Thomson Reuters
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Help Desk Tecnico

Thomson Reuters Customer Service & Support 11/7/2017 9:19:31 AM Buenos Aires, Argentina
Job Description

Tareas/Responsabilidades principales:

• Recepcionar incidencias técnicas de los productos y servicios a nuestros clientes globales del rubro mencionado.

• Hacer uso de herramientas remotas que permitan dar agilidad a la solución de las mismas.

• Efectuar un seguimiento de los incidentes en proceso de solución en los distintos niveles de soporte.


• Estudiante o graduado de las carreras de Ingenieria en Sistemas, Ingeniero electrónico, Analista en Sistemas , Ingeniería en Comunicaciones o afines 

• Excelentes relaciones interpersonales y actitud de servicio

• Proactivo, alta motivación y entusiasmo

• Foco en la satisfacción de clientes

• Peferencia por el soporte más que el desarrollo 

• Inglés : Intermedio

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With more than 45,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit

More information about Thomson Reuters can be found on

Buenos Aires-Argentina
Req #: JREQ087177
Locations: Buenos Aires-Argentina
Job Function: Customer Service & Support
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