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Customer Support Executive- Japanese Speaking

Thomson Reuters Customer Service & Support 11/13/2017 4:56:15 PM Pyrmont, NSW Australia
Job Description
Company Overview Customer Services Executive – Products and Data Support   - Solid communication skills will secure this role - Customer support role with on-going training - Use your business level Japanese language skills   We are looking for an enthusiastic customer service professional with a background or interest in financial markets.  As part of a growing team, supporting Asia, you will provide a high level support to customers in terms of product (technical) and information (data).   Duties will include providing prompt customer support in response to inbound queries that require quick resolution as well as identification and escalation of obstacles influencing timely resolution of customer requests.  You will assist clients with product and data queries and will be expected to maintain a solid understanding of financial markets, products and trends.   This is a challenging and demanding opportunity within a dynamic, rapidly changing environment.   To succeed in this role, you must have experience within a customer support role as well as outstanding communication skills.  A business related degree coupled with experience in financial markets would be highly regarded.   Thomson Reuters offers its employees ongoing training and career progression locally and globally. We encourage work-life balance; offer a great salary package, salary continuance insurance and access to a lifestyle program for you and your family to enjoy.   If you want to work for a fast paced global company with an international culture, submit your application today. 

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With more than 45,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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To learn more about what we offer, please visit thomsonreuters.com/careers.

More information about Thomson Reuters can be found on thomsonreuters.com.



Locations
Pyrmont-New South Wales-Australia
Req #: JREQ073290
Locations: Pyrmont-New South Wales-Australia
Job Function: Customer Service & Support
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