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Transactions Relationship Manager

Thomson Reuters Sales 11/12/2017 10:15:58 PM Hong Kong, Hong Kong Hong Kong
Job Description

Transactions Relationship Manager

Financial and RiskGo to Market (GTM)- AsiaCompany Overview

Thomson Reuters provides professionals with the intelligence, technology and human expertise they need to find trusted answers. We enable professionals in the financial and risk, legal, tax and accounting, and media markets to make the decisions that matter most, all powered by the world's most trusted news organization.

Position Summary

Transaction Sales (FXall) team seeks high energy, motivated professionals for our Relationship Management Team.  Candidates will possess good oral and written communication skills(in English) and will be working closely with our clients, technology team and sales team.  Key candidates must have strong leadership skills, effective diagnostic and problem solving capability, be an innovative thinker and able to deal with high stress situations in a dynamic environment.  The candidate will have experience in supporting established software and/or information services to the Foreign Exchange Financial community.  They will be a proven self-starter, be able to manage account relationships, provide a high level of customer service and have a medium level of technical product knowledge.

Role Responsibilities

  • Responsible for managing relationships with the company’s key clients and/or banks
  • Responsible for developing account strategies, making presentations and ensuring customer satisfaction
  • Establish deep relationships in all areas of a client/bank organization - trading, operations and technology
  • Work with Sales to identify additional opportunities for increasing volume and revenue from existing customer base
  • Ensure the firm maximizes trading volume from existing customers
  • Achieve defined targets of volume and adoption of new products
  • Develop customized solutions for client trading, workflow and STP requirements
  • Identify new product or functionality enhancements to address client/bank needs
  • Maintain and grow customer volumes
  • Maintain client footprint
  • Grow footprint and usage of new products at clients
  • Cross sell FX products - FXT, Eikon, REDI, Electronic Trading, and BestX

Qualifications and Experience Required

  • The candidate must be a highly professional, self-motivated and organized individual with a proven track record of exceeding targets.
  • Experience working with an e-trading platform, FX or other financial markets software product via either a vendor or bank
  • Key areas of competence are: Relationship Management, Client Services, E-trading, Business Process Management, Workflow, and Project Management.
  • Excellent communication, presentation, and organizational capabilities as well as analytical and problem-solving skills are essential.
  • 3 or more years of proven experience in eFX servicing client or relationship management is desirable.
  • Understanding of FX algos, internalization, management of latency, rejects, hit ratios is desirable.
  • Cross-asset background/experience is desirable
  • Proficient in Cantonese, Mandarin and English
  • Proficiency in Korean is a plus
  • Bachelor's (BA/BS or University degree) degree or equivalent preferable

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one – collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 50,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Bring your ambition to make a difference. We’ll bring a world of opportunities.

As a global business we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit thomsonreuters.com/careers.

More information about Thomson Reuters can be found on thomsonreuters.com.

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With more than 45,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit thomsonreuters.com/careers.

More information about Thomson Reuters can be found on thomsonreuters.com.



Locations
Hong Kong-Hong Kong
Req #: JREQ088994
Locations: Hong Kong-Hong Kong
Job Function: Sales
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