http://jobs.thomsonreuters.com/feeds/communications-job-titles/ Custom RSS Feed for communications-job-titles Sun, 26 May 2013 07:44:18 GMT en-us /sites/thomson-reuters/images/logo.jpg http://jobs.thomsonreuters.com/feeds/communications-job-titles/ 720 Title:Director- Internal Communication
ID:MAR00003475

Description

Thomson Reuters is seeking an experienced Internal Communications Director to join our Marketing & Communication team. This role will report to the Senior Vice President of Internal & Online Communications and can be based in either Stamford, CT or midtown Manhattan.

The purpose of this role is to help advance, implement and evaluate the company’s internal communication strategy and tools. It involves managing and contributing to key communication and collaboration initiatives at the corporate and cross-business levels. The person in this role will report to the Senior Vice President, Internal & Online Communications, and will participate on the Communications & Engagement Council, which comprises the leaders of internal communications within the business units and functions.

Give the high visibility of the work, the exposure to senior leadership and the close collaboration with the businesses that are all part of this role, it would be an ideal development opportunity for someone whose next goal is to lead internal communications for one of our businesses or move into a senior integrated communications role.

Responsibilities:

Working with the SVP, Internal & Online Communications, deliver high-impact internal communications at the Group/Corporate level. Projects would include:
- Expand visibility of CEO through various communication channels
- Create company overview materials (e.g., corporate video)
- Help with planning and content for the annual senior leadership conference
- Manage master project plan and budget
In collaboration with the company-wide Communications & Engagement Council, drive key internal communications initiatives that cut across businesses. Initiatives could change from year to year, but would include:
- Assess, promote & integrate effective crowd-sourcing/collaboration tools and processes
- Deepen and connect “employee voice” programs
- Develop a meaningful communications dashboard for the Executive Committee
- Strengthen our crisis communications network globally
Promote effective communication and best-practice sharing across the extended communications team.
- Establish communications rhythm within the extended team (e.g., regularly scheduled webcasts or TelePresence meetings)
- Implement initiatives to strengthen the company’s internal communications network/infrastructure.
We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Required Knowledge, Skills and Experience
- Proven expertise in internal communications and employee engagement
- Good project management skills with demonstrated ability to see initiatives through to successful completion on time and within budget
- Excellent writing skills with experience in online writing, social media and video
- Knowledge of new/emerging communication, collaboration and crowd-sourcing technologies and how best to use them
- Knowledge of communications monitoring and measurement tools and approaches
- Strong interpersonal skills with ability to influence by adopting a range of styles and techniques appropriate to the audience and objective
- Ability to build and maintain effective working relationships with people at all levels of seniority
- Experience working in a global environment; sensitivity to cultural differences
- Ability to work well under time pressure.At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2014 fiscal year (October 1, 2013-September 30, 2014).

Job: Marketing & Communications
Primary Location: Stamford, CT, US
Other Locations: USA-New York-3 Times Square,New York,New York,United States
Organization: Communications
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: Yes, 10 % of the Time
]]>Fri, 17 May 2013 03:00:00 GMThttp://jobs.thomsonreuters.com/job/Stamford-Director-Internal-Communication-Job-CT-06901/2553105/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Stamford-Director-Internal-Communication-Job-CT-06901/2553105/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Internal Communications Manager
ID:MAR00003532

Description

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Internal Communications Manager

Thomson Reuters is looking for an Internal Communications Manager with expertise in internal/ employee communications to support its United Kingdom and Ireland (UKI) Legal business in London. Our UKI business is a growing and dynamic organization undergoing a high degree of change and this individual will play a key role in helping to shape culture through communications.

We’re looking for an exceptional communications professional with a background in Human Resources (HR) Communications and experience leading communications in support of complex organisation integration projects. The winning candidate will have a strong service ethic; a flair for concise, creative writing; flawless communications planning skills; outstanding interpersonal skills and the ability to work to tight, constant deadlines. He or she will have a passion for driving connections between employees and leadership, and know how to use communications tools to do it. Organization and flexibility are key; creativity, an eye for detail, drive for results and a “roll-up-your-sleeves” attitude are imperative.

The Internal Communications Manager will report to the Head of Strategic Marketing & Communication for UKI Legal business and have a dotted-line reporting relationship to the Vice President of Internal Communications for Legal.

Responsibilities:

The Internal Communications Manager will be responsible for:
- Creating programming that helps facilitate culture change, inspires and educates employees, and drives engagement and business results
- Building relationships with and counseling senior business leaders, creating strategic communications plans and executing those plans to drive measureable results
- Crafting messages that provide context, clarity, consistency and appropriate tone
- Developing and delivering HR announcements with appropriate sensitivity
- Delivering communications through a variety of channels, including executive e-mail messages, articles, blogs, videos and presentations
- Promoting and using our social media intranet to stimulate conversation and facilitate two-way dialogue
- Overseeing complex logistics for employee events, both face-to-face and virtual
- Developing and managing internal marketing campaigns
- Supporting crisis communications at a local level
- Applying standards that promote continuity and consistency across Thomson Reuters communications practices
- Collaborating closely and effectively with colleagues from HR, Marketing, Corporate Affairs and other Internal Communications groups

Qualifications

Required Knowledge, Skills and Experience:
- Comparable internal communications experience with an emphasis on HR Communications, preferably in a large, global corporation
- Exceptionally strong writing and editing skills and attention to detail; professional portfolio required
- Proven track record of delivering impactful internal communications, including message development, communications planning and tailoring/targeting communications for different audiences
- Good judgment and an ability to work independently with little direction
- Experience managing events and webcasts
- A university degree in a communications-related discipline and/or equivalent work experience in Marketing and Internal Communications
- Ability to work well under pressure and deliver to deadlines
- Excellent project management skills and ability to juggle multiple projects simultaneously
- Proficiency with software applications including MS Outlook, MS Office required, as well as experience with html, web editing, and basic graphic design
- Knowledge of new/emerging technologies and social media tools and how to use them
- A strong sense of cultural awareness and the ability to work with people across the globe
- Ability to work in a highly-matrixed environment; receive direction from and build consensus with multiple sources
- Demonstrates confidence; is highly motivated and results-oriented
- Applies strong business acumen to work

