http://jobs.thomsonreuters.com/feeds/crm-coordinator-job-description/ Custom RSS Feed for crm-coordinator-job-description Sun, 19 May 2013 11:25:28 GMT en-us /sites/thomson-reuters/images/logo.jpg http://jobs.thomsonreuters.com/feeds/crm-coordinator-job-description/ 720 Title:Sales Business Associate
ID:SAL00010047

Description

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

A proactive sales/operations support role with strong interpersonal skills that focuses on supporting sales through problem resolution, process support, technical assistance, new starter on-boarding, and lead routing and support.



Major Areas of Accountability:


- Serves as a primary resource for sales and account management teams to understand content/product offerings, business policies, commissions, order processing, credits, promotions, incentives and procedures and assists in problem solving all issues.
- Provide ongoing support for daily CRM matters including support for renewal processing, change requests and responding to end-user inquiries
- Identify opportunities for improvements in sales process efficiency and effectiveness; partners with CRM Operations to develop and implement solutions
- Partners with Sales Development to conduct process, sales tool, product, policy training to sales professionals
- Respond to Sales queries, answer how to questions; submit enhancement request to CRM Operations; log all helpdesk queries in case management system
- Respond to queries (e.g. how-to, who-to), provide process documentation (e.g., renewals workflow, govt workflows, SSR contracts, etc.); log all helpdesk queries in case management system
- Leverage SFDC dashboards and other tools to monitor status on leads, opportunities, contracts and renewals to ensure the sales cycle is progressing in accordance with business objectives
- New starter set-up on SFDC and other relevant systems; orientation to SFDC and execute on key start up processes (e.g. territory/account owner changes, SFDC dashboard setup, etc.)
- Support training for Sales reps including new starter training, training on initiatives in partnership with CRM Operations and Sales Training & Development; activities may include training material development for Learning Management System, conducting virtual and live training sessions
- May provide logistical support for national and regional sales meetings and other events as needed.
- Assign marketing leads to proper sales queue, work closely with MOA to improve leads receive; monitoring of lead quality in partnership with Marketing teams

Qualifications

Qualifications/Experience:
- BA/BS degree
- Experience working with Salesforce or similar CRM system
- Strong aptitude and working knowledge of business systems.
- Experience with coordinating projects and leading cross-functional teams.
- Solid business acumen of Thomson Reuters customer base, products, systems and end-to-end processes.
- Excellent problem-solving and analytical skills with the ability to apply knowledge and creativity to resolve standard and complex client issues, improving service offerings.
- Strong communication skills (written, oral, presentation) with the field, account management, customers, and internal management.
- Ability to listen effectively and obtain necessary information in order to do business successfully within the business sectors.
- Strong organizational skills
- Ability to work in a team environment as well as independently with minimum supervision.
- Must possess knowledge of business products, pricing, policies, and contracts.
- Ability to lead a large project without significant supervision.
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Sales
Primary Location: London, GB
Other Locations:
Organization: IP & Science Finance
Schedule: Full-time
Education Level:
Job Type: Temporary Work
Shift:
Travel:
]]>Fri, 17 May 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/London-Sales-Business-Associate-Job/2603234/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/London-Sales-Business-Associate-Job/2603234/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Sales Business Associate
ID:GEN00000859

Description

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Job Summary:

A proactive sales/operations support role with strong interpersonal skills that focuses on supporting sales through problem resolution, process support, technical assistance, new starter on-boarding, and lead routing and support.



Responsibilities:


- Serves as a primary resource for sales and account management teams to understand content/product offerings, business policies, commissions, order processing, credits, promotions, incentives and procedures and assists in problem solving all issues.
- Provide ongoing support for daily CRM matters including support for renewal processing, change requests and responding to end-user inquiries
- Identify opportunities for improvements in sales process efficiency and effectiveness; partners with CRM Operations to develop and implement solutions
- Partners with Sales Development to conduct process, sales tool, product, policy training to sales professionals
- Respond to Sales queries, answer how to questions; submit enhancement request to CRM Operations; log all helpdesk queries in case management system
- Respond to queries (e.g. how-to, who-to), provide process documentation (e.g., renewals workflow, govt workflows, SSR contracts, etc.); log all helpdesk queries in case management system
- Leverage SFDC dashboards and other tools to monitor status on leads, opportunities, contracts and renewals to ensure the sales cycle is progressing in accordance with business objectives
- New starter set-up on SFDC and other relevant systems; orientation to SFDC and execute on key start up processes (e.g. territory/account owner changes, SFDC dashboard setup, etc.)
- Support training for Sales reps including new starter training, training on initiatives in partnership with CRM Operations and Sales Training & Development; activities may include training material development for Learning Management System, conducting virtual and live training sessions
- May provide logistical support for national and regional sales meetings and other events as needed.
- Assign marketing leads to proper sales queue, work closely with MOA to improve leads receive; monitoring of lead quality in partnership with Marketing teams

Qualifications
- BA/BS degree
- Experience working with Salesforce or similar CRM system
- Strong aptitude and working knowledge of business systems.
- Experience with coordinating projects and leading cross-functional teams.
- Solid business acumen of Thomson Reuters customer base, products, systems and end-to-end processes.
- Excellent problem-solving and analytical skills with the ability to apply knowledge and creativity to resolve standard and complex client issues, improving service offerings.
- Strong communication skills (written, oral, presentation) with the field, account management, customers, and internal management.
- Ability to listen effectively and obtain necessary information in order to do business successfully within the business sectors.
- Strong organizational skills.
- Ability to work in a team environment as well as independently with minimum supervision.
- Must possess knowledge of business products, pricing, policies, and contracts.
- Ability to lead a large project without significant supervision.
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: General Operations
Primary Location: Singapore, SG
Other Locations:
Organization: IP & Science Finance
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift:
Travel: No
]]>Sun, 21 Apr 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/Singapore-Sales-Business-Associate-Job/2558278/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Singapore-Sales-Business-Associate-Job/2558278/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Knowledge Network Trainee
ID:ADM00005185

Description

Intern

Financial & Risk provides information and transactions solutions for financial professionals worldwide, as well as end-to-end solutions for Governance, Risk & Compliance activities. We enable professionals to connect and perform by: Offering news, information, analytics, transaction workflow and community, building, operating and connecting to trading venues.
The Knowledge Network team is responsible for giving eTrainings and Webinars to all of our TR Financial and Risk Clients, with special emphasis on our Direct Channel and covering all our desktop offerings (i.e. 3000Xtra, Eikon, RTfL, Dealing, T1, Datastream). These interactions with customers will have the following formats: On Demand, Schedulled trainings, Webinars and eLearnings.
Maintain updated our CRM systems and continuously look for new content and functionality to promote among our users. Will also be responsible to contribute in the retention efforts aimed to preserve our desktop footprint accross channels.
Will help and organize Webinars that might be of our users interest on high level importance topics. Excellent customer service orientation required.

- eTrainings, eLernings & Webinars for TR desktop products and Markets. - Siebel & Trust Manintenance and administration. - New content and functionality promotion. - Support and organization of the Client Certification Programme. - Help and support F2F accounts, when required and in coordination with CS. - Share key information with the account team and involved areas.

Qualifications

Mexican, Colombian and Venezuela financial market knowledge

Comunication and teaching skills

Remote training (e Training) Skills.

Phone Skills

Fluent English verbally and written.

Results oriented.

Teamworks skills.

MS Office KnowledgeEducation: Finance, Economy, Administration

Desired Skills:

Facility with techinal topics

3000Xtra Client Certification Program

Knowledge of remote traininf tools.

Central America countries financial market knowledge (i.e. Guatemala, Panama, Costa Rica, El Salvador, Guyana, etc.)

