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Manager, Marketing Technology

Thomson Reuters Technology Development 1/17/2018 4:13:40 AM Exeter, DEV United Kingdom
Job Description

Position Title: 

Marketing Technology Manager - Eloqua

Business Unit:

Financial & Risk

Product or Service:

Are you analytical and organized?  Do you have experience with Eloqua and other B2B marketing technologies?  Are you technically savvy?  Do you love to learn? 

Thomson Reuters is expanding our marketing capabilities and is looking to grow our team with someone who has hands-on experience as an Eloqua admin or expert.

Candidates should have experience with B2B sales and marketing applications such as Eloqua, Marketo, or similar marketing automation platforms as well as CRM systems such as Salesforce, Microsoft Dynamics or other similar platforms. Previous experience with software development life cycles, data management and data governance is a plus.  Our current MarTech stack includes Oracle Marketing Cloud (Eloqua), Salesforce CRM, Unica (IBM), and other MarTech applications, and is expanding to include additional cloud-enabled apps to support demand generation, lead flow, and marketing attribution.  This position reports to the Director of Marketing Technology & Data.

Main Responsibilities / Accountabilities:

  • Understand and document business and technology requirements, including marketing processes, data governance, and marketing reporting
  • Manage and train consultants and internal teams on Eloqua features and functionality
  • Analyze metrics on implementation and utilization of Eloqua or other key marketing technology platforms for global marketing campaigns
  • Support multiple projects simultaneously with skill, attention to detail, persistence, and a focus on results
  • Support and train others on new technology features and enhancements
  • Coordinate release management communications
  • Continually seek opportunities to improve implementation and training on marketing technology

Essential Skills/Experience Required:

  • 7+ years experience in business analysis, development, product management, or marketing technology
  • Logical approach to problem solving and advanced analytical skills and techniques
  • Possess excellent interpersonal skills to communicate and influence others in a cross-functional, global environment
  • Ability to source, initiate, and drive improvements to marketing technology systems
  • Is comfortable raising questions, understanding true needs from stakeholders and dealing with ambiguity
  • Inquisitive and detail oriented; able to work effectively with minimal supervision
  • Ability to manage multiple projects with excellent organizational skills
  • Ability to critically evaluate information gathered from various sources, reconcile conflicts, decompose high level information into details and synthesize low-level information to a general understanding
  • Must be a team player, self-motivated with a strong work ethic
  • Strong professional characteristics (trustworthy / responsible, hardworking, intellectually curious, take initiative and ownership over work)         

Desired Skills/Experience Required:

  • Eloqua Masters certification, Eloqua Luminary desired
  • Advanced level Excel skills required
  • Experience with development release cycles and project management tools such as JIRA
  • Experience with marketing automation and CRM in a B2B environment

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With more than 45,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit

More information about Thomson Reuters can be found on

London-United Kingdom;Exeter-United Kingdom
Req #: JREQ092158
Locations: London-United Kingdom|Exeter-United Kingdom
Job Function: Technology Development
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