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Marketing & Communications
Primary Location: London, GB
Other Locations:
Organization: L UK & Ireland
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel:
]]>Fri, 17 May 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/London-Internal-Communications-Manager-Job/2603201/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/London-Internal-Communications-Manager-Job/2603201/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Senior Service Communications Specialist L1
ID:CUS00006916

Description

Position – Senior Service Communications Specialist L1

Location – Bangalore

Job description:

The Thomson Reuters Service Communications Team facilitates and produces real-time incident communications on key service issues affecting Thomson Reuters’ customers. High quality customer communication during service incidents is a key service differentiator provided by Thomson Reuters, and thus the Thomson Reuters Service Communications Team play a vital role in ensuring that communications published to customers are time-critical, concisely explain the incident, its impact and the recovery statuses and actions resulting. The Service Communications Team has a global remit, and is engaged with all aspects of service incidents affecting Thomson Reuters financial markets business using a range of communication channels to keep customers informed

Reporting to the Service Communications Team Manager, the Senior Service Communications Specialist performs a critical role managing the issuance and update of Service Alerts, Planned Maintenance Alerts and Information Alerts. The Senior Service Communications Specialist is responsible for the quality of service communications, fulfilling the responsibilities of the Communications Manager role in Thomson Reuters major incident management process and authoring and editing Thomson Reuters Incident Reports (post incident documents for customers). The Senior Service Communications Specialist will be expected to apply their skills and experience to coach, mentor colleagues and assist in the overall development of the group in close working with line managers.

The Global Service Communications team works 24/7. Weekends are covered with reduced manning levels and will follow a pattern to ensure each individual in the team covers the weekend in subsequent order.

Please note that given the criticality of Alerts and Thomson Reuters Incident Reports to Thomson Reuters customers, all members of the team, including management, will need to fulfill our Business Continuity and Disaster Recovery Plan responsibilities which may require extended or unsocial working hours.

The successful candidate will have the opportunity to develop their skills, experience and extend their remit of responsibilities over time. Outstanding candidates will have the opportunity to assume greater responsibilities as part of an accelerated plan.

Essential Day-to-Day Responsibilities:


- Direct ownership of the creation and management of all service incident customer communications
- Contribute and lead continual service improvement activities and initiatives
- Real-time peer review of incident communications e.g. grammar, spelling, content, brand, consistency and style of writing
- Creation and maintenance of templates and ‘speed texts’ used in Thomson Reuters alerting processes
- Fulfill the responsibilities of the Communications Manager role in Thomson Reuters major incident management process
- Point of contact for all business functions across the globe e.g. Helpdesk, Technical Account Managers, Data Account Managers, Content and Technology Operations teams relating to service incidents and their present status.
- Responsible for coaching, mentoring, and developing communication skills of colleagues

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Qualification:

A Bachelors or Masters Degree or relevant experience in Communications, Journalism, Literature and / or Financial Markets

Mandatory Experience: 4+ years’ of total work experience with 3+ years experience of writing, as a technical or research report writer, editor, copywriter, etc.

We will consider individuals with lesser number of years of relevant experience for a suitable position in the group.

Required Skills:



Senior Service Communications Specialist Skills
- Excellent verbal, written & communication skills in the English language
- Sharp, energetic writer/editor, highly motivated with an ability to produce high quality written information under time pressure
- Ability to respond to situations with a great sense of urgency.
- Capable of handling sensitive and complex issues with discretion and good judgment
- Self starter, detail oriented with good organizational and time management skills
- Ability to reference multiple sources of information, identifying key items of information produce accurate, well written Incident information for customers
- Ability to successfully coach, mentor and develop the skills of peers
- Demonstrate experience in organizing a large amount of information from disparate sources into a comprehensible whole for the benefit of our customers
- Ability to work under tight timelines and handle multiple incident communications simultaneously
- Excellent organizational skills and attention to detail with the ability to handle multiple projects and priorities
- Strong interest in and comfortable with Technical subject matter with persistence and initiative to learn
- Ability to edit written material, work independently yet effectively in a group environment
- Ability to network and maintain stakeholder relationships

Core Competencies

(1) Communication Effectiveness, (2) Relationship Management, (3) Customer Awareness, (4) Operational Influencing, (5) Forward Thinking

Desired Skills:

A degree/diploma/ certificate/ in the English language will be preferred

A TOEFL score will add weight to your candidature

Experience in Language (english) training is a plus

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Customer Service & Support
Primary Location: Bangalore, IN
Other Locations:
Organization: F&R M&CE HelpDesk
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel:
]]>Tue, 14 May 2013 05:00:00 GMThttp://jobs.thomsonreuters.com/job/Bangalore-Senior-Service-Communications-Specialist-L1-Job/2596063/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Bangalore-Senior-Service-Communications-Specialist-L1-Job/2596063/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Communications & Development Manager
ID:MAR00003536

Description

Primary Objective(s)

The Large Law Communications and Development Manager (CDM) reports to the Director, Development and Communications and is responsible for partnering closely with the SAM Training, Directors of Field Management and Marketing, to assess field knowledge and skill development needs, identify and create educational programs to address those needs for Large Sales Executives, Account Management, Account Representative, and Specialist roles in the Large Law Firm channel.

In addition, the CDM is responsible for partnering closely with the SAM Communications, Directors of Field Management and Marketing to assess internal communication strategies, create delivery platforms and execute communication plans across the Large Law channel including Intranet sites, video, newsletters and Webex meetings.

The CDM will lead cross functional teams to accomplish goals and objectives in addition to leading a team comprised of a Sales Development Coordinator.