Job: Administration
Primary Location: Distrito Federal, MX
Other Locations:
Organization: GGO LatAm-Northern Unit
Schedule: Full-time
Education Level:
Job Type: Internship
Shift:
Travel: No
]]>Sat, 27 Apr 2013 03:00:00 GMThttp://jobs.thomsonreuters.com/job/Distrito-Federal-Knowledge-Network-Trainee-Job/2213969/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Distrito-Federal-Knowledge-Network-Trainee-Job/2213969/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Financial Analyst
ID:ACC00006566

Description

The Financial Analyst Decision Support is a position based in Beijing. This role is a key member of the finance business support team for China and he / she will be expected to support the key business owners in China. This includes providing information, analysis and recommendations to business managers in the support of strategic and tactical initiatives. The role will also be responsible for the preparation of forecasts and the review and interpretation of company performance against agreed objectives, targets and KPIs.
-Coordinating with OMS, Revenue Assurance and ASC team, to finish month end closing to make sure accurate booking of sales, install, Revenue and cost
-Providing information, analysis and recommendations that support strategic and tactical objectives of business managers.
-Assist in the preparation of business plans / business case analysis for new projects or initiatives.
-Use of Profitability Insight to extract analysis on Profitability by customer / product / geography and an ability to utilize the tool to plan outcomes.
-Project Financials – Provide financial data analysis as well as assisting Project owners to review Project Financials
-Build robust financial models using data from financial systems and other sources, to support business decision and the execution of business objectives.
-Performance measurement – monitoring and evaluating the success factors for an organization. This includes establishing KPIs, Coordinating / collation of such measures and Providing support where necessary to assess the drivers of performance.
-financial Planning – working with business owners to develop quarterly and full year financial plans and setting targets.
-Involvement in ad hoc projects such as customer / product Profitability, assessing new product launches, product migration, and the like.
-Reviewing the monthly financial Performance and Providing variance analysis and other commentary as appropriate.
-Briefing senior managers on the financial Performance and highlighting any material deviations from the expected performance.
-Continue to develop a good knowledge of the sales/Revenue/cost base and Assist managers in the understanding of cost/Revenue drivers

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Education:
Bachelor's Degree with the Major of Finance or accounting

Required skills:
-Mature
-Rich Experience in GL and cost
-Fluent English
-Good communication skills
-Qualified Accountant with at least 3 years of experience in a Finance role, preferable within a Decision support or Management reporting environment.
-Exposure to various tools used such as Profitability Insight, Siebel CRM, Business Objects, MIRA is a plus
-Advanced excel skills.
-Strong financial modeling and analysis skills
-Good interpersonal skills with an ability to challenge effectively

Desired skills:
-Audit or tax and consulting experience preferred
-Knowledge of industry and market

Certifications preferred:
CPA, ACCA,CMA

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Accounting & Finance
Primary Location: Beijing, CN
Other Locations:
Organization: GGO China-Finance
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift:
Travel:
]]>Sat, 18 May 2013 05:31:00 GMThttp://jobs.thomsonreuters.com/job/Beijing-Financial-Analyst-Job/2555398/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Beijing-Financial-Analyst-Job/2555398/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Account Manager - Scientific & Scholarly Research
ID:SAL00009207

Description

Achievement of exceeding sales & retention goals through account development and building strategic relationships with an assigned group of accounts.

Responsible for short and long term objective setting for sales territory as well as developing and executing plans and tactics to meet those objectives for the assigned territory

Coordinate, manage and maintain activities with any essential Thomson Reuters staff needed to achieve annual net new & retention goals.

Products lines and information solutions include web based workflow tools to assist the research, management, analysis and benchmarking process. Enterprise sales also include customizable analytics, content management, and decision support solutions. Content includes journal literature, patent and book information.

Must development and maintain an advanced knowledge of Thomson Reuters products & services and promote these products through Face to Face site visits (40% of time spent in front of customer base), phone calls and e-mails.

Consistent reporting of all customer meetings and site-visits as well as the completion of monthly reports to sales management.

Develop and maintain accurate customer information in Saleforce.com. Generate accurate sales forecasts and performance reporting for senior management.

Act as primary contact for various statewide and regional consortia.

Represent Thomson Reuters at trade shows and conferences.

Qualifications
- Undergraduate Degree required, Masters Degree strongly preferred
- 3 + Years of proven sales success selling into Academic institutions
- Scientific, Research, or Education sales background preferred
- Library industry experience (Publishing, Information Databases, etc.) strongly preferred. Experience with Open URL linking standards, federated searching, institutional repositories and citation bibliometrics is a plus.
- Excellent account management, time management, strategic planning and negotiation skills
- Advanced ability to cultivate long-term sales relationships as well as development of new business
- Outstanding inter-personal, communication leadership and presentation skills required.
- Ambitious self-starter with high energy and motivation
- Strong Knowledge of PC based computer applications including Microsoft office products.
- Proficient in using CRM systems, such as Salesforce.com
- Ability to travel throughout Brazil
- Bi-Lingual requiredWe are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Sales
Primary Location: São Paulo, BR
Other Locations:
Organization: GGO LatAm-IP&S
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel:
]]>Thu, 09 May 2013 02:59:00 GMThttp://jobs.thomsonreuters.com/job/Av-Cardoso-de-Me-Account-Manager-Scientific-&-Scholarly-Research-Job/2475235/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Av-Cardoso-de-Me-Account-Manager-Scientific-&-Scholarly-Research-Job/2475235/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Client Account Manager
ID:SAL00009925

Description

Primary Objective(s)


The Client Account Manager is responsible for two key business streams to existing Elite clients in a given region.

The Client Account Manager sells Elite's add-on products to existing clients in a specific geographical territory. The position is responsible for growing add-on sales within the region by fully managing all sales opportunities to each client and growing year over year total Elite sales. Primary goals and expectations are to develop a Trusted Advisor status with each client by initiating regular meetings, gaining a full understanding of each customer's needs and top issues, gaining access to all C-level decision makers, providing regular updates and promoting Elite products in the firm.

The Client Account Manager also partners to grow 3E sales to existing Enterprise Customers within their region by identifying and qualifying new opportunities and coordinating with the 3E Sales Manager. Primary goals and expectations are to use the Trusted Advisor status to understand and influence the firm's technology and application roadmaps and determine the best timing and fit for 3E. This position would work with the 3E Sales Manager to develop sales strategy, provide ROI models, consistent 3E updates, coordinate presentations, garner feedback and generally facilitate the sales process.



Division/Group/Role


Elite is a leading developer of integrated information solutions for professional services firms worldwide. Elite is part of Thomson Reuters and is a premier provider of financial and practice management systems to the legal industry and to other professional services markets, including accounting, marketing services, and management and IT consulting.

Elite develops proven software solutions and delivers expert professional services that help customers enhance their core business competencies and sharpen their strategic focus. Headquartered in Los Angeles, Elite maintains offices in Albuquerque, Auckland, Boston, Calgary, Hong Kong, London, Minneapolis, New York, Philadelphia, Singapore and Sydney. More than 60% of the AmLaw 100 and Global 100 law firms and nearly 30% of the top CPA firms rely on Elite solutions to manage their business.



Key Responsibilities
- Existing clients - Consistently attain quota assigned to the region throughout the year. Identify, prioritize and close 3E and add-on opportunities (50%)
- Product knowledge and demonstrations - Schedule and perform demonstrations for target accounts. Maintain proficiencies in all Elite add-on products to be able to provide effective and convincing demonstrations (20%)
- Sales Pipeline Management - Manage the regional pipeline and ensure there are an appropriate amount of leads and deals in the pipeline to achieve sales goals(10%)
- Account Development & Marketing - Develop sales strategies and key relationships with regional accounts and leverage relationships when an opportunity arises. Work with Marketing to develop target strategies to increase account spend (10%)
- Accurately forecast sales and maintain valid account opportunity information in the CRM system including deal information, contact information, all sales events and activities and client status (10%)

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Qualifications and Experience
- Bachelor's degree or equivalent work experience required
- 5+ years of successful financial management or ERP software sales experience with a focus on developing and growing existing relationships, preferably in the legal or professional services environment
- Proven track record for achieving sales goals to a client base including, sales attainment, CRM duties, customer satisfaction and product knowledge development
- Experience selling to large law and /or professional services firms
Knowledge and Skills
- Superior communication, presentation, and client management skills
- Strong working knowledge of legal software related to time & billing applications with experience demonstrating secondary applications to a financial system.
- Build and maintain relationships with influencers and decision-makers
- Strong ability to demonstrate software offerings at a detailed level, develop innovative value propositions to maximize sales revenue, and negotiate and close under time and objective pressure
- Ability to work across company boundaries to maintain Trusted Advisor status with customer
- Focused, activity-driven, and technology savvy
- Effective time management and organizational skills
- Proficient in Microsoft Office
- Ability to travel approximately 50% of the time
- A qualifying candidate should live in the territory or a state immediately adjacent to the specified territoryAbility to interact and sell at the
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2014 fiscal year (October 1, 2013-September 30, 2014).

