WE ARE LOOKING FOR A COLLEAGUE
Client Liaison Advisor, Risk Managed Services, OrgID
YOU AND YOUR TEAM
Thomson Reuters Org ID is an end-to-end client identity and verification service that provides a complete legal entity due diligence and document management service through which financial institutions and their end clients (asset managers, hedge funds, correspondent banks and corporates) can more effectively manage their response to new KYC regulatory requirements. Through our OrgID KYC Managed Service, we identify and classify a client’s risk category, verify their identity, and screen all related parties to create a KYC record.
With the recent Clarient and Avox acquisitions, Thomson Reuters empowers the digital economy by enabling banks and their customers to easily exchange the information required to do business together. Through the acquisition, the world’s biggest banks (Barclays, Credit Suisse, Goldman Sachs, JP Morgan, and State Street) are among those integrating their KYC solution into Thomson Reuters Org ID. This now combined operation will now manage over 350,000 KYC records, 1.25m managed legal entities, in over 140 countries. Unlike any other service provider, we continuously monitor for changes and automatically refresh client due diligence information.
You will join the team of 7 colleagues based in Gdynia and more than 20 colleagues from our Thomson Reuters Org ID Client Experience Department based in Poland, Malaysia and UK.
WHY IS THIS JOB IMPORTANT?
You will work in conjunction with the Client Liaison Team Lead and the Client Liaison Manager contributing to and delivering excellent client service:
Establish and manage specific client relationships (key communications and interactions). Ensure relevant SLAs and other targets are being met (for specific clients). Use KYC knowledge and communication/relationship building skills to communicate effectively with clients and resolve inquiries regarding business use of and/or technical issues with e.g. KYC workflow platform and KYC records.
SOME OF DAILY TASKS YOU WILL PERFORM:
Major Responsibilities / Accountabilities:
Works alongside Client Liaison colleagues to build and maintain positive relationships with specific clients.
Contributes to specific client relationships in conjunction with Client Liaison Team Lead:
Understands personal and team objectives then develops own skills set and knowledge accordingly:
WHAT DO YOU NEED TO BRING?
YOU WILL BE EVEN MORE COMPETITIVE IF YOU BRING:
YOU RECEIVE (PROFESSIONAL):
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With more than 45,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
Intrigued by a challenge as large and fascinating as the world itself? Come join us.
To learn more about what we offer, please visit thomsonreuters.com/careers.
More information about Thomson Reuters can be found on thomsonreuters.com.