Division/Group/Role
- Legal/Large Law Firm Sales



Key Responsibilities
- Understands advanced communications strategies and tools including intranet, video production and WebEx communication techniques.
- Exhibits a strong understanding of communications consulting across traditional organizational boundaries.
- Exhibits a strong understanding of current training and development techniques and practices as they relate to needs assessment, program development and evaluation techniques.
- Exemplifies great presentation skills and has the ability to develop multiple training curriculums in order to address a diverse customer base.
- Designs and develops training curriculum, materials, media, and methods; delivers training, and evaluates the outcomes of training.
- Understands Large Law Firm business and practice in order to create the appropriate training and communications programs to meet the customer needs
- Exhibits continuous development and demonstration of an expansive level of knowledge related to the law (both primary & secondary) and the LLF Business Unit’s expansive product line and product plans, with an emphasis on deep knowledge of Westlaw, WestlawNext and Solutions’ products.
- Relishes ongoing, self-initiated learning by assimilating new information quickly.
- Welcomes feedback and applies knowledge to practical use on the job.
- Demonstrates strong leadership and presentation skills.
- Product Launch Support - partner with LLF Marketing to support the launch of new products and releases by developing educational and communication programs to build channel knowledge, skills and confidence.
- Sales Enablement – support Marketing by ensuring that the LLF channel can communicate the value of the products to customers and provide tools that support the Challenger Selling process.
- Plan Analysis - track, measure and assess all education and communication program outcomes to meet LLF channel sales and revenue targets, and ensure alignment with LLF business goals.
- Develop evaluation/certification processes to determine training effectiveness levels.
- Develop and implement proper evaluation/certification processes to determine level of effectiveness of training.
- Channel communication – Proactively lead the strategy, development and execution of internal LLF communications including intranet, virtual meetings and newsletters.
- Manage local field programs such as local sponsorships and client appreciation events and manage budget accordingly. Develop process to identify cost/benefit of events and provide guidelines to field for participation in events.
- Support account teams by playing a vital role in the ongoing development of the teams; providing one-on-one coaching in job-specific skills and knowledge, role modeling techniques for adding value to the sales process, and partnering with SAM Training and District Directors to proactively identify training and development needs.
- Develops curriculum including certification for new products, creating/managing CWEs, and other material related product launches to facilitate ongoing account team development.
- Works with the Director, Development and Communications on event/meeting planning, including Mid Year Meeting and Annual Sales Meeting.
- Develops custom communications and development programs, as requested by District Directors and provides support and assistance to District Directors as requested.
- Utilizes outside experts to build learning and development programs for functional areas and practices of Large Law Firms (authors, thought leaders, etc?)
- Champions the development of E-Learning (WebEx) development programs.
- Participates in field rides with Account Teams to observe skills for the job and coach.
- Communicates with RFM’s on progress of Account Team from field rides and training programs.

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Qualifications, Experience, Knowledge and Skills
- Undergraduate degree required. JD or MBA strongly preferred
- 7+ years of related marketing, communications, and/or training and development experience
- Previous experience with E-Learning curriculum development and execution
- Previous experience with communications technology and execution
- Experience with multiple training styles and programs
- Project Management experience required
- In-depth knowledge of the legal marketplace, legal information needs and all West products.
- Understanding of current technology and insight into future applications
- Ability to lead through influencing others.
- Excellent presentation and writing skills

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2013 fiscal year (October 1, 2012-September 30, 2013).

Job: Marketing & Communications
Primary Location: Eagan, MN, US
Other Locations:
Organization: L CS&E Large Law Firm Sales
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift:
Travel: Yes, 10 % of the Time
]]>Wed, 22 May 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/Eagan-Communications-&-Development-Manager-Job-MN-55120/2610426/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Eagan-Communications-&-Development-Manager-Job-MN-55120/2610426/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Customer Support Executive - Thai Speaking
ID:CUS00006907

Description

Customer Services Executive - Products and Data Support
ASAP Start!!
- Thai communication skills required
- Customer support role with on-going training
- 8 month contract

Qualifications

We are looking for an enthusiastic customer service professional with a background or interest in financial markets. As part of a growing team, supporting Asia, you will provide a high level support to customers in terms of product (technical) and information (data).

Duties will include providing prompt customer support in response to inbound queries that require quick resolution as well as identification and escalation of obstacles influencing timely resolution of customer requests. You will assist clients with product and data queries and will be expected to maintain a solid understanding of financial markets, products and trends.

This is a challenging and demanding opportunity within a dynamic, rapidly changing environment. To succeed in this role, you must have experience within a customer support role as well as outstanding communication skills. A business related degree coupled with experience in financial markets would be highly regarded.

Job: Customer Service & Support
Primary Location: Sydney, AU
Other Locations:
Organization: F&R M&CE HelpDesk
Schedule: Full-time
Education Level:
Job Type: Temporary Work
Shift:
Travel: No
]]>Tue, 21 May 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/Sydney-Customer-Support-Executive-Thai-Speaking-Job/2607749/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Sydney-Customer-Support-Executive-Thai-Speaking-Job/2607749/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Communications Specialist 3
ID:MAR00003540

Description

Context & Scope
Wanted: Communications Specialist extraordinaire! Reporting to a Senior Communications Specialist, you will provide Internal Communications support to the leadership and frontline employees in Global Sales & Account Management. You will work in close partnership with business leadership, marketing and human resources, as well as colleagues within the Financial & Risk Internal Communications team, to ensure timely and relevant communications with frontline employees.

You’ll need a strong service ethic, a flair for creative writing, flawless communications planning skills and the ability to work in a deadline-driven environment. You’ll have to get along well with everyone, everywhere. Most of all, you must be passionate about the practice and the value of internal communications and the customers we serve: all our colleagues in the Financial & Risk business unit.

Day-to-Day Responsibilities
-Build trust and credibility as a communications partner, providing GSAM clients with sound advice and effective communications planning.
- Develop, implement and maintain new communications channels for GSAM employees.
- Draft/edit executive messages, providing context, clarity, consistency and appropriate tone, and create linkages to the company's strategic priorities.
- Work closely with GSAM Business Planning team and key stakeholders on weekly newsletter to inform/enable sales force: from identifying and drafting content to design and release; monitor readership and capture metrics.
- Manage and keep multiple stakeholders at all levels of the company informed, build strong relationships with stakeholders to ensure visibility into Sales priorities and programs; identify and manage communications issues including inter-dependencies, duplication and risks.
- Organize logistics and develop content for executive-led global webcasts, town halls, videos and small-group discussions.
- Identify relevant communications and employee engagement opportunities and events, stimulate employee conversations and gather and act on meaningful employee feedback.
- Provide local/regional support for employee events and activities.
- Support managers in building their communications skills, techniques and credibility.
- Work closely with Marketing, Public Relations, Investor Relations, Branding and Legal to make sure our internal and external messages are aligned, the impact on all audiences is considered and the company’s reputation safeguarded.
- Publish materials to internal websites, and manage broadcast e-mail distributions.
We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Required Knowledge, Skills and Experience
-A talented and energetic individual with a Bachelor’s degree in a communications discipline and 3+ years’ equivalent work experience.
- Excellent research, interpretive, writing, editing, proofreading, presentation and interpersonal skills, with strong attention to detail.
- Works and writes well and accurately under pressure; delivers to deadlines.
- Excellent project management skills and ability to deliver multiple projects simultaneously.
- Experience with social media and innovative technologies.
- A strong sense of cultural awareness and the ability to work with people across the globe.
- Ability to work within a matrix organization to get things done.
- Proficiency with software applications including MS Outlook, MS Office; familiarity with the Jive platform, web editing, graphic design an advantage.

