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Sales Operations Specialist

Thomson Reuters Business Operations 12/14/2017 3:26:40 PM Ann Arbor, MI United States of America
Job Description

Job Description Summary

This position provides prompt sales operations support to a growing energetic inside sales organization through lead passing, daily reporting, maintenance of Microsoft Excel spreadsheets, meeting preparation and other general office duties. This role has direct contact with entire sales organization; including sales leaders and other business units within the organization as well as front-line customer contact.

Job Duties

Answer multi-line phone system to pass leads to sales reps, customer service or support

Maintain sales email inbox and pass leads to their respective department

Distribute daily sales revenue reports to sales rep and leaders

Assist sales representatives with questions on product and service orders

Distribute sales trade show leads via the our internal CRM tool

Sustain multiple sales revenue spreadsheets

Complete administrative tasks as needed for the entire sales organization in a prompt manner


Work under general supervision of a manager of Sales Operations


Confident, helpful, customer-oriented phone presence required

Ability to work in a team environment as well as independently with minimum supervision

Proven ability to take on multiple projects and see them to completion successfully

Experience with Microsoft Excel.  

Strong communication skills (written, oral)

Organizational skills with attention to detail

Working Hours

Hours of operation 8:00 am – 7:00 pm with rotating evening coverage

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With more than 45,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit

More information about Thomson Reuters can be found on

Ann Arbor-Michigan-United States of America
Req #: JREQ096109
Locations: Ann Arbor-Michigan-United States of America
Job Function: Business Operations
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