructure, software, and services for Thomson Reuters’ business units worldwide. An exciting and dynamic organization, DCO ensures the operational efficiency and effectiveness of critical business systems, establishes technology infrastructure standards, and provides systems support and enhancements for Thomson Reuters’ businesses.

This Technology Analyst will join the Data Center Planning Group and will be responsible for the support of technology projects, initiatives, and daily accountabilities of the regional teams.
They will be able to operate independently with direction from the Regional Manager and deliver high quality and timely work.
The ideal candidate will challenge operational procedures to ensure we are completing work the most efficient way possible.

Major areas of accountability:
-Typical responsibilities may include data mining, trend analysis, metric and report production, process maturity and compliance assessment, process flow charting, and iterative process activities (e.g. validity checks, change reviews, data quality checks, process reviews,).
-Engages with stakeholders for process development, implementation, and support.
-Coordinates business-as-usual and ad hoc activities to improve service and/or reduce cost.
-Assists in large scale projects and supports optimization and data center clearance activities.
-Coordinates small projects with guidance from management.
-Uses requirements and change control processes in execution of daily responsibilities.
-May provide routine status updates and/or coordinate reoccurring meetings.
-May interact with stakeholders (possibly international), team members, and management within or across organizations for the purpose of communication, collaboration, and influencing.
-Recommends process and tool improvements.
-Ensures that documented requirements meet quality standards.
-Works with internal/external functional teams in order to gather and document requirements.
-Provide delivery dates to stakeholders and maintain communication with those stakeholders during the delivery stage of initiatives.
-Ensure that relevant documentation is completed correctly and provide general administrative oversight for small projects and pieces of work.
-Ensure that the execution of small projects complies with relevant departmental processes.

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Knowledge and skills:
-4+ years of related work experience.
-Background in engineering, process data management, or service management in a medium size complex technology environment.
-Possesses some experience in a specific process and/or functional technology area.
-Working knowledge of data center environments.
-Ability to elicit cooperation from a wide variety of sources: management, business unit contacts, and data center peers.
-Ability to effectively prioritize and execute in a high-pressure environment.
-Excellent interpersonal skills including the ability to work with individuals at all levels in the organization – strong relationship building abilities.
-Ability to work effectively with diverse styles, skills, and abilities and across cultures.
-Strong good English communication skills - written and verbal communications skills.
Nice to have skills and experience:
-ITIL certification or a strong familiarity with the ITIL framework preferred.
-Prior experience with Thomson Reuters data centers a plus

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Technology Operations
Primary Location: Bangkok, TH
Other Locations:
Organization: Tech - Data Center Operations
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel:
]]>Thu, 09 May 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/Bangkok-Technology-Analyst-Data-Center-Planning-Job/2588700/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Bangkok-Technology-Analyst-Data-Center-Planning-Job/2588700/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Facilities Data Center Technician - Building Engineer (3rd shift, 8pm-8am)
ID:TEC00028642

Description

Critical Services Engineering Technician

Primary Objectives:
Professionally deliver a variety of technical services and operational support that is required to provide a highly reliable data center environment. This complex and dynamic global data center operates 24x7 and is the foundation from which our business operates.

This is a 3rd shift position requiring individuals to work 8pm-8am.

Major Areas of Accountabilities:
- Maintain and repair the numerous mechanical, electrical, security and fire protection systems found in our sophisticated data center environment. These facility systems support the mission critical Information Technology systems (servers, mainframes and storage) that are used to operate the business. (25%)
- Assist with the proper installation of computer and networking systems within the data center. The installation of these systems is usually performed at night and on weekends. This work must be completed with the highest degree of accuracy, professionalism and attention to detail in order to meet overall site reliability requirements. (10%)
- Coordinate, inspect and verify the work of external contractors and technicians. All work must be completed in a safe, effective and reliable manner. (10%)
- Perform necessary testing and commissioning on all new components, equipment and systems that are installed in the data center environment. Investigate and troubleshoot problems with equipment to determine root cause of breakdown/failure (10%)
- Use of instruments such as volt/ohm meter, laptop computer, oscilloscope, amp meter and power analyzer on a consistent basis to assist with maintenance, troubleshooting and repair. Operate a variety of power equipment and power tools to perform required duties. (10%)
- Interacts with all parts of the organization to respond to a variety of service requests. Perform any and all work, apparent or assigned, to prevent accidents, business interruption and/or customer dissatisfaction. (10%)
- Inspect, monitor, document and report the condition of the numerous systems that make up the data center facility. This is done to ensure the proper operation of the entire data center system. Proficiency in the use of the numerous building/system automation and monitoring systems is critical. (5%)
- Provide on “on-call” coverage during nonworking hours to answer questions and/or respond to emergency situations. This is accomplished via a company provided cell phone and laptop computer. (5%)
- Read, comprehend and work from complex technical information (i.e. blueprints, sketches, building plans and schematics) pertaining to electrical and mechanical systems that serve the data centers. Use safety equipment as required and comply with all safety programs and training. (5%)
- Oversight and management of outside vendors working in the facilities. (10%)
We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Minimum requirements:
- Minimum of High School diploma.
- Class A Journeyman certification.
- CFC certification.
- Strong mechanical aptitude.
- General knowledge of HVAC and plumbing systems.
- Basic computer skills. Windows, Microsoft Office.
- Proficient with Building Automation Systems.
- Proficient with Electrical Power Monitoring Systems.
- Willingness to work overtime and any shift in support of a 7x24 operation.
- This position will be required to work a combination of days / nights / weekends.
Knowledge and Skills/Previous experience (Minimum requirements):
- Extensive (7+ years) electrical and mechanical experience.
- Ability to work independently.
- Comprehension of common predictive and preventative maintenance techniques.
- Ability to lift 50 pounds.
- Proven discretionary judgement with ability to resolve both routine and non routine issues.
- Attention to detail with an ability to follow through on project objectives.
- Proven communication skills and exceptional service attitude.
- Ability to work in a team based environment with other facilities and technology professionals.
- Demonstrated ability to handle a multi-tasking environment.
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2014 fiscal year (October 1, 2013-September 30, 2014).

Do you want to use your passion for technology to help build the knowledge economy? Are you interested in challenging and cutting edge technology projects?
In the Thomson Reuters "Tech Careers" iPad app, our technologists from around the world provide personal insight into projects they’ve worked on. They talk about the ideas, practical problem solving, open dialogue and knowledge sharing - and how the breadth of our business helps their diverse and evolving careers.
Interested in helping build and develop the world's leading source of intelligent information for businesses and professionals? The app also shares our latest technology vacancies globally.

Learn how our technologists help build the knowledge economy.
Download our Tech Careers iPad app

Job: Technology Operations
Primary Location: Eagan, MN, US
Other Locations:
Organization: Tech - Data Center Operations
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel:
]]>Thu, 23 May 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/Eagan-Facilities-Data-Center-Technician-Building-Engineer-%283rd-shift%2C-8pm-8am%29-Job-MN-55120/2616251/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Eagan-Facilities-Data-Center-Technician-Building-Engineer-%283rd-shift%2C-8pm-8am%29-Job-MN-55120/2616251/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Data Center Technician (Shift Work)
ID:TEC00028240

Description

Data Center Technician supports the successful installation, cabling and implementation of product systems, networks and M&E services in Thomson Reuters Data Center. The Technician will be assigned projects, work orders, and shift coverage. In addition they will be called on to perform smart hands services and warehouse functions for internal customers.