Personal Attributes:
Communication: Ability to influence by adopting a range of styles, tools and techniques appropriate to the audience and information.
Influence and persuasion: Able to present sound and well reasoned arguments to convince others, and persuade people in a way that results in agreement or behavior change.
Managing relationships and teamwork: Build trust and credibility as a communications partner, and maintain effective working relationships with a range of people at all levels in the organization, often in virtual teams spread across multiple time zones.
Assertiveness: Sets out arguments in a clear and calm way; not a ‘yes’ person who is unwilling to challenge.
Resilience - Stays calm under pressure; keeps emotions in check when dealing with setbacks.
Flexibility - Adapts and works effectively with a variety of situations, individuals or groups; understands and appreciates different and opposing perspectives on an issue. Has a flexible approach to time i.e. does what it takes to get the job done to a high standard.

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2014 fiscal year (October 1, 2013-September 30, 2014).

Job: Marketing & Communications
Primary Location: New York City, NY, US
Other Locations:
Organization: Communications
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel:
]]>Thu, 23 May 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/New-York-Communications-Specialist-3-Job-NY-10001/2612474/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/New-York-Communications-Specialist-3-Job-NY-10001/2612474/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Research Analyst
ID:RES00000803

Description

Research Analyst

The person hired for this position will be responsible for learning how to navigate and effectively research over 40 online databases that vary in scope, appearance, and functionality. The Research Analyst will need to locate all pertinent marks relevant to each search, analyze the data found, and then manually type the data into a report template.

When hired, the Research Analyst will start by learning how to formulate "variation strategies" and how to navigate through all of the U.S. Title Sources. Once the analyst has learned how to successfully research "titles" in the U.S. Title Sources, they will then learn the language and "citation" structures for reporting this data into an set template. They will begin with Level 1 searches. Once they master Level 1 searches, the analyst moves to Level 2 Searches and finally to Level 3 searches. Once all levels of U.S. Title Searches have been mastered, the analyst will then move on to learn how to conduct Regional Title Searches (Europe, Latin America, U.K., Middle East, Australia/New Zealand, Africa, Canada, and Asia).

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

About the IP & Science Business of Thomson Reuters
The IP & Science business is a global provider of information solutions to assist professionals at every stage of research and development and ensure they maintain and extract maximum value from their intellectual assets.

IP & Science is part of Thomson Reuters (www.thomsonreuters.com), the world's leading source of intelligent information for businesses and professionals. Scientific information solutions can be found at thomsonreuters.com.

Qualifications
- Strong analytical skills/Strong research skills
- Familiarity with Outlook, Word, Excel
- Strong verbal and written communication skills
- Strong teamwork skills - Ability to work well with others
- Ability to multitask and meet daily deadlines/ Work well under pressure
- Reliable and flexible regarding work and hours
- Independent work habits
- Strong Typing Skills
- Bachelor's Degree or equivalent required
- Intellectual Property Knowledge/Familiarity with Copyright Office records
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2013 fiscal year (October 1, 2012-September 30, 2013).

Job: Research
Primary Location: Alexandria, VA, US
Other Locations:
Organization: IP Trademarks
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: Yes, 10 % of the Time
]]>Wed, 15 May 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/Alexandria-Research-Analyst-Job-VA-22301/2599553/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Alexandria-Research-Analyst-Job-VA-22301/2599553/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Marketing Data Administrator and Support Executive
ID:MAR00003465

Description

Position Overview

The Marketing Data Administrator and Support Executive is responsible for owning data entry, upload and validation processes within Thomson Reuters GRC. This includes data acquisition projects, surveying customers and data reporting. The role also provides an excellent opportunity to support the wider GRC Marketing team on ad-hoc projects and initiatives.

Essential Responsibilities
- Data entry and upload into CRM and marketing systems (SalesForce/Eloqua)
- Managing and delivering on specific data related business projects (BoardLink Family Tree, Cost of Compliance Survey)
- Data research for event delegate lists and other lists (to acquire email addresses, job titles, etc.)
- Managing marketing related enquiries from Client Support team for the marketing department
- CRM system data maintenance and updating contact data in CRM systems (i.e. invalid email addresses, etc.)
- Creation and management of all surveys globally through ClickTools – including Survey creation/deployment/result reports distribution
- Running data reports from Eloqua/SF, collating and distributing when required
- Ad-hoc marketing support
We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Required Skills
-
- Superior knowledge of Microsoft Office Programs, particularly Excel & PowerPoint
- Working knowledge or salesforce.com and/or Eloqua would be ideal

Preferred Skills
- Ability to excel under pressure in a deadline driven, high-pressure environment where priorities often shift
- Ability to follow guidelines, processes and frameworks to help the team work efficiently and effectively
- Strong written, oral and interpersonal communication skills
- Self-starting with excellent time management skills
- Highly collaborative individual with good listening skills
- The ability to handle objections and counter professionally

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Marketing & Communications
Primary Location: London, GB
Other Locations:
Organization: F&R Gvrnc, Risk & Compliance
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel:
]]>Fri, 17 May 2013 03:00:00 GMThttp://jobs.thomsonreuters.com/job/London-Marketing-Data-Administrator-and-Support-Executive-Job/2553607/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/London-Marketing-Data-Administrator-and-Support-Executive-Job/2553607/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Sales Desk Associate Intern
ID:ADM00005191

Description

The Sales Desk Associate should support the Direct Account Managers, on different administrative and commercial activities, such as: opportunities creation and management, trust maintenance, contracts creation, invoice problems, account plans.

Essential Day to Day Responsabilities
Account Plans
Opportunities management / Pipeline and forecast
Trust Maintenance
DAD reports
Product Migration projects follos up
Contract creation

Qualifications

Education: College bachelor (6th semester or above) or degree prefereable in Economics, BA, Finance.

