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Segment Coordinator

Thomson Reuters Administration 12/8/2017 11:59:45 AM Toronto, ON Canada
Job Description

Date Posted: December 8, 2017

Department: Customer Segments

Location: 333 Bay Street – Toronto

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting and media markets, powered by the world's most trusted news organization.

Segment Coordinator


The Segment Coordinator will provide administrative support, document processing and general research services to the Segment team. 

This position is responsible for:

  • supporting the Academic Market in Canada;
  • assisting faculty using TWEN (Thomson West Educational Network);
  • managing and distributing all access (users/passwords) for TWEN;
  • password generation for Academic students (management and actual support and execution);
  • monitoring and distributing starter packages as well as advertising packages;
  • invoice management for all students across Canada (admin work which includes managing all expenses for students);
  • tracking all registrations of students WL/TNP;
  • coordinate weekly Segment communications;
  • managing client correspondence and gifting;
  • assisting with document preparation, mark-ups, proof reading, formatting of .doc, .ppt and other documents;
  • assisting  with directed secondary research across Segments, in support of insights development, customer/prospect identification;
  • helping in identifying Segment appropriate events, conferences and meetings to attend, sponsor or otherwise support;
  • organizing local regional/global segment meetings, with videoconferencing and telephone connections, agenda creation, resource provision and any other details;
  • coordinating travel and managing expenses for the team;
  • managing the administrative tasks associated with on boarding new Segment employees and practicum students; and
  • other duties as required, and as the role evolves.

You will be a strong team player and will possess:

  • a university degree;
  • the ability to be flexible in supporting the evolving needs of the Segment Team;
  • the ability to multi-task and detail-oriented;
  • excellent interpersonal and communication skills, both written and oral, the ability to communicate with all levels of staff, senior management, peer administrative personnel and senior external contacts in multiple countries and time zones;
  • excellent organizational skills and prioritize workload, especially when under time pressure;
  • the ability to show initiative, be proactive, have a sense of urgency & drive and work well with minimal supervision;
  • the ability to anticipate situational needs and utilize logical thinking; and
  • proficient in MS Office, to include Outlook, Word, Excel & PowerPoint.

Knowledge of Thomson Reuters products and services, experience working in a global matrix environment, an understanding of the professional services industry and familiarity with social media (LinkedIn, Twitter) will be considered an asset.

Thomson Reuters offers an environment that is both challenging and supportive, and we are proud to have been named one of Canada’s Top 100 Employers from 2009 – 2018, a Best Workplace from 2006 – 2017, and a Great Place to Work for Women in 2015 and 2017. We consider work from home arrangements for people with a disability or specific accessibility needs. If requested, accommodation will be provided throughout the recruitment and assessment process.

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With more than 45,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit

More information about Thomson Reuters can be found on

Req #: JREQ095422
Locations: Toronto-Ontario-Canada
Job Function: Administration
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