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Account Manager

Thomson Reuters Sales 1/23/2018 9:41:15 AM New York, NY United States of America
Job Description

Title: Account Manager - East
This position manages and grows revenue and market share at highest value and most complex designated accounts to maximize customer satisfaction and achieve company's strategic objectives. Develops and maintains client relationships to ultimately drive revenue growth.
Develops and executes account strategy collaborating with account team and/or other business units to deliver a comprehensive product offering to meet overall customer needs. Responsibilities Include:
- Manages, retains and grows revenue, responsible for sales and accountable for service performance (may include new sales and revenue quota attainment).
- Establishes strong, long-term customer relationships and cultivate new business opportunities.
- Continues to maintain relationships with key decision makers.
- Strategically develops and executes a growth-centric account plan and own overall strategy for growth and revenue as appropriate.
- Applies knowledge of business and its constituent workflows to conceive and position value-added solutions to promote sales and revenue growth.
- Collaborates with account team and/or other business units where required and has oversight of all account activities.
- Responsible for forecasting, keeps management in touch with accounts in a timely fashion, gathers intelligence on competitor activity, and gives feedback to other internal stakeholders.
- Acts as point of contact for the client, provides escalation path to and from Service and attends to customer issues promptly as appropriate.
- Tracks customer activity in internal systems in order to execute on account strategy and identify additional opportunities.
- May provide customer product training as necessary.
- Advances the sale, application and evolution of products within accounts.
- Maintains up to date product knowledge on all products and solutions.
- Accountable for individual expense budget management.
- Demonstrates skills in managing and handling sales across accounts.
We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.


Education: Bachelor’s Degree
- Strong understanding of customers and their business model and workflows.
--Strong understanding of Regional Full Service and Online Retail Advisory Business.
- Strong product knowledge.
- Relationship building skills.
- Selling skills (identity, develop and articulate a complex proposition/consultative selling).
- Strong negotiation skills.
- Strong interpersonal skills, ability to develop and execute a sales plan, ability to use a variety of technology with a high level of proficiency.
- Problem solving--ability to understand, articulate, structure and solve client needs.
- Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization.
- Ability to collaborate with account team.

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With more than 45,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit

More information about Thomson Reuters can be found on

New York-New York-United States of America
Req #: JREQ098452
Locations: New York-New York-United States of America
Job Function: Sales
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