This position is required to work Sunday - Friday, 11pm-7am.

Essential Day-to-Day Responsibilities:
- Monitors, installs, and manages systems and network infrastructure within the Data Center.
- Depending on location and size of Data Center, may also be responsible for the remote monitoring and managing of other subordinate Data Centers during its unmanned hours.
- May produce, contribute to and maintain documentation, as well as, assist in the delivery of appropriate documentation.
- Will provide smart hands and warehouse services as required.
- Must be able to work any shift and an alternate work week which could include weekends.
- May be assigned, on a rotational basis, to be on call during periods when site in not covered.We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Education:
- Bachelor degree or equivalent on-the-job experience
Required Skills and Necessary Experience:
- ITSM / ITIL foundation level certifications or strong on-the-job experience.
- Familiarity wth HP ServiceCenter, Working knowledge of Windows, Solaris, Cisco, or Telco devices.
- Possess College degree pr 4 years in 24x7 IT operations environment.
- Must be able to have flexibility to work around the clock and provide on call support on a rotational basis for off-hours support.
- Excellent written and oral communications skills.
- Mandatory: Good problem-solving skills, Excellent written & verbal communication skills.
- Good inter-personnel skills
- Ability to promote a cooperative work environment by presenting a professional and responsive attitude.
- Ability to act rapidly and logically under pressure, and make effective use of others in resolving problems.
- Customer and service focused, with determination to meet their needs.
- Some technical expertise on IT products and technologies.
- Able to lift 50+ lbs to rack mount devices in systems cabinets/racks
- Ability to bend, stretch and climb to run cabling both overhead and under floor
- Familiarity with network cabling standards (TIA/EIA) and structured cabling
- Familiar with racking different types of equipment (eg. SUN, HP, IBM, Cisco, etc?) within a data center environment
- Basic understanding of Mechanical and Electrical infrastructure within a Data Center environment
Desired Skills and Necessary Experience
- Familiarity with ISO27001 / ISO 9001
Certifications:
- ITSM / ITIL foundation level certifications or strong on-the-job experienceAt Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2014 fiscal year (October 1, 2013-September 30, 2014).

Do you want to use your passion for technology to help build the knowledge economy? Are you interested in challenging and cutting edge technology projects?

In the Thomson Reuters "Tech Careers" iPad app, our technologists from around the world provide personal insight into projects they’ve worked on. They talk about the ideas, practical problem solving, open dialogue and knowledge sharing - and how the breadth of our business helps their diverse and evolving careers.

Interested in helping build and develop the world's leading source of intelligent information for businesses and professionals? The app also shares our latest technology vacancies globally.

Learn how our technologists help build the knowledge economy.

Download our Tech Careers iPad app

Job: Technology Operations
Primary Location: Piscataway, NJ, US
Other Locations:
Organization: Tech - Data Center Operations
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: No
]]>Thu, 02 May 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/Piscataway-Data-Center-Technician-%28Shift-Work%29-Job-NJ-08854/2578477/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Piscataway-Data-Center-Technician-%28Shift-Work%29-Job-NJ-08854/2578477/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Senior Solutions Designer
ID:TEC00027815

Description

OVERVIEW

The Senior Solutions Designer will provide technical leadership, collaborate with business owners to create hardware solution designs/configurations, collaborate with engineering teams within Data Center Operations, and provide ownership for delivering necessary design artifacts on behalf of Thomson Reuters business units.

You will collaborate with business unit based stakeholders, Data Center Architects, and development/operations engineers to understand and document their current and future infrastructure needs.
The position requires a broad background in data center infrastructure disciplines (e.g. database, network, platform, real time, storage, middleware, Microsoft infrastructure technologies) and the ability to partner with a variety of roles.

MAJOR AREAS OF ACCOUNTABILITY
Leadership & Communication:
-Ability to prioritize and manage concurrent projects, work independently, demonstrate initiative, and communicate effectively with various roles
-Effective as part of a cross-functional team to achieve a common goal
-Ability to maintain a positive and cooperative attitude in sometimes stressful situations
-Effective at working with others to derive requirements, communicating standards, defining and documenting complex system configurations
-Ability to mentor and develop talent within a team
-Ability to lead and take command of meetings
-Effective at building strong collaborative relationships based on mutual respect
-Act as a change agent to continually improve processes and procedures

Primary Responsibilities:
-Deliver high quality hardware solutions that meet the needs of our Businesses
-Provide infrastructure design expertise that allow our business units to fully utilize Data Center Operation Capabilities
-Coordinate requirements gathering, create low-level designs, document designs, and provide guidance to other technology areas within Data Center Operation on hardware solutions
-Provide ownership of the detailed design phase for hardware requests into the Data Center
-Provide ownership of detailed design covering all shared infrastructure technologies including LAN, WAN, Security, platforms, storage, and management systems.
-Facilitate meetings with various roles within the businesses and Data Center
-Assist with problem resolution of implemented hardware deployments before they are turned over to the business owner
-Provide reviews of various hardware solutions for validity and accuracy

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

QUALIFICATIONS
-Bachelor's Degree or higher in Computer related field.
-2+ years experience leading large complex projects.
-7+ years experience in data center infrastructure area is a plus.
-Strong understanding of a data center infrastructure discipline (e.g. database, network, platform, real time, storage, middleware, Microsoft infrastructure technologies).
-Understanding of Network, Storage, Server and Virtualization Technologies.
-Understanding of service-oriented architecture, design patterns, and standards.
-Adept at researching, discovering, developing, and designing technology solutions.
-Experienced with creating scalable, highly available systems.
-Strong analytical and troubleshooting skills.
-Ability to set scope and deliver quality results.
-Strong English communication skills.
-Strong interpersonal skills supported by expressive oral and written communication styles.

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Technology Operations
Primary Location: Bangkok, TH
Other Locations:
Organization: Tech - Data Center Operations
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: No
]]>Fri, 17 May 2013 03:00:00 GMThttp://jobs.thomsonreuters.com/job/Bangkok-Senior-Solutions-Designer-Job/2538994/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Bangkok-Senior-Solutions-Designer-Job/2538994/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Manager, Portfolio Manager - Data Center
ID:PRO00008799

Description

The person will be responsible for managing a portfolio of Financial & Risk infrastructure projects within the Data Centre Operations organisation. Initially, this role will be focused on the Eikon portfolio.

Key portfolio management responsibilities will include: Managing project intake into the portfolio; managing escalation from the project managers working on the portfolio; ensure accurate reporting of the status of all projects within the portfolio; ensuring that all projects are being run in accordance with the groups best practice; proactive management of business unit and data center roadmaps (and their intersection) along with responsibility for tracking & management of relevant infrastructure budget.

Key project management responsibilities will be: accurately capturing requirements for new infrastructure; Working within a matrix organisation to progress the design, development, testing and rollout of new infrastructure; Ensuring that the rest of the organisation is able to support and utilize the new infrastructure.

