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Business Operations Co-ordinator

Thomson Reuters Business Operations 11/8/2017 11:25:22 AM Exmouth, DEV United Kingdom
Job Description

UK Tax & Accounting

The Tax & Accounting business of Thomson Reuters is the leading provider of technology and information solutions, as well as integrated tax compliance software and services to accounting, tax and corporate finance professionals in accounting firms, corporations, law firms and government. Headquartered in New York, Tax & Accounting has major operations in Ann Arbor, Dallas, Hyderabad, London, Sydney, and Toronto.

Role Summary:

The Business Operations Analyst/Co-ordinator is a key role within the Business Operation team and has the following major responsibilities:

  • Review and research business processes/systems to identify issues or potential enhancements. Present findings and solutions to business unit
  • Co-ordinate the testing and validation efforts to ensure process/system changes will integrate effectively into the overall business process
  • Work with various groups (e.g., technology developers, managers) to implement solutions that are in line with strategic goals and that specifically improve workflow.
  • Run regular audit checks to ensure processes and systems (mainly relating to order processing and billing) are operating correctly
  • Investigate and propose solutions to any issues identified in the above audits
  • Ensure existing processes are documented and kept up to date

Major Responsibilities / Accountabilities:

  • Provide support on projects changing back office systems and processes to meet new business requirements.
  • Monitor integrity of back office data and provide support in resolving issues.
  • Scheduling of customer subscription renewals.
  • Co-ordinate user acceptance testing for changes to back office systems.
  • Data analysis for sales, marketing and finance.

Key Relationships:

Working closely with the UK Sales, Marketing and Finance management and the management teams of the back office teams in the US.

Essential Skills:

  • Methodical approach
  • Accurate
  • Excellent Excel skills
  • Using technology
  • Time management
  • Internal compliance
  • Quality focus

Desired Skills:

  • Experience in reviewing business processes and implementing change.
  • Knowledge and use of reporting from a CRM or financial system would be preferable – ideally Salesforce.com or Business Objects.
  • Experience of producing management information reports
  • Use of Excel including VLOOKUP

    At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With more than 45,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

    As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


    Intrigued by a challenge as large and fascinating as the world itself? Come join us.

    To learn more about what we offer, please visit thomsonreuters.com/careers.

    More information about Thomson Reuters can be found on thomsonreuters.com.



    Locations
    Exmouth-United Kingdom
    Req #: JREQ092914
    Locations: Exmouth-United Kingdom
    Job Function: Business Operations
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