Job: Sales
Primary Location: NY, US
Other Locations:
Organization: L LLF Elite
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: Yes, 50 % of the Time
]]>Thu, 02 May 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/Client-Account-Manager-Job-NY/2578296/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Client-Account-Manager-Job-NY/2578296/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Media Account Manager
ID:SAL00009907

Description

The Middle East and Africa Media team is seeking an Account Manager for its Agency business. The successful candidate will have experience managing executive level relationships and will be able to sell all Reuters products across all disciplines in a media organisation from the newsroom to the treasury department. The sales person must maximize customer satisfaction, manage and grow revenue, and achieve strategic objectives with accounts under their management.

Responsibilities:
- Proactively maintain and build a book of business; build a pipeline and achieve assigned sales and retention objectives,
- Generate new business from existing and new clients by being proactive in finding new opportunities,
- Maintain strong relationships within client organizations at the decision-maker and end-user levels; present a consistent Reuters image to those clients; build high levels of client satisfaction,
- Develop and execute account plans to ensure retention while increasing the share of Reuters business within the account,
- Demonstrate Reuters media services, draw up sales proposals, orders and execute proper client agreements (contracts),
- Achieve assigned sales and retention objectives. Reduce cancellation rate and be able to forecast with accuracy and precision using Trust/Saleforce or equivalent CRM,
- Coordinate the support provided to clients by functions within and outside the team while calling in product and market specialists as appropriate. Proactively engage the client for training in new/old products,
- Ensure appropriate customer satisfaction levels for assigned accounts, including installations, ongoing support, training and invoicing,
- Maintain accurate and up-to-date, in-depth account databases, including but not limited to a good record of sales visits, opportunities and campaigns using Trust/Saleforce,
- Continually build knowledge and skills to keep pace with market trends. Gather feedback on competitor activity to communicate back to the team,
- Compile detailed and accurate sales forecasts for presentation to Sales Management,

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Qualifications:
- BS/BA or equivalent work experience

Required Skills:
- Minimum of 3 years experience in a position with sales responsibility (
preferably within a media company, a competitor or a news agency)
- Demonstrated track record of success in sales and exposure to content licensing
- Ability to create and build relationships
- Strong account planning skills
- Experience with broadcasters, publishers, online aggregators and/or wireless providers would be advantageous
- Knowledge of the media business, technology and the markets Reuters serve
- Ability to coordinate resources and relationships outside of direct line of responsibility
- Excellent listening, negotiation and presentation skills
- Good organizational and time management skills plus self-management skills
- BS/BA or equivalent work experience
- Languages required: English, Arabic, French
(would be an advantage)
- Ability and willingness to travel across the Middle East and North Africa on regular basis is a must
- Knowledge of Trust/Salesforce or equivalent CRM system with ability to forecast and create a steady pipeline

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Sales
Primary Location: Beirut, LB
Other Locations:
Organization: Reuters News Agency
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: Yes, 50 % of the Time
]]>Thu, 16 May 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/Beirut-Media-Account-Manager-Job/2600935/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Beirut-Media-Account-Manager-Job/2600935/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:European Marketing Manager
ID:MAR00003483

Description

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Main Purpose of Job:

The SSR business of IP & Science supports the research ecosystem comprised of universities, academic and governmental research institutions, government departments and policy makers, funding organizations, scholarly publishers and association, researchers, and faculty. The SSR product portfolio; including Wed of Knowledge, InCites and ScholarOne; enable customers to search and discover scholarly information, manage and evaluate research outputs and streamline the peer review process.

The European Marketing Manager is responsible developing and implementing regional marketing plans for Europe in order to meet the strategic go to market objectives of the Scientific & Scholarly Research business.

This position includes supporting the development of the strategy for launch planning, go-to-market programs, and sales readiness as well as overall results-focused execution.

This position will be responsible for named and new products within the classification of Scientific & Scholarly Research.

The role will closely liaise with Sales Leads to deliver thoughtful marketing programs and campaigns that support lead generation, new revenue opportunities and renewal activities. .





Duties and responsibilities:
- Develop marketing communication plans to meet the strategic objectives of the European regional business.
- Plan and implement marketing projects, with agreed deadlines and budget allocation.
- Implement effective marketing campaigns across the marketing mix that support regional branding, customer acquisition and customer retention.
- Track revenues, sales trends and market potential within the region in order to devise and execute marketing programs.
- Develop customer acquisition campaigns to support sales, including vertical market campaigns, product specific promotions and personalized customer communications.
- Oversee creation of all marketing materials for assigned segments, including sales sheets, brochures, competitive product comparisons, case studies, white papers, proposals, presentations, product demos, pod casts, video casts etc.
- Ensure use of appropriate systems (CRM, contact management etc..) to manage, track and report on projects, and provide sales with accurate information about a specific project generating leads.
- Ensure marketing program design and execution is aligned with strategic goals.
- Identify and coordinate opportunities to leverage customer testimonial and case studies.
- Identify, prioritize and support the execution of events, advertisements, sponsorships and exhibits in coordination with centralized service teams.
- Monitor program status and effectiveness. Identify and drive actions to maximize product success.

Qualifications

Knowledge, Skills, and Abilities Required:
- Experienced business-to-business marketing within the Scientific & Scholarly Research market sector.
- Experienced with direct marketing, web marketing, advertising, collateral production and event management.
- Clearly demonstrable experience of preparing tactical marketing plans, working to budget and time deadlines and reporting on ROI.
- Strong project management skills and strength in managing multiple projects/deadlines
- Strong customer orientation.
- Strong facilitation skills.
- Excellent oral and written English communications.
- Well organized and disciplined with regards to policy, procedure and standards.
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Marketing & Communications
Primary Location: London, GB
Other Locations:
Organization: IP & Science Marketing
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: Yes, 25 % of the Time
]]>Wed, 24 Apr 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/London-Europan-Marketing-Manager-Job/2563756/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/London-Europan-Marketing-Manager-Job/2563756/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Account Manager, Trademarks
ID:SAL00010025

Description

Account Manager, Trademarks



Job Summary:

The role of the Account Manager will be an integral member of the Intellectual Property Solutions (IPS) performance and success. The Account Manager is responsible for understanding the customer’s business needs in detail and aligning their needs with appropriate IPS solutions to proactively drive workflow-specific growth and new sales opportunities. This position will focus on maintenance of customer relationships.

The Account Manager will gain a detailed understanding of the intellectual property industry. From this foundation, the Account Manager works to present viable and attractive solutions to client firms.



Duties and Responsibilities:
- Drives revenue growth of IPS products and solutions by meeting or exceeds both new sales and retention goals on monthly and quarterly basis
- Focuses on customer relationships to ensure retention of existing revenue, while widening product usage and increasing the customer penetration for business segment.
- Drives usage and customer satisfaction by upgrading to state of the art platforms, providing ongoing support and training coordination
- Analyzes client needs and develop strategies tailored to each organization.
- Maintains, develops and grows a rigorous pipeline, with accurate forecasting.
- Pursues business opportunities through various prospecting and account development activities.
- Negotiates and closes business segment customer contracts.
- Creates and manages a territory development plan and reports on results.
- Utilizes knowledge of intellectual property to conceive and position value-added solutions to promote business growth in the corporation and to lift growth in IPS revenues.
- Contributes to the development of new sales revenues and client retention by identifying potential sales and retention opportunities, conducting in pre-sales calls, delivering customized presentations, creating written proposals and providing subject-matter expertise.
- Builds strong “trust” relationships with clients, creating trust and confidence at multiple levels, including users, key contacts, managers and business leaders, to increase revenue and sales opportunities.
- Collaborates with internal stakeholder to identify cross-sell opportunities.
- Captures and records customer information and sales activity data into customer relationship management (CRM) system and appropriate business systems
- Maintains and reports regularly on a pipeline of sales activity, revenue forecasts and closing timetables.
- Operates as an integral member of the Regional sales team, contributing skills and knowledge to the development of accounts.
- Obtains competitive information during daily contacts and distributes as appropriate so as to develop sales strategies.
- Proactively work with internal support groups to ensure a coordinated and effective sales effort.
- Assist in establishing product development priorities based on customer experience.
We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

About the IP & Science Business of Thomson Reuters
The IP & Science business is a global provider of information solutions to assist professionals at every stage of research and development and ensure they maintain and extract maximum value from their intellectual assets.