Essential Responsibilities:
- Proactive management, effective control, leadership and responsibility for the delivery of the portfolio.
- Provides leadership on all aspects of the portfolio in order to ensure successful delivery.
- Ensures that all projects within the portfolio are managed in accordance with the groups best practice & processes.
- Delivers projects within the constraints of scope, time and cost to agreed levels of quality, within the organisation’s project management framework.
- Identifies, assesses and manages risks to the success of the project.
- Ensures the communication channels and processes are in place to notify key stakeholders so that plans can be amended and the necessary action taken.
- Effectively manage project team conflicts, build collaborative partnerships with stakeholders, and commitment to make decisions
- Estimates costs, timescales and resource requirements for the successful completion of each project to agreed scope and constraints.
- Prepares and maintains project plans and tracks activities against the plan / budget (including overall portfolio)
- Implement effective communication plan and operating rhythm, including provision of regular and accurate reports.
- Monitors costs, timescales and resources used, and takes action where these deviate from agreed tolerances. Ensures that deliverables are implemented within these criteria.
- Manages change control gaining agreement for revisions from project stakeholders.
- Provides effective leadership to the project team ensuring members are motivated and developing their skills and experience.
- Identifies any problems with sponsorship.
- Develops successful relationships with Data Center and Business stakeholders.
- Acts as a point of contact for business unit stakeholders to progress the delivery of DCO solutions.
- Leads by example, with energy, passion, enthusiasm and acts with integrity.We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Education:
- Bachelor Degree
Required Skills and Experience:
- 3+ years experience of Portfolio or Program Management
- 5+ years experience of Technology Project Management
- Experience of Data Centre Infrastructure deployment
- Excellent Project Management Skills
- Excellent Communication skills
- Excellent Stakeholder management
Desired Skills and Experience:
- Project Management qualification - Prince 2, PMI PMP
- Development lifecycle experience
- ITIL Service Management qualificationAt Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2013 fiscal year (October 1, 2012-September 30, 2013).

Do you want to use your passion for technology to help build the knowledge economy? Are you interested in challenging and cutting edge technology projects?

In the Thomson Reuters "Tech Careers" iPad app, our technologists from around the world provide personal insight into projects they’ve worked on. They talk about the ideas, practical problem solving, open dialogue and knowledge sharing - and how the breadth of our business helps their diverse and evolving careers.

Interested in helping build and develop the world's leading source of intelligent information for businesses and professionals? The app also shares our latest technology vacancies globally.

Learn how our technologists help build the knowledge economy.

Download our Tech Careers iPad app

Job: Project Management
Primary Location: New York City, NY, US
Other Locations:
Organization: Tech - Data Center Operations
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: Yes, 10 % of the Time
]]>Thu, 09 May 2013 02:59:00 GMThttp://jobs.thomsonreuters.com/job/New-York-Manager%2C-Portfolio-Manager-Job-NY-10001/2475248/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/New-York-Manager%2C-Portfolio-Manager-Job-NY-10001/2475248/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Portfolio Manager
ID:PRO00008972

Description

We are looking to add a Portfolio Manager to our Data Center Operations team. This global team interacts directly with key partners in our Financial & Risk business unit and the corporate wide technology teams to manage a number of a large number of projects focused on deploying solutions for the business unit. The Portfolio Manager will manage a number of those projects and act as a key interface point between the Data Center and the business unit; collaborating on roadmaps, budgets and strategy. It’s a critical role to the success of the Data Center team and has excellent visibility into both the F&R business unit and technology areas of Thomson Reuters.

MAJOR AREAS OF ACCOUNTABILITY

Key portfolio management accountabilities will include:

Managing project intake into the portfolio; managing escalation any other project managers working on the portfolio; ensure accurate reporting of the status of all projects within the portfolio; ensuring that all projects are being run in accordance with the groups best practice; proactive management of business unit and data center roadmaps (and their intersection) along with responsibility for tracking & management of relevant infrastructure budget.

Key project management accountabilities will include:

Accurately capturing requirements for new infrastructure; Working within a matrix organisation to progress the design, development, testing and rollout of new infrastructure; Ensuring that the rest of the organisation is able to support and utilise the new infrastructure.

ESSENTIAL RESPONSIBILITIES
- Proactive management, effective control, leadership and responsibility for the delivery of the portfolio.
- Provides leadership on all aspects of the portfolio in order to ensure successful delivery.
- Ensures that all projects within the portfolio are managed in accordance with the groups best practice & processes.
- Delivers projects within the constraints of scope, time and cost to agreed levels of quality, within the organisation’s project management framework.
- Identifies, assesses and manages risks to the success of the project.
- Ensures the communication channels and processes are in place to notify key stakeholders so that plans can be amended and the necessary action taken.
- Effectively manage project team conflicts, build collaborative partnerships with stakeholders, and commitment to make decisions
- Estimates costs, timescales and resource requirements for the successful completion of each project to agreed scope and constraints.
- Prepares and maintains project plans and tracks activities against the plan / budget (including overall portfolio)
- Implement effective communication plan and operating rhythm, including provision of regular and accurate reports.
- Monitors costs, timescales and resources used, and takes action where these deviate from agreed tolerances. Ensures that deliverables are implemented within these criteria.
- Manages change control gaining agreement for revisions from project stakeholders.
- Provides effective leadership to the project team ensuring members are motivated and developing their skills and experience. Identifies any problems with sponsorship.
- Develops successful relationships with Data Center and Business stakeholders.
- Acts as a point of contact for business unit stakeholders to progress the delivery of DCO solutions.
- Leads by example, with energy, passion, enthusiasm and acts with integrity.We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

QUALIFICATION / SKILLS
- 2+ years experience of Portfolio or Program Management
- 3+ years experience of Technology Project Management
- Experience of Data Centre Infrastructure deployment
- Excellent Project Management Skills
- Excellent Communication skills
- Excellent Stakeholder management
- Project Management qualification - Prince 2, PMI PMP desired
- Development lifecycle experience desired
- ITIL Service Management qualification desiredAt Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2013 fiscal year (October 1, 2012-September 30, 2013).

Do you want to use your passion for technology to help build the knowledge economy? Are you interested in challenging and cutting edge technology projects?

In the Thomson Reuters "Tech Careers" iPad app, our technologists from around the world provide personal insight into projects they’ve worked on. They talk about the ideas, practical problem solving, open dialogue and knowledge sharing - and how the breadth of our business helps their diverse and evolving careers.

Interested in helping build and develop the world's leading source of intelligent information for businesses and professionals? The app also shares our latest technology vacancies globally.

Learn how our technologists help build the knowledge economy.

Download our Tech Careers iPad app

Job: Project Management
Primary Location: Eagan, MN, US
Other Locations:
Organization: Tech - Data Center Operations
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: Yes, 10 % of the Time
]]>Sat, 04 May 2013 03:00:00 GMThttp://jobs.thomsonreuters.com/job/Eagan-Portfolio-Manager-Job-MN-55120/2532078/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Eagan-Portfolio-Manager-Job-MN-55120/2532078/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Project Analyst
ID:PRO00008651

Description

The Delivery Planning team within the Data Center Operations (DCO) group are responsible for the successful planning and implementation of technical solutions into the breadth of Thomson Reuters global data centers. This covers a range of key technologies including server (virtual/physical), storage, network, security and management systems. The team has a key focus on driving throughput across the group, reducing time-to-market for the business units who rely on DCO for their infrastructure needs, and also identifying opportunities to optimise or improve current processes and use of technology. This Project Analyst role will be responsible for reporting and analysis of performance across the portfolio of projects, providing insight and identifying trends, systemic issues and opportunities for improvement. The Project Analyst will be expected to be involved with the management of some implementation projects to ensure they understand the challenges and opportunities in more detail, however their bandwidth will be spared to allow a focus on the wider picture.