Required Skills

Full command of English written and spoken

Excellent communication skills
Evidence of customer/sales orientated work experience
Experience or demonstrated interest in the financial markets
Aptitude for selling and driving for results

Proactive and Innovative

Drive and motivation to begin a career in sales

Desired Skills
Negotiation Skills Thomson Reuters products & Solutions Knowledge

Job: Administration
Primary Location: Distrito Federal, MX
Other Locations:
Organization: GGO LatAm-Northern Unit
Schedule: Part-time
Education Level:
Job Type: Internship
Shift:
Travel: No
]]>Wed, 22 May 2013 02:59:00 GMThttp://jobs.thomsonreuters.com/job/Distrito-Federal-Sales-Desk-Associate-Intern-Job/2216205/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Distrito-Federal-Sales-Desk-Associate-Intern-Job/2216205/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Project Manager - Network Communications
ID:PRO00008473

Description

Thomson Reuters Network Communications is responsible for providing innovative and high quality connectivity solutions to our customers to enable fast and competitive delivery of our products and services to the financial markets. Our services are used for Customer Connectivity, Content Acquisition and Core Connectivity.

We are currently seeking a Project Manager to join our high performing, globally dispersed Project Management Team. Working within the PMO, our Project Managers are customer-centric members of our team, delivering business benefits to Thomson Reuters. They will be responsible for end-to-end management of projects that conform to Network Communication’s standards and methodologies and align with the Platinum business processes as required.

Essential Responsibilities:
- Manages full project lifecycle from establishing project scope and plan through project sign-off
- Delivers projects within the constraints of scope, time and cost to agreed levels of quality, within the PMO framework
- Identifies, assesses and manages risks to the success of the project
- Manages change control gaining agreement for revisions from project stakeholders
- Effectively manages project team conflicts, builds collaborative partnerships with stakeholders, and commitment to make decisions
- Prepares and maintains project plans and tracks activities against the plan
- Implement effective communication plan and operating rhythm, including provision of regular and accurate reports and documentation.
We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications
- Undergraduate degree and project management certification preferred
- 4+ years technology project management experience, with 2+ years focused on network or telecom projects
- Demonstrated achievements in planning, directing, and implementing multiple and concurrent projects working with globally dispersed resources
- Excellent interpersonal skills including the ability to work with individuals at all levels in the organization – strong relationship building abilities
- Strong negotiating, influencing, and conflict resolution skills
- Ability to independently set priorities and meet deadlines in a fast-paced environment
- Ability to conform to shifting priorities and proactively drive changes in project scope, timelines, and requirements
- Ability to elicit cooperation from a wide variety of sources: management, business unit contacts, and data center peers
- Ability to effectively prioritize and execute in a high-pressure environment
- Excellent written and verbal communications skills
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2013 fiscal year (October 1, 2012-September 30, 2013).

Job: Project Management
Primary Location: New York City, NY, US
Other Locations:
Organization: F&R CTO Network Communications
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift:
Travel: No
]]>Sat, 18 May 2013 05:31:00 GMThttp://jobs.thomsonreuters.com/job/New-York-Project-Manager-Network-Communications-Job-NY-10001/2439531/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/New-York-Project-Manager-Network-Communications-Job-NY-10001/2439531/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Marketing Specialist, Intellectual Property Solutions (Innovation)
ID:MAR00003488

Description

Position Overview:
- Marketing specialist in charge of strategic marketing for innovation and patent related products, services and solutions.
- Works closely with cross-functional teams to ensure on-time, in-scope delivery of one or more components of a proposition, product, or service in order to achieve annual and mid-term business objectives including financial goals, branding and improvement of customer satisfaction (NPS).
- Plans and executes meetings/events, such as trade shows and customer related events and is responsible for the outcome of such events.
- Works within team structure and provide leadership in developing and implementing internal/employee and external communications plans for wide range of clients to support business and strategic goals.

Essential Responsibilities:
- Accountable to various marketing roles and key responsibilities may include, but are not limited to:
successful project management and execution of Marketing campaigns and activities as defined by the strategic marketing plan, key customer messaging and proof points, brand ambassadorship; tactics, timing and measurement.
- Develop and execute strategic marketing plan including defining target market/customers, selecting the marketing mediums, developing messaging strategy, executing consistent and integrated campaign across selected mediums and monitoring the results, and make necessary adjustment to achieve objectives by working closely with sales and solution management team.
- Coordinate the meeting and event planning and execution process with a wide variety of internal and external parties and make arrangements for audiovisual, transportation and other services as required.
- Ensures fast, clear communication of all relevant Marketing activities and tools to relevant stakeholders, and collects regular feedback.

Qualifications

Required Skills and Experience (must have):
- Products and/or services Go-to-Market skills, and event planning/coordination skills with both internal/external stake holders.
- +3 years of marketing experiences preferably in information services and/or technology company
- Solid marketing knowledge and skills
- Leadership in cross-functional team
- Excellent communication skills in cross-functional team
- Excellent Analytical, communication and organization skills in both English and Japanese.
- Quick learner and results oriented
- Ability to work in fast paced, complex and dynamic environment and to build and maintain effective relationships with internal and external contacts.
- Proficient with MS office applications (Word, Excel, PowerPoint).

Desired Skills and Experience (nice to have):
- Marketing experiences in R&D area and/or patent related services.
- Effective negotiation skill to maintain and foster supplier relationships.
- Ability to bring innovation and freshness to our marketing execution.

Education / Certifications Required: Bachelor degree or equivalent (MBA plus)

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Marketing & Communications
Primary Location: Tokyo, JP
Other Locations:
Organization: IP & Science Asia Pacific
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel:
]]>Mon, 13 May 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/Tokyo-Marketing-Specialist%2C-Intellectual-Property-Solutions-%28Innovation%29-Job/2593622/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Tokyo-Marketing-Specialist%2C-Intellectual-Property-Solutions-%28Innovation%29-Job/2593622/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Marketing Project Executive
ID:MAR00003523

Description

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Responsibilities


- TW/HK campaign and event management from events to direct marketing communications.
- Debrief and follow up on all TW/HK campaigns with clear evaluation metrics
- Updating of TW/HK database in SFDC – follow up with Sales to ensure their contacts are uploaded into SFDC and the TW/HK marketing generated leads are also in the system
- Track and report on the TW/HK opportunities from marketing campaigns, and number of TW/HK marketing generated sales leads using the SFDC
- TW Website content management, localization and maintenance
- Copywriting for TW/HK communications in Traditional Chinese
- Review Traditional Chinese translation for all TW/HK communications
- Track and monitor the inventory for premiums and collateral in the TW office
- Liaise with vendors on premium, web publishing, collateral and EDM development
- Build and maintain TW/HK marketing schedule of campaigns
- Ensure all campaigns are reflected in SFDC
- Be the go-to-person for marketing requests from TW/HK Sales
- Undertake any other reasonable duties as requested by Line Manager, on a permanent or temporary basis.

