The FIX Onboarding team works with broker and client side certifications, production rollouts as well as working on ad hoc integration queries from clients. The team also provides L3 support for the REDI support staff.
This role will provide highly skilled technical support/delivery capability as technical lead for the current and future delivery, support, and maintenance of future production services in the technical operations environment. Leads technical and procedural consistency within a team focused on the implementation, service delivery, and support of products, systems, & networks. Leads initiatives for driving down incident rates and working with 1st line operations to improve service recovery times. Leads the implementation process to ensure that all aspects of operability are delivered whilst ensuring that existing service levels are maintained or improved.
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With more than 45,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
Intrigued by a challenge as large and fascinating as the world itself? Come join us.
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