Essential responsibilities

'- Regular reporting and analysis to provide valuable insight into the performance of the portfolio of DCO projects.
- 'Deep Insights' analysis into specific areas or themes identified.
- Identifying opportunities for improvement, and the key groups who can make those improvements a reality.
- Driving consistency and adherence to standards in reporting and measurement approaches.
- Management of small number of data center implementation projects.
- An ability to question the status quo on a daily basis, interpret multiple data points and link them back to what is happening 'on the ground'.
- Work across multiple teams and disciplines to understand the ecosystem of the technology environment and how it works together.

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications
- Batchelors degree in a relevant discipline that requires analytical thinking and problem solving
- MS Excel
- Project Management experience
- Reporting and analysis within a technology environment
- MS SharePoint (preferred)

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Project Management
Primary Location: London, GB
Other Locations:
Organization: Tech - Data Center Operations
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel:
]]>Sat, 04 May 2013 02:59:00 GMThttp://jobs.thomsonreuters.com/job/London-Project-Analyst-Job/2411322/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/London-Project-Analyst-Job/2411322/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:IT Auditor - Global Data Center
ID:TEC00028370

Description

Job overview:
-Implementation of ISO27001 information Security Management System, security control framework based on ISO27002 code of practice and ISO9001 Quality management system.
-Developing a periodic review & audit plans of ISO9001 and ISO27001 for strategic data centre in Asia, Europe and America, coordinates with other operational staff and local management in order to conduct the internal IT audit in accordance to the program.
-Track and/or close audit of Information Technology (IT) security controls compliant with corporate policies, industry standards such as ISO27001, ISO 9001 and/or regulatory requirements.
-Assist in maintaining the IT security and quality management to ensure that it continually improves and contributes towards the business objectives.
-Document and maintain sufficient, reliable and relevant policies / standards/ guidelines to achieve the control objectives of the ISO certification program.
-Provide data management and information management support for the ISO certification program.

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Required Skill, Knowledge and Experience:
-Bachelor Degree or higher in Information Technology or any relevant fields.
-At least 2 years of working experience in security or IT audit field.
-Excellent commands of both spoken and written English.
-Experience and/or certification in ISO27001 and/or ISO9001 Lead auditor.
-Experience in planning, performing and closing IT audits in the capacity of an external auditor, consultant and/or internal auditor.
-Demonstrate a good understanding of service delivery frameworks, COBIT, and ITIL best practices.
-Demonstrable ability to communicate effectively at all levels both orally and in writing.
-Logical and methodical approach to tasks and problem solving.
-Must be able to work independently.
-Must be able to travel abroad– up to 10 weeks per year. Willing to work in various hours and locations.

Desired Skill, Knowledge and Experience (nice to have)
-Working experience in IT data centre operations for multinational organisation.
-Working experience/knowledge in the ISO 20000.
-Certified Information Systems Auditor (CISA) or equivalent certifications

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Technology Development
Primary Location: Bangkok, TH
Other Locations:
Organization: Tech - Information Security
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel:
]]>Wed, 15 May 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/Bangkok-IT-Auditor-Global-Data-Center-Job/2598129/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Bangkok-IT-Auditor-Global-Data-Center-Job/2598129/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Team Lead, Solutions Designer
ID:TEC00027148

Description

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.



Description

The Team Lead, Solutions Designer position will provide technical and team leadership, collaborate with business owners to create hardware solution designs/configurations, collaborate with engineering teams within Data Center Operations, and provide ownership for delivering necessary design artifacts on behalf of Thomson Reuters business units. The successful candidate will collaborate with business unit based stakeholders, Data Center Architects, and development/operations engineers to understand and document their current and future infrastructure needs. The position requires a broad background in data center infrastructure disciplines (e.g. database, network, platform, real time, storage, middleware, Microsoft infrastructure technologies) and the ability to partner with a variety of roles.

MAJOR AREAS OF ACCOUNTABILITY



Leadership & Communication:
- Ability to prioritize and manage concurrent projects, work independently, demonstrate initiative, and communicate effectively with various roles
- Effective as part of a cross-functional team to achieve a common goal
- Ability to maintain a positive and cooperative attitude in sometimes stressful situations
- Effective at working with others to derive requirements, communicating standards, defining and documenting complex system configurations
- Ability to mentor and develop talent within a team
- Ability to lead and take command of meetings
- Effective at building strong collaborative relationships based on mutual respect
- Act as a change agent to continually improve processes and procedures
- Perform mid-year and annual performance reviews
- Provide compensation recommendations for members of team
- Drive initiatives for improving processes and efficiencies within the team
Primary Responsibilities:

· Deliver high quality hardware solutions that meet the needs of our Businesses

· Provide infrastructure design expertise that allow our business units to fully utilize DCO Capabilities

· Coordinate requirements gathering, create low-level designs, document designs, and provide guidance to other technology areas within DCO on hardware solutions

· Provide ownership of the detailed design phase for hardware requests into the Data Center

· Provide ownership of detailed design covering all shared infrastructure technologies including LAN, WAN, Security, platforms, storage, and management systems.

· Facilitate meetings with various roles within the businesses and Data Center

· Assist with problem resolution of implemented hardware deployments before they are turned over to the business owner

· Provide reviews of various hardware solutions for validity and accuracy

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

QUALIFICATIONS
- Bachelor's Degree in Computer related field.
- experience leading projects and teams
- solid experience in at least one data center infrastructure area
Knowledge and Skills
- Strong understanding of a data center infrastructure discipline (e.g. database, network, platform, real time, storage, middleware, Microsoft infrastructure technologies).
- Understanding of Network, Storage, Server and Virtualization Technologies.
- Understanding of service-oriented architecture, design patterns, and standards
- Adept at researching, discovering, developing, and designing technology solutions.
- Experienced with creating scalable, highly available systems
- Strong analytical and troubleshooting skills.
- Ability to set scope and deliver quality results.
- Strong interpersonal skills supported by expressive oral and written communication styles
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, colour, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Technology Operations
Primary Location: London, GB
Other Locations:
Organization: Tech - Data Center Operations
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel:
]]>Fri, 17 May 2013 03:00:00 GMThttp://jobs.thomsonreuters.com/job/London-Team-Lead%2C-Solutions-Designer-Job/2491542/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/London-Team-Lead%2C-Solutions-Designer-Job/2491542/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Systems Administrator
ID:TEC00028186

Description

Thomson Reuters Tax and Accounting is looking for an experienced Systems Administrator to join their Customer Systems Team! The Systems Administrator position will be located in Ann Arbor, MI and will provide day to day support of the infrastructure supporting the customer-facing WebServices product line operating at Thomson Reuters Data Centers in Eagan, MN, Atlanta, GA, Docklands, UK, and also cloud-based environments. Working closely with the Thomson Reuters Data Center Operations teams and local development teams, the Customer Systems Administrator will help ensure the Web Services offerings are achieving stated objectives.