Qualifications
- Bachelor’s degree in a Business or Marketing discipline.
- 1 to 3 years’ experience in general marketing or lead generation role in business-to-business environment.
- Ability to drive a process, communicate status, and gain agreement from constituents
- Strong organizational and follow up skills.
- Demonstrates problem resolution skills/experience
- Possess a working knowledge of Microsoft Office products.
- Experience in working in a global environment
- Knowledge of Salesforce and Eloqua preferred

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Marketing & Communications
Primary Location: Taipei, TW
Other Locations:
Organization: GGO ANA-IP&S
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift:
Travel:
]]>Tue, 14 May 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/Taipei-Marketing-Project-Executive-Job/2596024/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Taipei-Marketing-Project-Executive-Job/2596024/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Corporate Affairs Manager
ID:MAR00003464

Description

Thomson Reuters is seeking qualified candidates for a new Corporate Affairs Manager opportunity. The role will be a key player within our Corporate Affairs, Marketing & Communications team and will serve as an ambassador, spokesperson and representative of Thomson Reuters to positively drive corporate brand awareness and reputation through the implementation of a comprehensive public relations strategy.

The successful candidate is an experienced spokesperson, well-versed in fast response communications, has an understanding of financial reporting and an ability to thrive in a complex, matrixed organization. The candidate must have the experience and enthusiasm for communications to think proactively, collaborate effectively, possess the gravitas and finesse to advise clients on communications strategies and initiatives, coach on media techniques/initiatives, and ultimately be considered a valued extended team member of the regional business and global PR teams.

The position will offer access and exposure to many different departments across the company, and the successful candidate can expect to have regular dealings with the company's executive committee (Excom) and should demonstrate appropriate personal and professional skills with these groups.

ROLE RESPONSIBILITIES:

The role encompasses a large number of elements, including, but not limited to:

- Media Relations - maintaining and building relationships with key beat reporters, editors and commentators
- Corporate communications - lead and support roles on a diverse set of corporate communications projects including speech writing, sponsorship, awards, CSR, public affairs and legislative affairs
- Issues management – assisting with the formation of, and delivery, of key messages around planned and unplanned issues impacting the reputation of the business and senior management.
- Financial communications - provides support to the company's quarterly financial communications program
- Coordination and alignment of corporate message across business units- operate as a resource and a source of knowledge raising awareness of the requirements of coordination across the globe
- Media analysis and monitoring of relevant company, competitor and industry coverage and activityWe are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

EXPERIENCE REQUIRED:

To meet the challenge, the ideal candidate you should possess the following attributes:
- Bachelors Degree required, Masters or Professional qualification preferred
- Proven experience as a corporate spokesperson or as a journalist in related areas
- Proven experience in crisis communications
- Proven experience supporting media outreach program at a senior executive level
- Public company experience and familiarity in dealing with confidential/ material information
- Excellent communication skills, additional languages advantageous
- Must have strong relationships with US/National business media
- Proven ability to coordinate a global media program in a matrixed organization (working with direct and non-direct reports)
- Experience in financial services, information services, media and or technology industries an advantage
- International experience an advantage
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2014 fiscal year (October 1, 2013-September 30, 2014).

Job: Marketing & Communications
Primary Location: New York City, NY, US
Other Locations:
Organization: BusOpsSvcs-Cptl/Ops/Cmmsn/Rptg
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: Yes, 10 % of the Time
]]>Mon, 06 May 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/New-York-Corporate-Affairs-Manager-Job-NY-10001/2582709/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/New-York-Corporate-Affairs-Manager-Job-NY-10001/2582709/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Senior Director, Marketing
ID:MAR00003511

Description

The Senior Director of Marketing will define and lead the marketing strategy for the Professional Segment of the Tax & Accounting business of Thomson Reuters. Spanning print, online, and event marketing, the Senior Director of Marketing for Professional will help define the overall messaging and positioning for Professional products and services, and be accountable for driving the business through innovative and compelling field marketing activities over an optimal mix of marketing channels (i.e. web, mobile, PR, social, field, direct mail, etc.) and tactics.

Responsibilities include:
- Strategic GTM planning
- Lead generation and management
- Customer communications
- Online ownership- inclusive of web, social media, video assets, and internal web properties and tools
- Fostering an environment of collaboration and cross-business unit teamwork
- Influences up, down, and across the organization to ensure appropriate buy-in and support of initiatives
- Team management
- Management of the overall Professional marketing budget
- Market analysis including customer segmentation strategies and assessment of adjacent market opportunities
- Competitive marketing
- Brand management
- Strategic customer survey activity and analysis
- Field marketing strategy- including meetings & events, campaigns, programs (online and offline), etc.
- Public relations including trade relations overall, promoting Thought Leadership content, developing white papers, etc.
- Managing selected strategic 3rd party relationships
- Collaboration on Cross-selling and revenue retention strategiesWe are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications
- Substantial experience (7-10 years) leading a segment/field marketing team in a b2b environment.
- Experience in working on large projects in a complex, loose matrix organization.
- Proven success in generating qualified new sales leads for the business.
- Innovative marketing campaign development.
- Broad Global Marketing perspective / understanding of how marketing can benefit the TR business in order to set industry and business precedents and stay ahead of the competition.
- Must have proven experience of delivering strong, influential communications materials and ability to deliver complex analyses (could be internal/external) on behalf of an organization.
- Customer-centric mindset with strong understanding and application of the buyer's journey and support for improving the customer experience overall
- Excellent verbal and written communication skills in order to serve in thought leadership capacities and influence others
- Strong messaging and positioning skill set with a laser focus on substantiating claims with differentiating proof points
- Excellent organizational / project management skills working with multiple groups across geographies and cultures
- Diplomacy and poised leadership
- Passion to compete and win
Knowledge or prior experience with the CPA firm market is a plus. The primary market served by Professional is US based accountants in public practice. Prior experience working as a practitioner or in a role serving the profession is very beneficial.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Marketing & Communications
Primary Location: Dexter, MI, US
Other Locations:
Organization: Tax&Acctg Professional
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel:
]]>Tue, 07 May 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/Dexter-Senior-Director%2C-Marketing-Job-MI-48130/2585096/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Dexter-Senior-Director%2C-Marketing-Job-MI-48130/2585096/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Head of Strategic Marketing
ID:MAR00003526

Description

PRIMARY OBJECTIVE:



This position leads Non-financial Sector's growth efforts in sub-segments of our markets.