IP & Science is part of Thomson Reuters (www.thomsonreuters.com), the world's leading source of intelligent information for businesses and professionals. Scientific information solutions can be found at thomsonreuters.com.

Qualifications
- Degree required
- Prior intellectual property knowledge and familiarity with the trademark lifecycle is preferred
- Minimum of 4 years sales experience in a consultative selling environment
- Proven track record of developing accounts through proactive prospecting and an understanding workflow and content needs and consistent achievement of targets in a complex sales environment
- Proven consultative sales abilities in these areas: law firms, research and development, competitive intelligence and legal departments of corporations, financial institutions, and consulting organizations
- Knowledge of SPIN and/or Miller Heiman sales methodologies preferred
- Proven ability to work well in a matrix environment, collaborate across multiple departments and influence all levels within an organization; willingness to collaborate and bring in appropriate resources to close sales
- Assimilates new information readily and is able to apply this knowledge within a customer organization
- Ability to consult with and advise customers in order to identify their needs and apply knowledge to understand customer workflows and what is important to their business; including best practice sharing
- Excellent organizational skills-ability to manage multi-stage process pipeline
- Ambitious self-starter with high energy and motivation
- Ability to work independently and as part of a team in a fast-paced, changing environment
- Must have strong presentation, communication, negotiation, interpersonal and time management skills
- Desire to learn and grow with an evolving organization a must. Focus on professional development will be key
- Solid knowledge of computers and business software applications.
- Ability to travel up 50%
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2013 fiscal year (October 1, 2012-September 30, 2013).

Job: Sales
Primary Location: North Quincy, MA, US
Other Locations:
Organization: IP Trademarks
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: Yes, 50 % of the Time
]]>Thu, 16 May 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/North-Quincy-Account-Manager%2C-Trademarks-Job-MA-02171/2601133/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/North-Quincy-Account-Manager%2C-Trademarks-Job-MA-02171/2601133/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Marketing Program Manager
ID:MAR00003353

Description

Overview:
Contribute to the design and implementation of common, global processes and tools for all prioritized sales & marketing programs, with a consistent methodology to track, report and meausure program overall effectiveness.

Responsibilities:
- Definition of Program Requirements
- Process Design
- Process Implementation
- Effectiveness measures
- Closed-Loop Marketing (aggregate findings to continually adapt processes to increase overall effectiveness)
- Lead Marketing strategies and initiatives to drive revenue across the organization.
- Ensure programs follow email compliance guidelines
- Partner with internal clients to lead cross-channel campaign planning and coordinate program execution with Response Marketing team. Analyze and report program results and partner with clients to outline optimal campaign strategies to meet key objectives. Communicate and implement plan changes based on analysis
- Manage marketing strategy and execution across horizontal marketing programs including outlining test programs and refining programs based on campaign results and customer analytics insight. Regularly communicate best practices for marketing across the organization.
- Coordinate updates to executive dashboards to share program impact, key initiative support and key learnings with marketing partners.
- Manage multiple projects simultaneously, in highly matrixed organization, with skill, attention to detail, tenacity, and a focus on results.
- Analyze, assess, and interpret market information, including customer and competitive data, in an online environment.
- Seek opportunities for process improvement across marketing operations

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Required Skills:
- Process design and implementation skills
- Excellent understanding of sales roles, operating rhythm, sales tools and processes and drivers of effectiveness
- Ability to implement initiatives that adhere to a closed-loop marketing strategy
- Logical approach to problem solving and strong analytical skills and techniques
- Ability to initiate and drive improvements
- Use appropriate communications skills (both oral and written) to understand and source information and to build and maintain productive relationships with our internal stakeholders
- Excellent interpersonal skills to influence others in a team matrix environment
- Ability to get things done within a given timeframe
- Strong experience with global applications such as Siebel CRM and salesforce.com
- Strong experience with marketing automations & business intelligence tools and software
- Strong organizational skills

Desired Skills:
- Focusing on customers
- Thinking globally
- Championing innovation
- Collaborating across boundaries

Education:
- Four-year college degree in business or marketing related field. MBA preferred.
- Minimum 8 years experience or 5 years experience with MBA marketing or strategic planning experience with progressive responsibilities and revenue accountability.
- Direct marketing background or proven experience leading metrics driven marketing campaign planning and assessment.
- Proven experience with email marketing, social media and mobile marketing a plus.
- Demonstrated experience in test and iterate approach to optimizing campaign performance.
- Proven experience outlining and executing annual marketing plans.
- Direct experience in the financial field or information industry a plus.

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Marketing & Communications
Primary Location: Amsterdam, NL
Other Locations: USA-New York-3 Times Square,New York,New York,United States
Organization: F&R CESM Marketing Operations
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel:
]]>Fri, 17 May 2013 02:59:00 GMThttp://jobs.thomsonreuters.com/job/New-York-Marketing-Program-Manager-Job-NY-10001/2436950/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/New-York-Marketing-Program-Manager-Job-NY-10001/2436950/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Order Management Specialist
ID:CUS00006795

Description

Overview:
The Order Management Specialist (OMS) is responsible for the entire order life cycle (quote submission, order processing, permissioning, and billing) while providing support to the account team and associated client base. This includes meeting requirements and deadlines in an accurate and timely manner, and ensuring customer satisfaction throughout the quote to billing process. Responsible for the quote to billing process, this function is the main administrative support role for sales and clients. The OMS takes actions to ensure all client positions are accurate for sales reporting, order and billing processing, and client management. The OMS understands full functionality of quote/order management systems. Working closely with clients, sales, and other internal teams – the OMS proactively seeks to meet daily and monthly goals. This role utilizes project management skills in coordination with organizational and relational abilities to promote excellence in teamwork and service.

Responsibilities:
Order Management

- Create, Issue, and Manage the Quote to Billing process
- Work with Sales and Legal as appropriate to prepare contract & applicable side letters, including uploading into document housing systems
- Obtain information required to process order (user data, product reference details, installation details, exchange requests, billing dates, sales codes, billing account contacts)
- Ensure appropriate approvals are in place prior to quote submission
- Ensure any off-line pricing calculators and/or product-specific checklists are completed prior to quote submission
- Verify equipments needs, communication requirements and general client needs, making sure to provide timeframes and set client expectations accordingly
- Escalate all delays to internal departments where interaction is required.
- Implement release of billing for all services and charges
- Ensure DAD changes are communicated to sales and processed per the Global DAD guidelines

Account Maintenance

- Maintain accurate client site billing & location details, and contact/user records on internal systems
- Monitor & cleanse sales order admin database regularly
- Reconcile out of date Opportunities to orders
- Provide timely support and resolutions regarding Data and Compliance issues
- Review Free Trial expiration notices with account teams

Relationship Management

- Establish key client relationships in order to facilitate improved administration and customer satisfaction
- Manage and resolve external & internal queries relating to quote/order status, client account information/permissioning, and compliance issues
- Assist clients with Data Access Declarations
- Partner with relevant groups to participate in pending book meetings, ensuring follow-up actions are completed
- Liaise with sales and clients for issues relating to customer administration issues
- Act as mentor/coach to new hires and existing staff as required

Project Management

- Establish communication between internal and external groups
- Provide timeline and set expectations
- Coordinate orders, permissioning, training, and billing
- Consult with product teams, trainers, and systems support to identify service-impacting issues
- Contribute to new process releases and system enhancements by providing insight and performing tests
- Work with Head Offices and other regional CA groups on global deals
- Provide insight to Global Project Managers to ensure processes and contracts take in to consideration the specific regional requirements
- Work with Sales and Client to identify “time-saving” and “cost-saving” opportunities where need

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Required Skills:
- Degree or relevant work experience.
- English language plus other languages required according to local business requirements
- Good customer service skills
- Ability to grasp technical concepts, understand diverse hardware platforms, operating systems, data communications and networking
- Detail oriented with good analytical skills
- Ability to communicate at all levels and work in a team
- Ability to work independently on multiple activities, showing appropriate level of prioritisation and escalation skills
- Flexibility and an appreciation of a fast-moving and international environment
- 3-5 years customer service experience within Thomson Reuters or relevant industry

Desired Skills:
- Understanding of financial markets or Reuters and Thomson products
- Good understanding of internal admin systems such as CRM, COMPASS
- Understanding of compliance with company practices and methods of working
- Proficiency in office suite and Siebel

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Customer Service & Support
Primary Location: Creve Coeur, MO, US
Other Locations:
Organization: F&R Customer Administration
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel:
]]>Fri, 03 May 2013 03:00:00 GMThttp://jobs.thomsonreuters.com/job/Creve-Coeur-Order-Management-Specialist-Job-MO-63141/2530199/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Creve-Coeur-Order-Management-Specialist-Job-MO-63141/2530199/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Senior Financial Analyst
ID:ACC00006567

Description

The Senior Financial Analyst Decision Support is a position based in Beijing. This role is a key member of the finance business support team for China and he / she will be expected to support the key business owners in China. This includes providing information, analysis and recommendations to business managers in the support of strategic and tactical initiatives. The role will also be responsible for the preparation of forecasts and the review and interpretation of company performance against agreed objectives, targets and KPIs.
-Coordinating with OMS, Revenue Assurance and ASC team, to finish month end closing to make sure accurate booking of Sales, Install, Revenue and Cost
-Providing information, analysis and recommendations that support strategic and tactical objectives of business managers.
-Assist in the preparation of business plans / business case analysis for new projects or initiatives.
-Use of Profitability Insight to extract analysis on Profitability by customer / product / geography and an ability to utilize the tool to plan outcomes.
-Project Financials – Provide financial data analysis as well as assisting Project owners to review Project Financials
-Build robust financial models using data from financial systems and other sources, to support business decision and the execution of business objectives.
-Performance measurement – monitoring and evaluating the success factors for an organization. This includes establishing KPIs, Coordinating / collation of such measures and Providing support where necessary to assess the drivers of performance.
-Financial Planning – working with business owners to develop quarterly and full year financial plans and setting targets.
-Involvement in ad hoc projects such as customer / product profitability, assessing new product launches, product migration, and the like.
-Reviewing the monthly financial performance and providing variance analysis and other commentary as appropriate.
-Briefing senior managers on the financial performance and highlighting any material deviations from the expected performance.
-Continue to develop a good knowledge of the Sales/Revenue/Expenses and Assist managers in the understanding of cost/Revenue drivers

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Education:
Bachelor's Degree with a Major of Finance or Accounting

Required skills:
-6-10 Years of commercial work experience, preferably in the financial industry; global market perspective
-Fluent in English
-Driven self-starter with keen desire to succeed and contribute to the business
-Exposure to various tools used such as Profitability Insight, Siebel CRM, Business Objects, MIRA is a plus
-Advanced Excel & Powerpoint skills
-Strong financial modeling and analysis skills
-Good interpersonal skills with an ability to challenge effectively
-Driven self-starter with keen desire to succeed and contribute to the business
-Aptitude for summarizing and articulating large amounts of data clearly and quickly

Desired skills:
-Audit or tax and consulting experience preferred
-Knowledge of industry and market

Certifications preferred:
CPA, ACCA,CMA

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Accounting & Finance
Primary Location: Beijing, CN
Other Locations:
Organization: GGO China-Finance
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift:
Travel: No
]]>Sat, 18 May 2013 05:31:00 GMThttp://jobs.thomsonreuters.com/job/Beijing-Senior-Financial-Analyst-Job/2555399/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Beijing-Senior-Financial-Analyst-Job/2555399/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Order Management Specialist
ID:CUS00006946

Description

Overview:
The Order Management Specialist (OMS) is responsible for the entire order life cycle (quote submission, order processing, permissioning, and billing) while providing support to the account team and associated client base. This includes meeting requirements and deadlines in an accurate and timely manner, and ensuring customer satisfaction throughout the quote to billing process. Responsible for the quote to billing process, this function is the main administrative support role for sales and clients. The OMS takes actions to ensure all client positions are accurate for sales reporting, order and billing processing, and client management. The OMS understands full functionality of quote/order management systems. Working closely with clients, sales, and other internal teams – the OMS proactively seeks to meet daily and monthly goals. This role utilizes project management skills in coordination with organizational and relational abilities to promote excellence in teamwork and service.

Responsibilities:
Order Management
- Create, Issue, and Manage the Quote to Billing process
- Work with Sales and Legal as appropriate to prepare contract & applicable side letters, including uploading into document housing systems
- Obtain information required to process order (user data, product reference details, installation details, exchange requests, billing dates, sales codes, billing account contacts)
- Ensure appropriate approvals are in place prior to quote submission
- Ensure any off-line pricing calculators and/or product-specific checklists are completed prior to quote submission
- Verify equipments needs, communication requirements and general client needs, making sure to provide timeframes and set client expectations accordingly
- Escalate all delays to internal departments where interaction is required.
- Implement release of billing for all services and charges
- Ensure DAD changes are communicated to sales and processed per the Global DAD guidelines

Account Maintenance
- Maintain accurate client site billing & location details, and contact/user records on internal systems
- Monitor & cleanse sales order admin database regularly
- Reconcile out of date Opportunities to orders
- Provide timely support and resolutions regarding Data and Compliance issues
- Review Free Trial expiration notices with account teams

Relationship Management
- Establish key client relationships in order to facilitate improved administration and customer satisfaction
- Manage and resolve external & internal queries relating to quote/order status, client account information/permissioning, and compliance issues
- Assist clients with Data Access Declarations
- Partner with relevant groups to participate in pending book meetings, ensuring follow-up actions are completed
- Liaise with sales and clients for issues relating to customer administration issues
- Act as mentor/coach to new hires and existing staff as required

Project Management
- Establish communication between internal and external groups
- Provide timeline and set expectations
- Coordinate orders, permissioning, training, and billing
- Consult with product teams, trainers, and systems support to identify service-impacting issues
- Contribute to new process releases and system enhancements by providing insight and performing tests
- Work with Head Offices and other regional CA groups on global deals
- Provide insight to Global Project Managers to ensure processes and contracts take in to consideration the specific regional requirements
- Work with Sales and Client to identify “time-saving” and “cost-saving” opportunities where need

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Required Skills:
- Bachelors Degree or relevant work experience
- English language plus other languages required according to local business requirements
- Good customer service skills
- Ability to grasp technical concepts, understand diverse hardware platforms, operating systems, data communications and networking
- Detail oriented with good analytical skills
- Ability to communicate at all levels and work in a team
- Ability to work independently on multiple activities, showing appropriate level of prioritisation and escalation skills
- Flexibility and an appreciation of a fast-moving and international environment
- 3-5 years customer service experience within Thomson Reuters or relevant industry

Desired Skills:
- Understanding of financial markets or Reuters and Thomson products
- Good understanding of internal admin systems such as CRM, COMPASS
- Understanding of compliance with company practices and methods of working
- Proficiency in office suite and Siebel

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Customer Service & Support
Primary Location: Creve Coeur, MO, US
Other Locations:
Organization: F&R Customer Administration
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel:
]]>Sat, 18 May 2013 05:31:00 GMThttp://jobs.thomsonreuters.com/job/Creve-Coeur-Order-Management-Specialist-Job-MO-63141/2555884/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Creve-Coeur-Order-Management-Specialist-Job-MO-63141/2555884/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Sales Consultant, Trademarks - France
ID:SAL00009340

Description

Job Summary:

The role of the Sales Consultant will be an integral member of the Intellectual Property Solutions (IPS) performance and success. The Sales Consultant is responsible for understanding the customer’s business needs in detail and aligning their needs with appropriate IPS solutions to proactively drive workflow-specific growth and new sales opportunities. This position will have a dual focus on acquiring new business and managing / renewing a territory of existing ‘target’ customers..

The Sales Consultant will gain a detailed understanding of the intellectual property industry. From this foundation, the Sales Consultant works to present viable and attractive solutions to client firms.



Duties and Responsibilities:
- Drives revenue growth of IPS products and solutions by meeting or exceeds both new sales and retention goals on monthly and quarterly basis.
- Pursues net new business through a high volume of strategic prospecting and account development.
- Analyzes client needs and develop strategies tailored to each organization.
- Maintains, develops and grows a rigorous pipeline, with accurate forecasting.
- Negotiates and closes business segment customer contracts.
- Creates and manages a territory development plan and reports on results.
- Utilizes knowledge of intellectual property to conceive and position value-added solutions to promote business growth in the corporation and to lift growth in IPS revenues.
- Contributes to the development of new sales revenues and client retention by identifying potential sales and retention opportunities, conducting in pre-sales calls, delivering customized presentations, creating written proposals and providing subject-matter expertise.
- Builds strong “trust” relationships with clients, creating trust and confidence at multiple levels, including users, key contacts, managers and business leaderss, to increase revenue and sales opportunities.
- Collaborates with internal stakeholder to identify cross-sell opportunities.
- Captures and records customer information and sales activity data into customer relationship management (CRM) system and appropriate business systems
- Maintains and reports regularly on a pipeline of sales activity, revenue forecasts and closing timetables.
- Operates as an integral member of the Regional sales team, contributing skills and knowledge to the development of accounts.
- Obtains competitive information during daily contacts and distributes as appropriate so as to develop sales strategies.
- Proactively work with internal support groups to ensure a coordinated and effective sales effort.
- Assist in establishing product development priorities based on customer experience.
We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

About the IP & Science Business of Thomson Reuters
The IP & Science business is a global provider of information solutions to assist professionals at every stage of research and development and ensure they maintain and extract maximum value from their intellectual assets.

IP & Science is part of Thomson Reuters (http://www.thomsonreuters.com/), the world's leading source of intelligent information for businesses and professionals. Scientific information solutions can be found at thomsonreuters.com.

Qualifications
- Degree required
- Prior intellectual property knowledge and familiarity with the patents and trademark lifecycle is preferred
- Minimum of 4 years sales experience in a consultative selling environment
- Proven track record of successful prospecting and consistent achievement of targets in a complex sales environment
- Proven consultative sales abilities in these areas: research and development, competitive intelligence and legal departments of corporations, financial institutions, and consulting organizations
- Knowledge of SPIN and/or Miller Heiman sales methodologies preferred
- Proven ability to work well in a matrix environment, collaborate across multiple departments and influence all levels within an organization; willingness to collaborate and bring in appropriate resources to close sales
- Assimilates new information readily and is able to apply this knowledge within a customer organization
- Ability to consult with and advise customers in order to identify their needs and apply knowledge to understand customer workflows and what is important to their business; including best practice sharing
- Comfortable building ROI calculations, and demonstrating value through pay-back/financial assumptions.
- Excellent organizational skills-ability to manage multi-stage process pipeline
- Ambitious self-starter with high energy and motivation
- Ability to work independently and as part of a team in a fast-paced, changing environment
- Must have strong presentation, communication, negotiation, interpersonal and time management skills
- Desire to learn and grow with an evolving organization a must. Focus on professional development will be key
- Solid knowledge of computers and business software applications.
- Ability to travel up 75%

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Sales
Primary Location: Paris, FR
Other Locations:
Organization: IP Sales
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: Yes, 50 % of the Time
]]>Fri, 17 May 2013 02:59:00 GMThttp://jobs.thomsonreuters.com/job/141-avenue-de-Clichy-Sales-Consultant%2C-Trademarks-France-Job/2436963/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/141-avenue-de-Clichy-Sales-Consultant%2C-Trademarks-France-Job/2436963/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Enterprise Software Sales Representative
ID:SAL00008633

Description

Enterprise Software Sales Representative


Governance, Risk & Compliance is a fast-growing Thomson Reuters business. It focuses on connecting our customers’ business to the ever-changing regulatory environment, with client groups including compliance, audit, legal and risk functions in financial services, law firms, accounting firms, regulators, insurance, energy and other industries undergoing regulatory change. The global business has over 1250 employees located in major locations across 15 countries, including London, New York, Washington DC, Minnesota, Dubai, Cape Town, Penang, Singapore and Sydney. Industry expectations are that governance, risk and compliance market will grow rapidly worldwide over the next few years, and this business unit positions Thomson Reuters very strongly to take advantage of these increasing opportunities. The business is expected to grow at double digits over the next 5 years.

The Governance, Risk & Compliance unit works with teams across Thomson Reuters to leverage the full capabilities of the business.

POSITION SUMMARY:


Front-line quota-carrying resource responsible for the sales of an enterprise GRC software platform and regulatory data feed offerings to either a geographic territory or a list of named accounts. Primarily a hunter sales position with some current client installs selling to Compliance, Internal Control, and Internal Audit and Risk Management executives. Responsible for prospecting activities to maintain 3x pipeline to over-achieve assigned quota, made up primarily of new customers and expanding some customers in the
Regional territory assignment of several states.
Role targets Chief Risk Officer, Chief Compliance Officer, VP Finance/Controller, and Chief Audit Executive/VP Internal Audit.

ESSENTIAL RESPONSIBILITIES:


Strategic Planning:
Develop and execute against strategic account plans.
Solution Sales:
Drive sales for Internal Audit workflow solutions and professional services within an assigned territory or set of named accounts.
Client Relationships:
Gains customer acceptance by explaining solution value propositions.
Leverage knowledge of industry challenges and opportunities to build trust and respect with current and future customers.
Cross-Team Coordination:
Serves as a critical team member of GRC sales.
Collaborate with multiple specialists, sales engineers and customers at one time.
Refer all non-workflow opportunities to regional sales team.
Forecasting and Reporting:
Provide timely and accurate sales forecasts and reports to inform management's strategic decision-making

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

QUALIFICATIONS:


EDUCATION/CERTIFICATION: Bachelor's Degree or equivalent preferred
REQUIRED SKILLS AND EXPERIENCE:


Sales Background/Industry Knowledge:
Proven track record of achieving above quota with 3+ years experience selling GRC, ERP, CRM or other complex enterprise software platforms selling to lines of business executives.
Independent Worker:
Ability to deliver results while working in a highly independent and fast-paced team environment.
Business Acumen:
Proficient at uncovering key business issues and providing insightful, actionable recommendations for improvement.
Communication: Advanced verbal and written communication.

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Sales
Primary Location: MD, US
Other Locations: North Carolina,United StatesVirginia,United States
Organization: F&R GRC Global Sales
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel:
]]>Sat, 11 May 2013 02:59:00 GMThttp://jobs.thomsonreuters.com/job/Enterprise-Software-Sales-Representative-Job-MD/2316090/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Enterprise-Software-Sales-Representative-Job-MD/2316090/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Inside Sales Consultant
ID:SAL00009651

Description

Primary Objective(s)

The West LegalEdcenter Inside Sales Consultant promotes and sells online and/or live seminar continuing legal education (CLE) courses, subscriptions, special offers and bundles of programs designed to meet specific customer segments needs through outbound and inbound business to business telephone calls to previous and potential customers. The inside sales representative identifies customer's needs for CLE and uses a consultative and solution based sales approach to close business in such a way that builds value for the customer.

Division/Group/Role

The West LegalEdcenter Live Event Inside Sales Consultant promotes and sells live seminar continuing legal education (CLE) courses and bundles of programs designed to meet specific customer segments needs through outbound and inbound business to business telephone calls to previous and potential customers. The inside sales representative identifies customer's needs for CLE and uses a consultative and solution based sales approach to close business in such a way that builds value for the customer.





Key Responsibilities
- Sell industry leading continuing legal education (CLE) products and services through outbound and inbound sales efforts using a consultative and solutions based sales approach to determine customers needs and recommend appropriate solutions.
- Make campaign based outbound telephone calls to current and prospective customers for qualification and sales of products.
- Manage a high volume of customer interactions requiring a high level of tenacity.
- Capture and record customer information and sales activity data into customer relationship management (CRM) system and other West business systems.
- Manage sales pipeline, including developing accurate sales forecasts.
- Obtain customer and competitive information during daily contacts and distributes as appropriate to develop sales strategies.
- Meet or exceed both qualitative and quantitative sales goals on a monthly basis.
- Attain assigned objectives for such areas as sales revenue, customer demonstrations, pipeline value, completed calls, talk time and promotional targets.
- Work with Sales and Marketing leaders to optimize all sales channels and maximize revenue opportunities.
- Coordinate with Customer Service, Technical Support, Order Fulfillment and other internal departments to maintain good customer relations.
- Build rapport and relationships with internal and external customers through prompt, courteous, efficient, and professional service.
- Participate fully in meetings, training sessions, individual professional development and skill building.
- Actively contribute to and work responsibly in a team environment.
- Assume other responsibilities as required or requested by management. We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

QUALIFICATIONS
- B.A. degree in business or related field, or equivalent experience required.
- Minimum of 2 years sales experience in a consultative selling environment, preferably through outbound calling efforts.
- Proven record of successful sales performance.
- Experience selling with a formalized sales model with a pipeline product.
- Excellent organizational skills and strong attention to detail - ability to manage multi-stage sales process.
- Ambitious self-starter with high energy and motivation.
- Excellent verbal and written communication skills. Ability to interact effectively with a professional client base.
- Demonstrated professional integrity, attitude and etiquette.
- Ability to work independently and as part of a team in a fast-paced, changing environment.
- Computer proficiency in Microsoft office and aptitude for West's internal business systems At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2013 fiscal year (October 1, 2012-September 30, 2013).

Job: Sales
Primary Location: Eagan, MN, US
Other Locations:
Organization: L LLF Professional Development
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift:
Travel: No
]]>Tue, 07 May 2013 02:59:00 GMThttp://jobs.thomsonreuters.com/job/Eagan-Inside-Sales-Consultant-Job-MN-55120/2534264/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Eagan-Inside-Sales-Consultant-Job-MN-55120/2534264/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:SQL Marketing Analyst
ID:MAR00003479

Description

Overview:


Thomson Reuters’ Financial and Risk business enables Trading, Investing and Financial Professionals to connect and perform through superior content, community, trading venues and regulatory risk management solutions. The goal of the marketing analytics function is to provide actionable insights about our customers and products that generate tangible benefits for the company and for our customers. Imagine the possibilities of being an analytics professional in a company that sells information and analytical solutions as the core of its business.

We are seeking a SQL Marketing Analyst who:

Understands how to synthesize disparate pieces of information in an environment where the data infrastructure continues to mature

Enjoys solving complex problems through analytical and technical expertise




Responsibilities:


§

Understand business issues and identify sources of data required to solve problems

§

Extract data from disparate data sources using a variety of techniques. Clean, merge, load and process data into usable formats for analytics

§

Perform data-mining and basic statistical techniques to analyse and extract insights from very large and complex data sets

§

Communicate insights in a clear, concise manner that is easily consumable for both technical and non-technical audiences

§

Develop and maintain strong relationships with business stakeholders

§

Coordinate with others departments to develop, manage and execute repeatable programs based on analytic findings.

§

Understand Thomson Reuters’ business strategy – our customers, products, competition and market position

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Qualifications


Required Skills:


§

Excellent analytical skills with demonstrated ability to solve problems

§

Very strong SQL skills. 2+ years of SQL programming experience

§

Knowledge of a statistical package, such as SAS or R

§

2+ years experience in data-mining and analysing large, complex and disparate datasets in an analytic setting
Strong oral and written communication and interpersonal skills to successfully build long-term relationships with colleagues and business partners.

§

Business acumen and understanding the linkage between business decisions, business objectives, and analytical approaches & findings.

§

Excellent organizational and time management skills

Desired Skills:

§

Experience in the financial services industry and with business-to-business preferred.

§

Experience working in a matrix organization

§

Experience with BI reporting tools such as Business Objects

§

Knowledge of visualisation software tools (e.g. Tableau) desirable

§

Experience with reporting aspects of CRM tools such as SalesForce and Siebel

Education:


Bachelor’s degree required

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Marketing & Communications
Primary Location: London, GB
Other Locations:
Organization: F&R CESM Marketing Analytics
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel:
]]>Wed, 24 Apr 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/London-SQL-Marketing-Analyst-Job/2563337/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/London-SQL-Marketing-Analyst-Job/2563337/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Director of Ad Operations
ID:GEN00000870

Description

Overview:
DIRECTOR, DIGITAL AD SOLUTIONS
Thomson Reuters is looking for an advertising operations expert to lead their Global Digital Ad Solutions group based in NYC. This person will be charged with delivering against commercial budgets, maximizing vendor relationships, widening the communication and experience of the global operational function. Driving value, operational excellence, accountability and thought leadership to grow our customer facing capability, while adhering to Thomson Reuter’s best-in-class performance. The goal is to ensure that Reuters Media digital properties are positioned ahead of the competition with its existing offering, and go-to-market solutions.

Responsibilities:
- Critical role in managing all aspects of advertising operations as well as responsible for successful delivery of all media campaigns on Reuters online and mobile properties.
- Interface with all internal constituents in Sales, Product, Audience & Analytics, Editorial and Development teams to drive successful delivery of campaigns.
- Supervise a 4-6 member team in the successful management, optimization, delivery, and reporting of media campaigns.
- Monitor inventory forecasting and availability accuracy for Sales & Ad Operations.
- Develop new advertising product and monetization opportunities through close liaison with the sales team, product, business development and marketing teams to increase revenue
- Improve and develop sales operations procedures to set high standards for ad sales support.
- Coordinate daily with team members to manage team workload and prioritize tasks.
- Review and provide feedback on new processes, product, and tool releases that will improve operational efficiencies
- Lead the global operations teams with evaluating, implementing and testing new advertising solutions platforms and technologies.
- Manage multiple vendor relationships and contracts to ensure products are in line with business and budgetary requirements.

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Required Skills:
- 6-8 years of advertising operations experience in digital media
- 3-4 for years in a management type capacity
- Must have working in-depth knowledge of ad serving platforms (DFP, Atlas, OAS, etc.) and content management systems
- Familiar with order and workflow management systems (Operative, Fat-Tail, DSM, etc.), and CRM solutions (Salesforce)
- Commercial and Strategic thought leadership
- Customer-focused, with excellent written and verbal communication, networking and negotiation skills
- Extremely detail-oriented and well-organized.
- Proficiency in Microsoft Office applications (Word, Excel, and Powerpoint)
- Confident and able to work independently as well as within a team environment.
- Ability to effectively manage and motivate a team.
- Strong problem solving and communication skills
- Self-motivated, detail-oriented and analytical
- Ability to work under tight deadlines.
- Ability to multi-task and work efficiently in a high-paced environment.

Education:
Bachelor Degree required

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: General Operations
Primary Location: New York City, NY, US
Other Locations:
Organization: Reuters Consumer
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel:
]]>Mon, 06 May 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/New-York-Director-of-Ad-Operations-Job-NY-10001/2582551/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/New-York-Director-of-Ad-Operations-Job-NY-10001/2582551/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Sales (GRC)
ID:SAL00008012

Description

Sales (GRC)


Governance, Risk & Compliance is a fast-growing Thomson Reuters business. It focuses on connecting our customers' business to the ever ever-changing regulatory environment, with client groups including compliance, audit, legal and risk functions in financial services, law firms, accounting firms, regulators, insurance, energy and other industries undergoing regulatory change. The global business has over 1250 employees located in major locations across 15 countries, including London, New York, Washington DC, Minnesota, Dubai, Cape Town, Penang, Singapore and Sydney. Industry expectations are that governance, risk and compliance market will grow rapidly worldwide over the next few years, and this business unit positions Thomson Reuters very strongly to take advantage of these increasing opportunities. The business is expected to grow at double digits over the next 5 years.

The Governance, Risk & Compliance unit works with teams across Thomson Reuters to leverage the full capabilities of the business.




PRIMARY OBJECTIVES:


The Account Director is responsible for leading the customer/prospect strategy and owns the commercial relationship within an assigned territory. The Account Director is expected to achieve sales goals by uncovering and closing new business with both current customers and prospects. Key focus areas will include opportunity identification, relationship management, sales execution, and effective internal communication. In addition, they will be responsible for the maintenance of a robust pipeline with predictable long term success.

POSITION SUMMARY:

- This is a primary sales representative role that will work the entire product portfolio and manage the assigned accounts of existing as well as new clients.
- The primary function for this role is top down relationship building and product line sales into the accounts.
- Develop and foster strong relations within the Law Firm and corporate accounts.
- Reinforce Governance, Risk and Compliance sales goals and strategies by:
- Driving sales revenue through the acquisition of new accounts.
- Driving revenue through the leverage of existing clients and accounts.
- Utilize firm contacts and internal/external relationships to accelerate new and add-on sales.
- Attain sales quota on a monthly, quarterly and annual basis.

KEY RESPONSIBILITIES:

- Research customer needs and develop application of entire products and services in an effective manner.
- Determining market strategies and goals based upon potential customers for territory.
- Leveraging Domain Knowledge and other market research to determine customer needs and providing information to create winning sales strategies.
- Evaluating product and service marketability in terms of customers' technical needs.
- Following up on sales leads and developing leads.
- Maintain up-to-date understanding of industry trends and technical developments that affect target markets.
- Establish and maintain Industry as well as other business segment contacts that lead to sales.
- Working with sales support and staff to design compelling sales presentations and demonstrations as validation and confirmation with the prospect to ensure consistent sales performance.
- Develop and deliver sales presentations to close sales in a professional and effective manner by:
- Developing sales and marketing proposals for customers on LDS products and services
- Making presentations and developing relationships with end users and decision makers.
- Maintaining up-to-date awareness of activities, industry trends and government regulations
- Developing Mutual Action and Close Plans to negotiate and finalize contracts.
- Participate in sales forecasting and planning in an effective manner by:
- Researching, developing, and maintaining short and long range sales and marketing plans.
- Maintaining an up-to-date awareness for strategic plans and procedures to coordinate market plans.
- Monitoring, analyzing, and communicating sales data, via salesforce.com to contribute to product/service planning.
- Accurate 90-day forecast updated weekly; 30 days within 10%, 60 days within 20%, 90 days within 30%.
- Ensure 100% of CRM and/or reporting policies requested by Business Segment Sales Management and/or Sales Excellence Team.
- Develop and maintain communication in a cooperative and professional manner with all levels of staff and customers
- Communicating openly, honestly and constructively
- Treating all employees and customers with dignity, respect and courtesy
- Taking responsibility for and making every effort to resolve communication, trust and respect concerns and problems.
- Asking for information needed to perform job responsibilities.

DIMENSIONS OF THE ROLE:
- Identify appropriate contacts, qualify and drive opportunities through the sales pipeline.
- Drive targeted campaigns and activities to generate sales opportunities in the assigned territory.
- Respond to requests from customers for information and completing RFPs.
- Travel to customer sites as needed to close opportunities and meet with key contacts.
- Utilize the information and tools provided by marketing and sales staff to become an expert in the GRC Industry.
- Evaluate the prospect's needs to develop and execute an optimal sales strategy and proposal that is priced to value that drives business growth and differentiates our solution while creating obstacles and challenges for our competition along the way.
- Prepare quarterly or annual Territory Reviews for strategic accounts based upon short and long term goals.
- Able to work hours outside the normal business hours on occasion.

KEY RELATIONSHIPS/INTERACTIONS:

- Research customer needs and develop application of overall products and services in an effective manner.
- Participate in sales forecasting and planning in an effective manner
- Develop territory plans, account strategies, as well as mutual action and close plans.
- Facilitate contractual negotiations and closure with prospects
- Develop and maintain communication in cooperative and professional manner with all levels of staff and customers

At Thomson Reuters, we deliver intelligent information quickly and efficiently, so professionals have knowledge to act. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, intellectual property and scientific, healthcare, and media markets, powered by the world's most trusted news organization.

Qualifications

KNOWLEDGE, SKILLS, & EXPERIENCE:
- 4 year college degree or equivalent experience
- Excellent communication and interpersonal skills
- Ability and willingness to travel 25% to 75% of the time based on territory
- Demonstrated success working within virtual teams
- Ability to sense and relate observations to business opportunity
- 8+ years of sales experience in software or professional services
- Ability to facilitate and lead internal and external meetings
- Ability to effectively manage time, resources, and interface with various internal and external departments
- Experience meeting with partners at law firms and "C" level execs within corporations
- Working knowledge of solution selling methodology processes and procedures
- Legal information/software and Sales industry experience preferred

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 55,000 colleagues in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law. Thomson Reuters is an Equal Employment Opportunity/Affirmative Action Employer.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit
careers.thomsonreuters.com
.

More information about Thomson Reuters can be found on
thomsonreuters.com
.

According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2012 fiscal year (October 1, 2011-September 30, 2012).

Job: Sales
Primary Location: United States
Other Locations:
Organization: F&R GRC Global Sales
Schedule: Full-time
Education Level:
Job Type: Standard
Shift: Day Job
Travel:
]]>Tue, 23 Apr 2013 02:59:00 GMThttp://jobs.thomsonreuters.com/job/Sales-%28GRC%29-Job/2039285/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Sales-%28GRC%29-Job/2039285/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Senior Systems Engineer
ID:TEC00025401

Description

Responsible for change and problem management, application and configuration management and production support of strategic web-based applications on NT, Windows 2000/2003, and Unix platforms. A considerable understanding of Thomson and West business processes, product lines, and internal and external customers is also preferred.

Essential Day-to-Day Responsibilities:
- Work with developers to implement applications into production and construct an on-going support model including release/code and change management for maintaining the strategic environments (i.e. production, QA, etc.).
- Provide problem management services by utilizing diagnostic and debugging tools to aid in troubleshooting efforts including 24x7 rotating pager support.
- Provide well-written documentation and technical presentations on projects supported by group.
- Coordinate the implementation of application monitoring, establish support documentation and provide training on products and procedures.
- Provide developers technical assistance on the architecting, troubleshooting and performance tuning of the supported environment(s).RESPONSIBILITY FOR WORK OF OTHERS
- Lead project initiatives as requested
- Act as customer interface into PSTS and coordinate various projects as requested
- Provide mentoring and training for less experienced staff/new team members
- May provide direction to others within the team
- Evaluate and recommend improvements to group processes and technology solutions, i.e. monitoring standards, change/problem management
Additional Information
- 24X7 Environment, Candidate should be willing to work occasionally in Night shifts. The usual support timings would be between 06:00am to 06:00PM ESTWe are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Education
- BE / BS Computer Science with good consistent academic record
Required Skills
- Work independently on complex tasks with minimal technical and management guidance
- Excellent written and verbal communications
- Demonstrated ability to learn new platforms and technologies with a keen interest in expanding and applying this knowledge as new ones emerge
- Significant experience with a wide range of IT functions with a strong interest in application support, tools, application integrity and overall systems configuration
- Demonstrated ability to work effectively in a fast-paced, challenging team environment
- Strong ability to manage multiple and sometimes competing priorities
- Strong analytical, organization, multitasking and prioritization skills required
- Strong customer relationship management skills
- Independence to acquire and maintain technical skills for professional development
- Demonstrated project management skills
- Organized and creative problem solving skills
- Willingness and enthusiasm to support a variety of applications, crossing multiple platforms, including providing 24x7 pager coverage on a rotating basis
- General knowledge of Thomson Reuters products is preferred
- Candidate should have exposure to Database, Citrix and Network technology Previous Experience
- Working knowledge of Windows Server 2003/2008, Unix/Linux platforms required.
- Proven troubleshooting and problem solving ability required.
- Working experience of web technologies, browsers and terminology (i.e. HTML, Active Server Pages, CGI, XML, JSP, .net, etc.) preferred
- Understanding of network and database technologies a plus
- Previous scripting experience desired ( powershell, vbscript, cmd, unix shell scripting, etc)
Certifications
- ITIL Cerfication V2 or V3 is preferredAt Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2013 fiscal year (October 1, 2012-September 30, 2013).

Job: Technology Operations
Primary Location: Hoboken, NJ, US
Other Locations:
Organization: Tech - Data Center Operations
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel:
]]>Tue, 23 Apr 2013 03:00:00 GMThttp://jobs.thomsonreuters.com/job/Hoboken-Senior-Systems-Engineer-Job-NJ-07030/2278444/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Hoboken-Senior-Systems-Engineer-Job-NJ-07030/2278444/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS