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Sales Operations Analyst

Thomson Reuters Business Operations 10/9/2017 9:31:48 AM Eagan, MN United States of America
Job Description

Sales Operations Analyst

Sales & Customer Support (SCS)

The Sales Operations Analyst works closely with SCS Sales Effectiveness & Operations team and the Sales leadership team to design, support and enhance the timely delivery of operational reporting, that enable sales activities and sales effectiveness.  The Sales Operations Analyst provides insightful descriptions and actionable insights to the sales leadership team.  This role executes on projects, programs and day-to-day duties that are based off of the framework of reporting and diagnostics, helping to support strategic thinking of the key stake holders in the SCS organization.

Responsibilities:

  • Utilize salesforce.com, C9 and Tableau reporting capabilities to provide diagnostics and actionable metrics for sales leadership.  Build dashboards and reports across sales channels. 
  • Actively consult with SCS leadership on complex operational data needs.
  • Contribute insight based on grounded diagnostics to current business challenges and anticipate reporting needs
  • Provide insightful diagnostics and actionable insights to the sales leadership team in a proactive manner by spotting trends, questioning data and asking questions to understand underlying drivers.
  • Conduct statistical data analysis and communicate insights from trends to help drive strategic decisions.
  • Conduct deep dives to identify trends, risks and areas for improvement for the sales leadership team
  • Analyze data and metrics to tell a story that drives sales insights and action. 

Qualifications:

  • 4-year college degree or similar operational role experience
  • 4 years experience in business or financial analyst roles with exceptional project management skills
  • Advanced Microsoft Office Suite skills, specifically Excel, PowerPoint and Access
  • Technical aptitude including knowledge of salesforce.com, C9 and Tableau a plus
  • Strong interpersonal skills and ability to team with partners from various business units
  • Superior diagnostic and problem solving skills
  • Past experience with problem solving and communicating with sales channels, customers, and internal management
  • Strong understanding of sales processes, territory planning and salesforce.com

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With more than 45,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit thomsonreuters.com/careers.

More information about Thomson Reuters can be found on thomsonreuters.com.



Locations
Eagan-Minnesota-United States of America
Req #: JREQ091620
Locations: Eagan-Minnesota-United States of America
Job Function: Business Operations
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