MAJOR AREAS OF ACCOUNTABILITY:


- Develop forward-looking insights from markets, competitors and customers through both qualitative and quantitative research & analysis. Package the insights to communicate findings / objectives to senior management
- Develop new top-line growth opportunities for the non-financial Sector. Together with GSAM, develop and implement programs to deliver sales and revenue growth
- Partner with the Heads of the businesses, sales and other stakeholders to develop segment specific strategies and recommendations
- Support the Global Head of Non-financial Sector to deliver against all other requirements

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

POSITION REQUIREMENTS:
Education and Experience

· MBA degree required - emphasis on quantitative analysis, economics and marketing courses. Equivalent work experience will be considered

· 10-12+ of progressively responsible B2B marketing / management consulting / investment banking experience

· Strong track record of generating new business opportunities

· Strong knowledge of financial markets or its products required
Knowledge and Skills

· Exceptional ability to create new insights from quantitative and qualitative data

· Substantial experience segmenting customers and developing differential strategies for each

· Skilled at managing large, cross-functional projects in a major corporation, preferably Thomson Reuters

· Ability to communicate persuasively and tactfully with all levels of management, co-workers and customers. Exceptional written and verbal communication and presentation skills

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Marketing & Communications
Primary Location: New York City, NY, US
Other Locations:
Organization: F&R M&CE Non Financial Sector
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel:
]]>Thu, 16 May 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/New-York-Head-of-Strategic-Marketing-Job-NY-10001/2601795/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/New-York-Head-of-Strategic-Marketing-Job-NY-10001/2601795/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Marketing Specialist
ID:MAR00003531

Description

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Overview

Using proficient marketing knowledge and strong communication skills, Marketing Specialist supports legal sales to increase customer base and drive revenue growth. Additional responsibility includes advertisement sales.

Scope



Utilize statistical results on usage pattern to implement necessary changes and provide data analysis for new contracts and pricing structure

Responsibilities and Duties


- Utilize user statistical tool to track website usage pattern and communicate regular report to stakeholders.
- Make appropriate recommendations on marketing strategies including Search Engine Marketing(SEM) marketing targeted for major search websites.
- Partner with advertisement mediums and list effective advertisements to increase market presence.
- Provide tactical marketing support to business clients and plan product marketing activities to drive growth in number of users.
- Conduct analysis of effectiveness of advertisements by assessing and interpreting statistical data.


Measure of Success


- Generate the new traffic on legal website;
- Rate of trial customers converted into paid customers via
- Search Engine Marketing(SEM);
- The number of new customers and sales revenue;
- Timely submission of requested marketing data to stakeholders;
- Achievement of sales target set for advertisement sales;


Qualifications


- Bachelor’s degree in business or marketing related field;
- 3-5 years business experience in strategic marketing;
- Relevant experience in the legal field is a plus;
- Experience executing strategic marketing programs such as Loger and Acecounter;
- Demonstrate expertise in traditional marketing such as legal advertising, promotions, and marketing concepts;
- Strong knowledge in digital marketing such as Search Engine Marketing, Search Engine Optimization, online advertising and Social Media;
- Must be able to demonstrate effective communication skill in English;

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Marketing & Communications
Primary Location: Seoul, KR
Other Locations:
Organization: GGO ANA-Legal
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift:
Travel: Yes, 25 % of the Time
]]>Tue, 21 May 2013 00:00:00 GMThttp://jobs.thomsonreuters.com/job/Seoul-Marketing-Specialist-Job/2609916/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Seoul-Marketing-Specialist-Job/2609916/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Technical Support Analyst
ID:TEC00027176

Description

Provide 2nd/3rd line technical support to London sites and remote users and act as an escalation point in the absence of the Team Lead.

Key Responsibilities:

Provides second level and third level end user support and IT services to the Thomson Reuters enterprise
Acts as a point of escalation in Team Lead's absence and provides recommendations on specific solutions or technologies.
Ensures that all staff have the appropriate tools to perform their job function and that these tools are kept in working order and where necessary repaired with the minimum of user disruption
Mentors less-experienced staff as well as influence and collaborate with customers and work teams across departments.

Qualifications

Required Skills:

Has an expert level knowledge and understanding of:
computer systems–including operating systems,
mobile devices,
computer hardware,
variety of software applications used regularly for business functions
vpn support,
wireless,
printers
Solid working knowledge of:
network hardware and software
telephony,
switches and routers
VoIP phones technologies
Server based resource administration and troubleshooting
Expert troubleshooting skills
Excellent attention to detail
Strong communication skills when interacting with the business, peer groups, and management while understanding and utilizing the appropriate levels and types of interaction/ communication
Ability to analyze, evaluate and recommend new technologies.
Possesses and consistently displays superior customer service skills when working with customers, co-workers, and lead staff. This includes, but is not limited to, consistently following through on commitments, using appropriate communication tools, providing options and alternatives for problem resolution, and projecting a positive and professional demeanor
Thrive under constantly changing conditions, offering new ideas, and fresh approaches to problems.
Can produce well-written technical and business documentation such as project justification documents and proposals.
Uses incident management tracking tools to improve support, and reduce the number of incidents

Job: Technology Operations
Primary Location: London, GB
Other Locations:
Organization: Tech - IT Services
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: No
]]>Fri, 10 May 2013 02:59:00 GMThttp://jobs.thomsonreuters.com/job/100-Avenue-Road-Technical-Support-Analyst-Job/2477655/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/100-Avenue-Road-Technical-Support-Analyst-Job/2477655/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Manager, Finance
ID:ACC00006746

Description

We are looking for a Finance Manager to work within the Tax and Accounting group of Thomson Reuters. This role will be based in NYC but will eventually be moving to Hoboken.

