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Relationship Manager- API/CLOB

Thomson Reuters Sales 2/8/2018 9:50:00 PM Hong Kong, Hong Kong
Job Description

Job Description

API/CLOB Relationship Manager

Financial and Risk

Go to Market (GTM), Asia

Transactions Team

Position Summary

Thomson Reuters is seeking an experienced results oriented relationship manager with high energy levels to join our Transactions Sales team to cover accounts in Hong Kong and Taiwan. Successful candidates will possess good oral and written communication skills. They will be working closely with our client’s eFX trading & sales desks as well as liaising with TR account managers, technical account managers and client services team. Candidates must have strong FX market knowledge, good interpersonal skills, an eye for detail and able to deal with high stress situations in a dynamic environment.

The candidate will have experience in promoting established eFX trading services to the Foreign Exchange Financial community. They will be a proven self-starter, be able to manage user relationships, provide a high level of customer service and have a good level of technical product knowledge.

Role Responsibilities

  • Responsible for managing relationships with & training the customer’s eFX trading & sales functions on Thomson Reuters’ FX CLOB trading venues and APIs ensuring customer adoption & satisfaction
  • Proactively manage day to day schedule ensuring that all customers within the RM’s territory are met regularly
  • Identify additional opportunities for increasing usage, volume and revenue from existing customer base
  • Achieve defined volume and product adoption targets
  • Work with colleagues globally to achieve a cohesive and consistent client experience
  • Work closely with the Client Service & Account Management teams
  • Identify new product or functionality enhancements to address the client’s/bank’s needs

Desired Skills & Experience

  • 3 or more years of proven experience in a relationship management or client services environment
  • Experience working with an e-trading platform, FX or other financial markets software product via either a vendor or bank
  • Relationship Management or Client Service with a background in Foreign Exchange.
  • The candidate must be a highly professional, self-motivated and organized individual with a proven track record of exceeding targets and driving revenues
  • Key areas of competence are: Relationship Management, E-trading, Central Limit Order Books and APIs. Ideally the candidate will have worked in the markets side of liquidity management
  • Excellent communication, presentation, and organisational capabilities as well as analytical and problem-solving skills are essential

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With more than 45,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit thomsonreuters.com/careers.

More information about Thomson Reuters can be found on thomsonreuters.com.



Locations
Hong Kong-Hong Kong
Req #: JREQ098869
Locations: Hong Kong-Hong Kong
Job Function: Sales
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