Primary Responsibilities:
- Participates in the strategy, planning, and architecture of new server environments, storage and data management, application deployment, and security solutions/vulnerability remediation for all Web Services infrastructure.
- Performs daily tasks relative to the operational support of all Web Services infrastructure. These tasks include monitoring and application availability, software releases, backups and restores, scheduled and non-scheduled maintenance.
- Maintain effective working relationships with Thomson Reuters Data Center and Development staff.
- Work directly with vendors on new hardware and software evaluations and implementations.Secondary Responsibilities:
- Work to resolve technical issues escalated from other teams and / or Web Services Customers.
- Respond to, and resolve alerts from server monitoring systems to ensure Web Services application availability 24 x 7.
- Documentation of systems architecture and administrative processes.
- Work with management to provide regular status reports. We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications
- Bachelor’s degree in Computer Science or equivalent experience
- 3 years experience performing Systems Administration on the Windows Server platform
- Experience in Linux Administration a plus
- Must have experience with one or more of the following:
- Implementing and maintaining Microsoft SQL Server 2005 or newer
- Implementing and maintaining Microsoft Exchange Server 2007 or newer
- Implementing and maintaining clustered servers using Microsoft Clustering Services
- Must have a working understanding of networking, including a fundamental understanding TCP/IP, DNS, DHCP, routing, switching, firewalls, and LAN/WAN troubleshooting
- Experience delivering and supporting enterprise level web based applications to external customers.
- Excellent Communication Skills.
- Experience with systems that connect to central storage devices, NAS or SAN.
- Professional certifications such as MCSE or CCNA are a plus At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Technology Operations
Primary Location: Ann Arbor, MI, US
Other Locations:
Organization: Tax&Acctg Professional
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel:
]]>Tue, 30 Apr 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/Ann-Arbor-Systems-Administrator-Job-MI-48103/2573390/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Ann-Arbor-Systems-Administrator-Job-MI-48103/2573390/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Data Centre Technician
ID:TEC00028549

Description

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Position overview and responsibilities

This role is in support of Data Centre Operations for Proximity Services based in Fareham where the aim is to deliver service to the best possible standard for all infrastructure and processes managed within the data centre. The Data Centre technician will be responsible for providing technical assistance and overall support to our customers on a shift system providing cover from 08:00 to 20:00 Monday to Friday.
There is a requirement for weekend working to fit with business requirements.

The Data Centre Technician will also be responsible for the installation of racks, housing, network and computer equipment. Each Data Centre technician is also responsible for managing and implementing installations as required, including shelves, power strips, rails, cable management and customer IT equipment. When required identify issues with the hardware or cabling, which can include replacing internal components and testing, tracing and labelling of cabling.

Liaising with counterparts within the company globally and 3rd parties, on hardware related issues and processes.

The Data Centre Technician will also share responsibility for upholding the standards of tidiness, cleanliness, security, asset information and installation standards within the computer suites.

Qualifications

Required skills, knowledge and experience

Computer engineering experience and knowledge in order to achieve optimum methods of working

Cabling experience and knowledge, in order to achieve optimum methods of working.

Highly motivated individual, with a positive & pro-active attitude to work.

Willingness to make changes to improve operational efficiency through innovation, process and procedures, adopting and adapting ideas and practices from elsewhere.

Ability to act rapidly and logically under pressure and making effective use of others in resolving problems.

Capable of working with the minimum of supervision.

Good written and verbal communication skills (English).

Good working knowledge of Outlook, Word and Excel

Excellent team skills, with an ability to listen and contribute to discussions and meetings.

Customer and service focused, with determination to meet their needs.

Desired skills, knowledge and experience

ITIL Accreditation

Thomson Reuters Product Knowledge

Experience of HP Service Manager 7

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Technology Operations
Primary Location: Fareham, GB
Other Locations:
Organization: Tech - Data Center Operations
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel:
]]>Thu, 16 May 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/Fareham-Data-Centre-Technician-Job/2601000/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Fareham-Data-Centre-Technician-Job/2601000/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Lead Solutions Designer (Available at multiple US based locations)
ID:TEC00028467

Description

The Lead Solutions Designer position will provide technical leadership, collaborate with business owners to create hardware solution designs/configurations, collaborate with engineering teams within Data Center Operations, and provide ownership for delivering necessary design artifacts on behalf of Thomson Reuters business units. The successful candidate will collaborate with business unit based stakeholders, Data Center Architects, and development/operations engineers to understand and document their current and future infrastructure needs. The position requires a broad background in data center infrastructure disciplines (e.g. database, network, platform, real time, storage, middleware, Microsoft infrastructure technologies) and the ability to partner with a variety of roles.

This position could work out of any of the following Thomson Reuters US based locations: Eagan, MN, NYC, Rochester, NY, Carrollton, TX or Chicago, IL.

MAJOR AREAS OF ACCOUNTABILITY



Leadership & Communication:
- Ability to prioritize and manage concurrent projects, work independently, demonstrate initiative, and communicate effectively with various roles
- Effective as part of a cross-functional team to achieve a common goal
- Ability to maintain a positive and cooperative attitude in sometimes stressful situations
- Effective at working with others to derive requirements, communicating standards, defining and documenting complex system configurations
- Ability to mentor and develop talent within a team
- Ability to lead and take command of meetings
- Effective at building strong collaborative relationships based on mutual respect
- Act as a change agent to continually improve processes and procedures
Primary Responsibilities:
- Deliver high quality hardware solutions that meet the needs of our Businesses
- Provide infrastructure design expertise that allow our business units to fully utilize DCO Capabilities
- Coordinate requirements gathering, create low-level designs, document designs, and provide guidance to other technology areas within DCO on hardware solutions
- Provide ownership of the detailed design phase for hardware requests into the Data Center
- Provide ownership of detailed design covering all shared infrastructure technologies including LAN, WAN, Security, platforms, storage, and management systems.
- Facilitate meetings with various roles within the businesses and Data Center
- Assist with problem resolution of implemented hardware deployments before they are turned over to the business owner
- Provide reviews of various hardware solutions for validity and accuracyWe are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

QUALIFICATIONS
- Bachelor's Degree in Computer related field.
- 2 plus years experience leading large complex projects
- 7 plus years experience in at least one data center infrastructure area
Knowledge and Skills
- Strong understanding of a data center infrastructure discipline (e.g. database, network, platform, real time, storage, middleware, Microsoft infrastructure technologies).
- Understanding of Network, Storage, Server and Virtualization Technologies.
- Understanding of service-oriented architecture, design patterns, and standards
- Adept at researching, discovering, developing, and designing technology solutions.
- Experienced with creating scalable, highly available systems
- Strong analytical and troubleshooting skills.
- Ability to set scope and deliver quality results.
- Strong interpersonal skills supported by expressive oral and written communication stylesAt Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2013 fiscal year (October 1, 2012-September 30, 2013).

Do you want to use your passion for technology to help build the knowledge economy? Are you interested in challenging and cutting edge technology projects?

In the Thomson Reuters "Tech Careers" iPad app, our technologists from around the world provide personal insight into projects they’ve worked on. They talk about the ideas, practical problem solving, open dialogue and knowledge sharing - and how the breadth of our business helps their diverse and evolving careers.

Interested in helping build and develop the world's leading source of intelligent information for businesses and professionals? The app also shares our latest technology vacancies globally.

Learn how our technologists help build the knowledge economy.

Download our Tech Careers iPad app

Job: Technology Operations
Primary Location: Eagan, MN, US
Other Locations: USA-Carrollton-2395 Midway Rd,Carrollton,Texas,United StatesUSA-Rochester-50 Broad Street,Rochester,New York,United StatesUSA-Chicago-1 N Dearborn,Chicago,Illinois,United StatesUSA-New York-195 Broadway,New York,New York,United States
Organization: Tech - Data Center Operations
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: No
]]>Fri, 10 May 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/Eagan-Lead-Solutions-Designer-%28Available-at-multiple-US-based-locations%29-Job-MN-55120/2591904/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Eagan-Lead-Solutions-Designer-%28Available-at-multiple-US-based-locations%29-Job-MN-55120/2591904/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Lead Contract and License Analyst
ID:TEC00028008

Description

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Position overview

The role of Data Center Operations Vendor Management is to support Data Center Operations in day-to-day leverage of vendor agreements. To derive full value from Data Center engagement with Vendors by bridging across Finance, Sourcing and Technology to identify and capitalize on opportunities and manage risks. To contribute to overall Thomson Reuters vendor management and strategy efforts. Data Center Operations spans 110 individual countries, consisting of 9 strategic data centers and over 140 sites.

Key to this position will be your ability to
apply your expert understanding of contract terms and conditions and software license models to support Vendor Management and ITAM efforts —the objective is to understand, communicate, and manage operational implications of contract terms and conditions and licensing models.
Also, the ability to understand DCO’s existing business processes, key drivers and measures of success, and the short and long term direction of DCO’s technology to translate into requirements for contract and licensing terms, balancing current state with desired future state to form strategy.
Finally, being able to answer questions and provide education for working within our agreements in a timely fashion.

Responsibilities

-

Accountable to understand multiple, complex contracts and license models and related terms, and to support efforts to maximize operational effectiveness, compliance, and strategy within such agreements.
-

Expert in installation and use rights and conditions, license metrics and counting rules, virtualization and cloud concepts, and interpretation of any and all Software, Hardware, SaaS, and ASP agreements, including licenses used internally and those in Thomson Reuters products.
-

Partner with the ITAM to ensure that processes are in place to operationalize new and existing agreements.
-

Partner with the contract negotiation team to provide information on current terms, conditions, and licensing models, and form strategy to progress from current state to desired future state.
-

Monitor agreements for awareness of key upcoming events and communicate the operational implications of such events.
-

Based on requirements, evaluate, acquire and implement contract management tools

and processes.
-

Serve as escalation point for the License Fulfillment process where exceptions or questions emerge.
Use expertise to address questions, and know when to engage Legal to assist in making decisions.
-

Receive notice of software license changes and lead assessment of operational implications of such changes
-

Partner with Sourcing and Vendor Management Leads to assess contracts portfolio for strategic vendors, identifying, communicating, and managing risks and opportunities existing across the portfolio, including but not limited to contracts consolidation, conflicting terms, bundled pricing, etc.
-

Must have a solid understanding of the client’s existing business processes, the key drivers and measures of success of the business, and the short and long term direction of the business and technology

Qualifications

Qualifications
- Bachelor’s degree in a related field (computer science, business, engineering, or legal) or equivalent in education and work experience
- Good experience in licensing and/or contract management and strong years experience of combined experience in the areas of IT, asset procurement, contract management or configuration management
- Experienced in managing projects or a portfolio of vendor initiatives with an understanding of general technologies available in the market place environment
- Articulate
- Analytical, with an eye for detail
- Excellent communication and presentation skills with
demonstrated ability of presenting license information relative to business and technology scenarios
- Ability to lead, work with, or be part of integrated cross functional procurement teams working across geographies, cultures and time zones.
- A self-starter with the ability to drive for results with very little direction.

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Technology Operations
Primary Location: London, GB
Other Locations:
Organization: Tech - Data Center Operations
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel:
]]>Wed, 15 May 2013 02:59:00 GMThttp://jobs.thomsonreuters.com/job/London-Lead-Contract-and-License-Analyst-Job/2549141/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/London-Lead-Contract-and-License-Analyst-Job/2549141/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Lead Contract & License Analyst (Eagan or NYC)
ID:TEC00027999

Description

The role of Data Center Operations Vendor Management is to support Data Center Operations in day-to-day leverage of vendor agreements. To derive full value from Data Center engagement with Vendors by bridging across Finance, Sourcing and Technology to identify and capitalize on opportunities and manage risks. To contribute to overall Thomson Reuters vendor management and strategy efforts. Data Center Operations spans 110 individual countries, consisting of 9 strategic data centers and over 140 sites.

Key to this position will be your ability to apply your expert understanding of contract terms and conditions and software license models to support Vendor Management and ITAM efforts —the objective is to understand, communicate, and manage operational implications of contract terms and conditions and licensing models. Also, the ability to understand DCO’s existing business processes, key drivers and measures of success, and the short and long term direction of DCO’s technology to translate into requirements for contract and licensing terms, balancing current state with desired future state to form strategy. Finally, being able to answer questions and provide education for working within our agreements in a timely fashion.

Responsibilities
- Accountable to understand multiple, complex contracts and license models and related terms, and to support efforts to maximize operational effectiveness, compliance, and strategy within such agreements.
- Expert in installation and use rights and conditions, license metrics and counting rules, virtualization and cloud concepts, and interpretation of any and all Software, Hardware, SaaS, and ASP agreements, including licenses used internally and those in Thomson Reuters products.
- Partner with the ITAM to ensure that processes are in place to operationalize new and existing agreements.
- Partner with the contract negotiation team to provide information on current terms, conditions, and licensing models, and form strategy to progress from current state to desired future state.
- Monitor agreements for awareness of key upcoming events and communicate the operational implications of such events.
- Based on requirements, evaluate, acquire and implement contract management tools and processes.
- Serve as escalation point for the License Fulfillment process where exceptions or questions emerge. Use expertise to address questions, and know when to engage Legal to assist in making decisions.
- Receive notice of software license changes and lead assessment of operational implications of such changes
- Partner with Sourcing and Vendor Management Leads to assess contracts portfolio for strategic vendors, identifying, communicating, and managing risks and opportunities existing across the portfolio, including but not limited to contracts consolidation, conflicting terms, bundled pricing, etc.
-Must have a solid understanding of the client’s existing business processes, the key drivers and measures of success of the business, and the short and long term direction of the business and technology
We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Qualifications
- Bachelor’s degree in a related field (computer science, business, engineering, or legal) or equivalent in education and work experience
- 3 years experience in licensing and/or contract management and at least 6-8 years of combined experience in the areas of IT, asset procurement, contract management or configuration management
- Experienced in managing projects or a portfolio of vendor initiatives with an understanding of general technologies available in the market place environment
- Articulate
- Analytical, with an eye for detail
- Excellent communication and presentation skills with demonstrated ability of presenting license information relative to business and technology scenarios
- Ability to lead, work with, or be part of integrated cross functional procurement teams working across geographies, cultures and time zones.
- A self-starter with the ability to drive for results with very little direction.
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2014 fiscal year (October 1, 2013-September 30, 2014).

Do you want to use your passion for technology to help build the knowledge economy? Are you interested in challenging and cutting edge technology projects?

In the Thomson Reuters "Tech Careers" iPad app, our technologists from around the world provide personal insight into projects they’ve worked on. They talk about the ideas, practical problem solving, open dialogue and knowledge sharing - and how the breadth of our business helps their diverse and evolving careers.

Interested in helping build and develop the world's leading source of intelligent information for businesses and professionals? The app also shares our latest technology vacancies globally.

Learn how our technologists help build the knowledge economy.