Responsibilities:
- Support business unit operations and management with accurate forecasting, timely analysis and reporting
- Communicate business unit financial performance and forecast to business unit operating committee and Corporate Division group finance
- Partner with business unit management team to understand key drivers of business performance and how to drive improved performance
- Analyze business unit financial performance (revenue, expense and capital) for monthly early look forecasts and during financial close process
- Support planning process including annual and interim operating plans submitted to Corporate Division of Tax & Accounting
- Ensure that all aspects of finance operations (sales commissions, financial metrics, and operational processes associated with billing, revenue and expense) are operating in an efficient and effective manner
- Identify and lead financial process improvements that increase the business unit’s efficiency and/or profitability
- Ensure financial procedures and controls are consistently applied in the business unit
- Utilize and improve financial models to forecast upcoming month, quarter and fiscal year for the business unit
- Provide financial reports from SAP BEX and Cognos systems
- Assist Sr. Director of Finance with presentations, special projects and other duties as required
We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications
- Bachelor's degree in finance, business management, or economics
- 3-7 years of prior work experience in financial analysis or budgeting and forecasting
- Strong financial and analytical skills
- Strong written, quantitative and verbal communication skills
- Ability to effectively communicate financial information to business unit finance staff as well as senior management
- Excellent computer skills with financial systems; extensive experience with and knowledge of Excel and PowerPoint.
- Cognos and SAP/BEX reporting experience a plus

Job: Accounting & Finance
Primary Location: New York City, NY, US
Other Locations: USA-Hoboken-121 River Street,Hoboken,New Jersey,United States
Organization: Tax&Acctg Corporate
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift:
Travel:
]]>Fri, 24 May 2013 05:00:00 GMThttp://jobs.thomsonreuters.com/job/New-York-Manager%2C-Finance-Job-NY-10001/2617033/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/New-York-Manager%2C-Finance-Job-NY-10001/2617033/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Client Development Manager
ID:MAR00003421

Description

Client Development Manager - Americas

Overview

Account representative that creates customer loyalty, ensuring revenue retention, contract renewal, product utilization and upsell opportunities.

Responsibilities
- Customer Satisfaction: Drives programs to ensure existing customer satisfaction, product utlization and ultimately contract renewal. Utilize appropriate escalation processes and programs in place for dissatisfied customers.
- Revenue Retention and Renewal: Coordinate renewal of assigned contracts and the retention of current customers.
- Key Account Retention: Identify and coordinate renewal of high-value and strategic renewals with sales team.
- Cross-Sell Coordination: Identify and coordinate cross-selling opportunities between regional sales teams and relationship management team.
- Forecasting and Reporting: Provide timely and accurate retention forecasts and activity reports to inform strategic decision-making.We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Required Skills
- Customer Satisfaction: Drives programs to ensure existing customer satisfaction, product utlization and ultimately contract renewal. Utilize appropriate escalation processes and programs in place for dissatisfied customers.
- Customer Service: 1-3 years in a customer service and revenue retention environment.
- Independent Worker: Ability to deliver results while working in a highly independent and fast-paced environment.
- Communication: Advanced verbal and written communication skills.At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Marketing & Communications
Primary Location: Singapore, SG
Other Locations:
Organization: F&R GRC Global Sales
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: Yes, 10 % of the Time
]]>Thu, 23 May 2013 03:00:00 GMThttp://jobs.thomsonreuters.com/job/Singapore-Client-Development-Manager-Job/2542736/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/Singapore-Client-Development-Manager-Job/2542736/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title:Client Development Manager
ID:MAR00003420

Description

Governance, Risk & Compliance is a fast-growing Thomson Reuters business. It focuses on connecting our customers’ business to the ever ever-changing regulatory environment, with client groups including compliance, audit, legal and risk functions in financial services, law firms, accounting firms, regulators, insurance, energy and other industries undergoing regulatory change. The global business has over 1250 employees located in major locations across 15 countries, including London, New York, Washington DC, Minnesota, Dubai, Cape Town, Penang, Singapore and Sydney. Industry expectations are that governance, risk and compliance market will grow rapidly worldwide over the next few years, and this business unit positions Thomson Reuters very strongly to take advantage of these increasing opportunities. The business is expected to grow at double digits over the next 5 years.

The Governance, Risk & Compliance unit works with teams across Thomson Reuters to leverage the full capabilities of the business.

Client Development Manager

Overview

Account representative that creates customer loyalty, ensuring revenue retention, contract renewal, product utilization and upsell opportunities.

Responsibilities
- Customer Satisfaction: Drives programs to ensure existing customer satisfaction, product utlization and ultimately contract renewal. Utilize appropriate escalation processes and programs in place for dissatisfied customers.
- Revenue Retention and Renewal: Coordinate renewal of assigned contracts and the retention of current customers.
- Key Account Retention: Identify and coordinate renewal of high-value and strategic renewals with sales team.
- Cross-Sell Coordination: Identify and coordinate cross-selling opportunities between regional sales teams and relationship management team.
- Forecasting and Reporting: Provide timely and accurate retention forecasts and activity reports to inform strategic decision-making.We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications

Required Skills
- Customer Satisfaction: Drives programs to ensure existing customer satisfaction, product utlization and ultimately contract renewal. Utilize appropriate escalation processes and programs in place for dissatisfied customers.
- Customer Service: 2-4 years in a customer service and revenue retention environment.
- Independent Worker: Ability to deliver results while working in a highly independent and fast-paced environment.
- Communication: Advanced verbal and written communication skills.At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Marketing & Communications
Primary Location: New York City, NY, US
Other Locations: District of Columbia,United StatesBoston,Massachusetts,United StatesCalifornia,United StatesMinnesota,United States
Organization: F&R GRC Global Sales
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: Yes, 10 % of the Time
]]>Sat, 11 May 2013 02:59:00 GMThttp://jobs.thomsonreuters.com/job/San-Francisco-Client-Development-Manager-Job-CA-94101/2543508/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.thomsonreuters.com/job/San-Francisco-Client-Development-Manager-Job-CA-94101/2543508/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS