Business Unit: Tax and Accounting
The Tax & Accounting business of Thomson Reuters is the leading provider of technology and information solutions as well as integrated tax compliance software and services to accounting, tax and corporate finance professionals in accounting firms, corporations, law firms and the government. Headquartered in Toronto, Thomson Reuters Tax & Accounting division has major operations in Ann Arbor, Dallas, Hyderabad, London, Sydney and Toronto.
Position Title: Customer Support Specialist
Requisition No: JREQ097177
To provide a high standard of customer support and technical assistance to Thomson Reuters UK Professional customers in an effective and timely manner with particular emphasis on providing support on Personal and Corporation Tax queries.
Brand - DIGITA:
Digita provides a full integrated suite of best of breed software for accountants and tax practitioners spanning desktop, mobile and the web and is used by over 5,000 accountants. Built around a central database of client and contact information, the Digita Professional Suite doesn't just link accounts and tax software; it provides an intuitive environment for client maintenance, tax and accounts compliance, contact management, letter writing, marketing and forms production. (http://www.digita.com/pro).
Major Responsibilities / Accountabilities:
As part of the Client Services team, you will work closely with customers as well as the Development and Sales teams
Essential Skills and Experience:
Desired Skills and Experience:
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With more than 45,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
Intrigued by a challenge as large and fascinating as the world itself? Come join us.
To learn more about what we offer, please visit thomsonreuters.com/careers.
More information about Thomson Reuters can be found on thomsonreuters.com.