Download our Tech Careers iPad app

Job: Technology Operations
Primary Location: Eagan, MN, US
Other Locations: USA-New York-195 Broadway,New York,New York,United States
Organization: Tech - Data Center Operations
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel:
]]>Fri, 17 May 2013 03:00:00 GMThttp://jobs.thomsonreuters.com/job/Eagan-Lead-Contract-&-License-Analyst-%28Eagan-or-NYC%29-Job-MN-55120/2554097/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Eagan-Lead-Contract-&-License-Analyst-%28Eagan-or-NYC%29-Job-MN-55120/2554097/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Operations Controllers
ID:TEC00028544

Description

Operations Controllers

Controllers provide a great service to our internal and external customers, by monitoring and managing data centre systems and services, to maximize availability, to alert internal and external customers to outages, escalating service affecting issues as appropriate and to restore services as quickly as possible through own efforts, or through appropriate referral.

Accountable for monitoring, managing systems and network infrastructure within the Data Center or a Service Desk. Depending on location and size of Data Center, is also responsible for the remote monitoring and managing of other subordinate Data Centers during its unmanned hours. Local although may be called on to travel and work on projects in other geographical areas. Works in technical area with moderate or low levels of complexity and diversity, or in an assistive capacity for more complex areas. Accepts and conforms to plans and direction of the group, following any new initiatives. The Technician role can relate to a technically biased or coordinator biased role and may be developed within either disciplines. Will typically operate in an assistive capacity alongside a more senior member of the appropriate discipline. Manage Technicians workload on a day to day basis.

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

University degree or equivalent, preferably in Computer Science/Technology or Engineering.

In depth knowledge of computer systems and networks. Logical and methodical approach to problem solving. Ability to communicate with staff at all levels in both written and verbal formats. Must be able to work under pressure and to exacting timescales.. ITSM / ITIL foundation level certifications or strong on-the-job experience.

Highly motivated individual, with a positive & proactive attitude to work, and willingness to make changes to improve operational efficiency through innovation, process and procedure, and adopting and adapting ideas and practices from elsewhere. Ability to act rapidly and logically under pressure, and make effective use of others in resolving problems. Customer and service focused, with determination to meet their needs.

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Technology Operations
Primary Location: Creve Coeur, MO, US
Other Locations:
Organization: F&R DP Desktop Technology Ops
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: No
]]>Fri, 17 May 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/Creve-Coeur-Operations-Controllers-Job-MO-63141/2603632/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Creve-Coeur-Operations-Controllers-Job-MO-63141/2603632/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Sr. Data Center Project Manager (Tax & Accounting)
ID:PRO00009158

Description

This Sr. Project Manager (PM) will join the Tax & Accounting Portfolio team within DCO and will be responsible for the successful delivery of data center infrastructure projects for this $2B Business Unit. As a critical resource, the Sr. PM will be responsible for driving all aspects of small and large, cross-functional projects around the globe.

Essential Day-to-Day Responsibilities:
- Collaborate with business owners, Technology management, and other project managers to align project deliverables with business goals and expectations.
- Define project success criteria and review throughout the project life cycle.
- Translate complex business requirements into technical solutions.
- Develop and track schedules, technical and business requirements, and risk mitigation plans.
- Contribute to the ongoing development of best practices and simplification of tools and processes.
- Independently operate in a culturally diverse environment, adapting communication style, procedures, and approaches as necessary.

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Education:
- Undergraduate degree in a related field preferred

Required Skills:
- 6 or more years of related work experience including 4+ years of project management experience with large technical projects in a data center environment, accustomed to interfacing with experts in one or more of the following core operating technologies: server, storage, network, database mgmt, system mgmt).
- Ability to think analytically, define problems and frame solutions.
- Ability to understand and interact with technically-oriented team members.
- Demonstrated soft skills, including experience in facilitation, diplomacy, and conflict resolution.
- Ability to understand and interact with technically-oriented team members.
- Excellent written and verbal communications skills.
- Demonstrated soft skills, including experience in facilitation, diplomacy, and conflict resolution.
- Ability to think creatively and to contribute to both strategic and tactical decisions.
- Ability to work effectively with diverse styles, skills, and abilities and across cultures.

Any Certifications Required:
- PMP Desireable

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2014 fiscal year (October 1, 2013-September 30, 2014).

Do you want to use your passion for technology to help build the knowledge economy? Are you interested in challenging and cutting edge technology projects?
In the Thomson Reuters "Tech Careers" iPad app, our technologists from around the world provide personal insight into projects they’ve worked on. They talk about the ideas, practical problem solving, open dialogue and knowledge sharing - and how the breadth of our business helps their diverse and evolving careers.
Interested in helping build and develop the world's leading source of intelligent information for businesses and professionals? The app also shares our latest technology vacancies globally.

Learn how our technologists help build the knowledge economy.
Download our Tech Careers iPad app

Job: Project Management
Primary Location: Eagan, MN, US
Other Locations: USA-Carrollton-2395 Midway Rd,Carrollton,Texas,United States
Organization: Tech - Data Center Operations
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel:
]]>Thu, 09 May 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/Eagan-Sr_-Data-Center-Project-Manager-%28Tax-&-Accounting%29-Job-MN-55120/2589184/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Eagan-Sr_-Data-Center-Project-Manager-%28Tax-&-Accounting%29-Job-MN-55120/2589184/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:VP, IT Asset Management (Eagan, Carrollton or Plano)
ID:TEC00027584

Description

VP, IT Asset Management - Eagan, MN or Carrollton, TX or Plano, TX

Role Description


This role is responsible for developing a world class Information Technology Asset Management (ITAM) across Thomson Reuters. This includes strategically managing the ITAM framework and set of processes for tracking and managing the financial, physical, licensing and contractual aspects of IT assets throughout their lifecycle. ITAM is rapidly evolving from a basic asset inventory monitoring and reporting role to a core discipline. As ITAM continues to mature, its ability to deliver accurate and timely financial management data and insight will become its core value proposition and increasingly strategic to senior executive management. This role is responsible for expanding ITAM’s purview to include the “why” behind technology spend across the entire organization and cost structures and their underlying cost drivers.

Major Objectives and Areas of Accountability
- Continuously drive improvement of core inventory data and processes (always revaluating which assets need to be tracked and managed, and improving data quality or processes).
- Drive to expand ITAM beyond its current state, and begin to focus on the next level of maturity.
- Coordinate and validate data required to enforce existing contract terms and licensing.
- Lead the team in gathering cost information, which requires collaboration with finance and procurement, as access to their systems and processes as needed.
- Own the coordination and validation of cross-organizational cost information.
- Software asset management and license compliance.
- Lease or depreciation management.
- Create agile ITAM solutions to support virtual, capacity based and cloud computing models.
- Oversee inventory management, which requires collaboration with the operations department.
- Asset lifecycle management, including providing accurate and timely supporting data to enable optimal decisions on asset deployment, management, and retirement/disposition.
- Oversee the ITAM discipline across the organization to ensure process integration is effective by using governance and metrics to make certain there is accountability.
- Provide spend and demand management information to assist in: vendor negotiations, cost analysis, supplier relationships, budget and forecasting exercises, asset portfolios, and chargeback information based on asset consumption.
- Provide asset reports to identify and quantify financial effects on application upgrades to provide a complete view.
- Provide information to manage the production asset portfolio (vs. assets used by a business or a specific project) to improve visibility of asset life cycle management across IT and business units.
- Provide accurate asset costing data to the organization’s service catalog to help the business units associate a cost with each IT service catalog element.


Responsibility for Work of Others
- Directs the performance and development efforts of the entire asset management team.
- Works with team members to define career development plans and ensures the resources are available for them to progress according to the plan.
- Conducts performance reviews, recommends candidates for promotion and manages performance improvement plans as necessary.
Financial Responsibility
- Manage significant budgetary responsibilities.
- Share asset information to executive leadership, and use such information to make recommendations on how to control and optimize hardware and software costs and mitigate related risks.

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Requirements
- Bachelor's degree and 15+ years of relevant experience, at least 5 years of which is in a senior management capacity.
- Local Candidates to the Eagan, Minnesota office or our Carrollton/Plano offices in Texas are preferred - Sponsorship NOT available for this role, nor is relocation assistance.
- Experience leading & operating on a global scale.
- Strong knowledge of the ITAM processes, procedures and structure.
- Strong knowledge of data center operations, software, and related functions.
- Ability to build professional relationships with others.
- Strong communication and leadership skills (written and verbal).
- Strong business acumen, leadership skills, with the ability to build relationships with and influence all levels.
- Results orientation with proven ability to mobilize and energize large, complex cross-functional teams.
- Proven ability to work with competing resources.
- Strong conflict and problem solving skills.
- Ability to present information in a variety of different formats and influences all levels of the organization, especially executives.

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Technology Operations
Primary Location: Eagan, MN, US
Other Locations: USA-Carrollton-2395 Midway Rd,Carrollton,Texas,United StatesUSA-Plano-6653 Pinecrest Drive,Plano,Texas,United States
Organization: Tech - Data Center Operations
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift:
Travel: Yes, 10 % of the Time
]]>Thu, 16 May 2013 02:59:00 GMThttp://jobs.thomsonreuters.com/job/Eagan-VP%2C-IT-Asset-Management-Job-MN-55120/2489347/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Eagan-VP%2C-IT-Asset-Management-Job-MN-55120/2489347/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Senior / Network Engineer (Data Center)
ID:TEC00028424

Description

This is a key role that responsible for Thomson Reuters LAN network globally, specific to EIKON infrastructure, our core product serve worldwide customers. We are looking for an expert in network area to manage complex global network (over 10,000 switches, and over 1,000 pairs of firewalls) and experienced in corporate culture with strong English and communication skill to cooperate with internal customer and colleagues in US, and UK.

This role will work on various network hardware/software but biased towards Cisco Routers, Switches and Load balancers and to ensure that network devices are implemented, maintained and highly available as deployed for the business' applications. This role is a global role and required to produce documentation for all Thomson Reuters sites.

Brief Job Description
- Work closely with Network Architect to understand and comply with Network architectural standards.
- Work closely with Solution Architect, and Product Architect or developer to understand the business requirement.
- Work closely with project management teams to ensure that project deliverables are understood and timescales are met.
- Translate business requirement to detail or Low Level network design.
- Produce a detailed documentation set that includes implementation instructions for handover to implementation resources, implementation of configuration on customer-facing devices.
- Act in the capacity of a senior network engineer working on tasks, incidents, projects throughout the Thomson Reuters datacenter networks per approved change window and architectural guidelines.
- Update/maintain all documentation requested by management and will be tasked with improving such documentation as required
We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Required Qualifications:
- 2-15 years experience in Enterprise or complex network environment.
- Hands-on experience in Network / switching / routing.
- Knowledge of Checkpoint Firewall is an advantage.
- Strong or excellent communication skill in English.
- Able to work in Global environment and culture, with flexible hour concept.
Desired Qualifications (nice to have):
- Familiarity with ITIL processes is a plus.
- CCNA, CCNP, CCIE, CCDA and CCDP are nice to have.
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Technology Operations
Primary Location: Bangkok, TH
Other Locations:
Organization: Tech - Data Center Operations
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: No
]]>Wed, 15 May 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/Bangkok-Senior-Network-Engineer-%28Data-Center%29-Job/2598219/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Bangkok-Senior-Network-Engineer-%28Data-Center%29-Job/2598219/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Problem Analyst
ID:TEC00028355

Description

Position Overview

This role is within the Problem Management area of the Data Centre Operations Business Unit. The successful applicant will work closely with our technical Support and Development teams along with our customers to ensure that all Priority 1 and 2 Incidents are Problem Managed through to closure.

Responsibilities:
-Work closely with technical teams, around the world, to identify root cause and drive required action to remove known errors from the infrastructure or provide suitable workarounds in order to prevent recurrence.
-Managing assigned problems from incidents identified within Thomson Reuters Data Centres.
-Track down outstanding actions and report back to Problem Analysts status
-Provide analysis and reports on progress of error removal.
-Work as part of a global team.
-Conduct proactive trend analysis.

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Qualification:
-Bachelor's Degree or higher in Computer Science, Computer Engineering or related field.
-Minimum 3 years' experience in an IT field. Experience in Data Centers or Service Management would be an advantage.
-Good knowledge of MS-Windows OS, MS-Office.
-Fundamental computer networking skills.
-Logical with strong analytical skills.
-Excellent Communication skills, clearly and precisely both verbally and in writing.
-Strong English language skills - understanding, speaking and writing.

Desired Skills (Nice to have)
-Knowledge of Information Technology Infrastructure Library (ITIL) best practice processes
-Experience of working in a busy and complex IT organisation.
-Experience of Service Management Tool sets including Service Manager 7 or above

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Technology Operations
Primary Location: Bangkok, TH
Other Locations:
Organization: Tech - Data Center Operations
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel:
]]>Tue, 07 May 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/Bangkok-Problem-Analyst-Job/2584068/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Bangkok-Problem-Analyst-Job/2584068/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Operations Manager
ID:TEC00028536

Description

Operations Manager

Manages the activities and personnel of the computer center. Ensures the operation is in accordance with established procedures and practices. Monitors performance of computing equipment. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. Roles can have an internal or external client focus. May involve company-hosted, Web-enabled solutions or may include project-based jobs in conjunction with Professional Services.

Help ensure the reliability and availability of systems and services to meet agreed service levels. Incident Management, Incident Coordination and Incident Communication ownership for all incidents on portfolio of infrastructures / shared services. Reduction in the number of problems being escalated to 2nd level through improved skills and processes. No service outages caused by first line controller / operator error. Staff management of controllers, ensuring that appropriate level of resources and skills are present for each shift. Ensure appropriate skills and manning levels are available on shift to ensure the provision of service. Responsible for staff resources and data centre infrastructure during nights and at weekends. Cross training conducted to enable improved resource utilisation and realise economies of scale. Management and ownership of 1st level problem diagnosis, escalation and restoration of service.

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

University degree or equivalent, preferably in Computer Science/Technology or Engineering.

Good experience in a diverse and complex business operations. Some experience in IT Data Center or Service Desk operations management experience. In depth working knowledge and experience with ITSM, specifically Incident, Problem and Change Management Past working experience with the ITIL and ISO frameworks (or equivalent processes and certifications) Basic awareness of facilities management. Keen interest in learning and expanding knowledge of Operating systems, protocols, Thomson Reuters applications and products, and in pursuing a career within Operations

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Technology Operations
Primary Location: Creve Coeur, MO, US
Other Locations:
Organization: F&R DP Desktop Technology Ops
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: No
]]>Fri, 17 May 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/Creve-Coeur-Operations-Manager-Job-MO-63141/2603633/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Creve-Coeur-Operations-Manager-Job-MO-63141/2603633/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS